Kirsty Hulse: Unshakable Teams: Creating Confident, Resilient and Adaptable Cultures

The biggest barriers to success often come from within. Our brains default to negativity, we find it hard to adapt, and we get bogged down in problems. This dynamic and actionable session will give you practical strategies to foster confidence, boost adaptability, and find sustainable, lasting confidence within yourself and your team.

Transcript

1. Kirsty Hulse UNSHAKABLE TEAMS CREATING CONFIDENT, RESILIENT AND ADAPTABLE CULTURES
2. WE SHALL SOON BE NOTHING BUT TRANSPARENT HEAPS OF JELLY TO ONE ANOTHER
3. A FEMALE PASSENGERS BODY WILL SIMPLY MELT AT SPEEDS OF OVER 50MPH
4. “HAVE I DONE THE WORLD GOOD, OR HAVE I SIMPLY ADDED MENACE?!”
5. I MEAN, YOUR CALL
6. SCARED WEIRDOS Humans are
7. BUT WE ABSOLUTELY CAN...
8. Practiclly build UNSHAKABLE TEAMS CREATING CONFIDENT, RESILIENT AND ADAPTABLE CULTURES
12. 75% OF CAREERS ARE DERAILED FOR REASONS RELATED TO PEOPLE Why... CCL.ORG/INSIGHTS-RESEARCH/
13. TO PRACTICALLY BUILD BEHAVIOURS THAT HELP US CONSISTENTLY PERFORM IN CHAOS How
14. 75% OF CAREERS ARE DERAILED FOR REASONS RELATED TO PEOPLE Why... CCL.ORG/INSIGHTS-RESEARCH/
15. HERE’S JUST 5 REASONS WHY this shit is hard
17. EXCEEDED EXPECTATIONS - 90.1% MET EXPECTATIONS - 7% DID NOT MEET EXPECTATIONS - 3%
18. EXCEEDED EXPECTATIONS - 90.1% MET EXPECTATIONS - 7% DID NOT MEET EXPECTATIONS - 3%
19. 1.YOU ARE GENETICALLY PREDISPOSED TO FOCUS ON THE NEGATIVE KIRSTY HULSE
21. 2.YOU ARE WIRED TO BELONG KIRSTY HULSE
25. 3. 68% OF MANAGERS SAY TRANSITIONING FROM PEER TO LEADER IS THEIR BIGGEST CHALLENGE KIRSTY HULSE
26. I... 💻 USED TO WORK IN TECH, RAN AN AGENCY WITH CLIENTS LIKE IBM
27. I... 💻 USED TO WORK IN TECH, RAN AN AGENCY WITH CLIENTS LIKE IBM ⌚️ HAVE GIVEN THOUSANDS OF HOURS TO MENTORING WOMEN IN STEM
28. I... 💻 USED TO WORK IN TECH, RAN AN AGENCY WITH CLIENTS LIKE IBM ⌚️ HAVE GIVEN THOUSANDS OF HOURS TO MENTORING WOMEN IN STEM 🎤 GOT HUNDREDS MORE WOMEN SPEAKING ON STAGES
29. I... 💻 USED TO WORK IN TECH, RAN AN AGENCY WITH CLIENTS LIKE IBM ⌚️ HAVE GIVEN THOUSANDS OF HOURS TO MENTORING WOMEN IN STEM 🎤 GOT HUNDREDS MORE WOMEN SPEAKING ON STAGES 💰 INVESTED IN WOMEN PROJECTS
30. I... ALSO HAVE A MODERATE SUBCONSCIOUS BIAS THAT MEN ARE BETTER AT SCIENCE
31. 4.YOU ARE RIDDLED WITH BIAS (HONESTLY RIDDLED) KIRSTY HULSE
32. KIRSTY HULSE
33. 5.AMBIGUITY WILL ALWAYS BE PERCEIVED NEGATIVELY KIRSTY HULSE
34. TO PRACTICALLY BUILD BEHAVIOURS THAT HELP US CONSISTENTLY PERFORM IN CHAOS How
35. “KIRSTY HAS LITERALLY SOLVED ALL OUR PEOPLE PROBLEMS” Hannah Verkeer
36. HERE’S JUST 5 REASONS WHY this shit is hard
37. JUST 25 PRACTICAL THINGS YOU CAN DO Right now
38. ~60,000
40. PEOPLE CAN’T BE WHAT THEY CAN’T SEE KIRSTY HULSE
41. MODEL THE BEHAVIOURS YOU WANT TO SEE IN YOUR TEAM Do: KIRSTY HULSE
