(Re)mixed Methods for Accessible Product Design at FITC
Ever wonder how to recruit users with accessibility needs? In this talk, Andréa shares strategies for going beyond your homogenous participant pool. The end result? Inclusive products for all users, regardless of accessibility needs.
Attributes • Tend to be younger • Tend to be more active and mobile Directional Information Processing • Procedural • Linear, horizontal motions • Reliant on voiceover Defining Characteristic • Somewhat or not very comfortable with technology Attributes • Tend to be older • Tend to be less active and mobile Directional Information Processing • Spatial information processing • Using the surface area of the screen to navigate BEHAVIOURAL PERSONAS
who are blind or living with vision loss. Canadian National Institute for the Blind cnib.ca TESTING CENTERS CONTACT CNIB Community Hub CNIB Toronto Office
people with disabilities in [developing our products | this study]. 1. Do you have a disability? If yes, please briefly describe your disability and how it affects your use of [product type—such as mobile phones, websites]. 2. Do you use any assistive technologies, specialized computer access software or hardware, or adaptive strategies when you use [product type]? (if needed, can provide examples: such as screen readers, voice input, alternative keyboard or pointing device)
Ask about lifestyle, mobility, assistive devices, and hobbies. 03 Offer generous incentives. Many participants are low-income. 04 [1] Source: UI Access and TWG Primary Research Create a custom screener survey for this demographic. 01 [1] Generative Research USER INTERVIEW FIELD STUDY REQUIREMENTS
ample time for transportation drop-off and pick-up. 03 Test early, and test often. An ideal cadence is 5 test sessions per sprint. 04 Usability tests are best conducted in-person with the VI community. 01 Evaluative Research USABILITY TESTING CARD SORTING ACCESSIBILITY AUDIT Act as a guide, anticipating their needs and describing the space. 05
developers use their own product using a screen reader. 03 Collaborate together on VoiceOver scripts throughout. 04 Incorporate screen readers in your QA testing process. 01 QA Testing + Development ACCESSIBILITY AUDITS QUALITY ASSURANCE BUILD & IMPLEMENTATION