42. MODEL THE BEHAVIOURS YOU WANT TO SEE IN YOUR TEAM Do: REFLECT ON UNDESIRABLE BEHAVIORS AND ASK YOURSELF: "IN WHAT WAYS AM I CREATING THEM?" KIRSTY HULSE
43. MODEL THE BEHAVIOURS YOU WANT TO SEE IN YOUR TEAM Do: REFLECT ON UNDESIRABLE BEHAVIORS AND ASK YOURSELF: "IN WHAT WAYS AM I CREATING THEM?" INITIATE "WALK AND TALK" MEETINGS INSTEAD OF SITTING AT YOUR DESKS KIRSTY HULSE
44. MODEL THE BEHAVIOURS YOU WANT TO SEE IN YOUR TEAM Do: REFLECT ON UNDESIRABLE BEHAVIORS AND ASK YOURSELF: "IN WHAT WAYS AM I CREATING THEM?" INITIATE "WALK AND TALK" MEETINGS INSTEAD OF SITTING AT YOUR DESKS KIRSTY HULSE MAKE KEY BEHVAIOURS BILLABLE
46. AWAY TOWARD NCBI.NLM.NIH.GOV/PMC/ARTICLES/PMC7425929/
47. NCBI.NLM.NIH.GOV/PMC/ARTICLES/PMC7425929/
48. LEARN TO LISTEN (ACTUALLY LISTEN) Do: KIRSTY HULSE
49. LEARN TO LISTEN (ACTUALLY LISTEN) Do: START EACH MONDAY MEETING WITH TEAM MEMBERS SHARING ONE POSITIVE THING. KIRSTY HULSE
50. LEARN TO LISTEN (ACTUALLY LISTEN) Do: START EACH MONDAY MEETING WITH TEAM MEMBERS SHARING ONE POSITIVE THING. DON’T JUST ASK WHAT THEY ARE DOING, BUT WHAT THEY ARE EXCITED ABOUT DOING. KIRSTY HULSE
51. LEARN TO LISTEN (ACTUALLY LISTEN) Do: START EACH MONDAY MEETING WITH TEAM MEMBERS SHARING ONE POSITIVE THING. DON’T JUST ASK WHAT THEY ARE DOING, BUT WHAT THEY ARE EXCITED ABOUT DOING. USE IF BASED QUESTIONS. IF {AWESOME OUTCOME} THEN WHAT... KIRSTY HULSE
52. LEARN TO LISTEN (ACTUALLY LISTEN) Do: START EACH MONDAY MEETING WITH TEAM MEMBERS SHARING ONE POSITIVE THING. DON’T JUST ASK WHAT THEY ARE DOING, BUT WHAT THEY ARE EXCITED ABOUT DOING. USE IF BASED QUESTIONS. IF {AWESOME OUTCOME} THEN WHAT... DEVELOP A DAILY PRACTICE OF YOUR TEAM CONSIDERING WHAT THEY HAVE DONE WELL KIRSTY HULSE
53. LEARN TO LISTEN (ACTUALLY LISTEN) Do: START EACH MONDAY MEETING WITH TEAM MEMBERS SHARING ONE POSITIVE THING. DON’T JUST ASK WHAT THEY ARE DOING, BUT WHAT THEY ARE EXCITED ABOUT DOING. USE IF BASED QUESTIONS. IF {AWESOME OUTCOME} THEN WHAT... DEVELOP A DAILY PRACTICE OF YOUR TEAM CONSIDERING WHAT THEY HAVE DONE WELL PULL PEOPLE TO SOLUTIONS “WHAT ARE YOUR OPTIONS?” KIRSTY HULSE
54. LEARN TO LISTEN (ACTUALLY LISTEN) Do: START EACH MONDAY MEETING WITH TEAM MEMBERS SHARING ONE POSITIVE THING. DON’T JUST ASK WHAT THEY ARE DOING, BUT WHAT THEY ARE EXCITED ABOUT DOING. USE IF BASED QUESTIONS. IF {AWESOME OUTCOME} THEN WHAT... DEVELOP A DAILY PRACTICE OF YOUR TEAM CONSIDERING WHAT THEY HAVE DONE WELL PULL PEOPLE TO SOLUTIONS “WHAT ARE YOUR OPTIONS?” MAKE YOUR PRAISE SPECIFIC. NOT ‘GREAT JOB’. ‘I APPRECIATED THE WAY YOU DID X’ KIRSTY HULSE
55. DR. ALEX PENTLAND FROM MIT HAS DONE EXTENSIVE RESEARCH IN THE AREA OF "HONEST SIGNALS, A TYPE OF HERUETICS, WHICH ARE NONVERBAL CUES THAT HUMANS UNCONSCIOUSLY SEND AND RECEIVE.
56. 87% 🤯
58. WARNING THIS NEXT PIECE OF ADVICE IS SO HELPFUL A CLIENT LITERALLY PAINTED IT ON HIS OFFICE DOOR
59. Do:
60. UNDERSTAND THAT HUMANS ARE MOSTLY EMOTIONAL, MESSY AND COMPLEX Do:
61. UNDERSTAND THAT HUMANS ARE MOSTLY EMOTIONAL, MESSY AND COMPLEX Do: AFTER MEETINGS, ATTENDEES WRITE & SHARE A TWO-SENTENCE SUMMARY OF KEY POINTS
62. UNDERSTAND THAT HUMANS ARE MOSTLY EMOTIONAL, MESSY AND COMPLEX Do: AFTER MEETINGS, ATTENDEES WRITE & SHARE A TWO-SENTENCE SUMMARY OF KEY POINTS TEST YOUR BIAS WITHOUT JUDGEMENT
63. UNDERSTAND THAT HUMANS ARE MOSTLY EMOTIONAL, MESSY AND COMPLEX Do: AFTER MEETINGS, ATTENDEES WRITE & SHARE A TWO-SENTENCE SUMMARY OF KEY POINTS TEST YOUR BIAS WITHOUT JUDGEMENT HOW DO I WANT MY TEAM / CLIENT TO FEEL? DO I FEEL THAT?
64. UNDERSTAND THAT HUMANS ARE MOSTLY EMOTIONAL, MESSY AND COMPLEX Do: AFTER MEETINGS, ATTENDEES WRITE & SHARE A TWO-SENTENCE SUMMARY OF KEY POINTS TEST YOUR BIAS WITHOUT JUDGEMENT HOW DO I WANT MY TEAM / CLIENT TO FEEL? DO I FEEL THAT? USE THE TFAR FRAMEWORK: THOUGHTS > FEELINGS > ACTIONS > RESULTS
65. UNDERSTAND THAT HUMANS ARE MOSTLY EMOTIONAL, MESSY AND COMPLEX Do: AFTER MEETINGS, ATTENDEES WRITE & SHARE A TWO-SENTENCE SUMMARY OF KEY POINTS TEST YOUR BIAS WITHOUT JUDGEMENT HOW DO I WANT MY TEAM / CLIENT TO FEEL? DO I FEEL THAT? USE THE TFAR FRAMEWORK: THOUGHTS > FEELINGS > ACTIONS > RESULTS STOP ASSUMING THE PEOPLE YOU INTERACT WITH ARE D*CKHEADS (AND MODEL/TEACH IT)
66. FIXED GROWTH GROWTH AND FIXED Mindsets A belief that abilities are innate and unchangeable, leading individuals to avoid challenges, dismiss constructive feedback, and shy away from tasks they perceive as beyond their capabilities. Embracing a growth mindset means viewing challenges and setbacks through the lens of "not yet," recognizing that current limitations are temporary and that skills and abilities can be developed over time with effort, learning, and persistence.
68. STRONG FIXED
72. GET THIS TREASURE TROVE OF FREE RESOURCES, TRAINING, CHECKLISTS AND MINI COURSES: 👉 Do: THANK YOU! KIRSTY@ROAR.TRAINING