Data Science for Community Managers

Slides used for CLSxEurope talk about community management and community analysis with Grimorie

Transcript

1. Data Science for Community Managers J. Manrique López de la Fuente @jsmanrique jsmanrique at bitergia dot com https://speakerdeck.com/bitergia CLSxEurope, London 2016
2. Outline Introduction Community Metrics Open Development Analytics Playing with GrimoireLab
3. Introduction A bit about me Why am I here? Disclaimer
4. /me Hello, my name is Manrique and I am a community junkie Involved in: HPCC, AsturLiNUX, HispaLiNUX, GPE, Maemo, Meego, Gnome, GDG, Mozilla, ... Business & marketing developer in Bitergia, the software development analytics company
5. /why
6. /disclaimer I am not a computer scientist, how many of you are? I am not a data scientist, how many of you are? Presentation focus in open source related communities
7. Community Metrics What is a community? Community Management Metrics that matter
8. /communities “A community is commonly considered a social unit (a group of people) who share something in common, such as norms, values, identity, and often a sense of place that is situated in a given geographical area (e.g. a village, town, or neighborhood). Durable relations that extend beyond immediate genealogical ties also define a sense of community. People tend to define those social ties as important to their identity, practice, and roles in social institutions like family, home, work, government, society, or humanity, at large. Although communities are usually small relative to personal social ties (micro-level), "community" may also refer to large group affiliations (or macro-level), such as national communities, international communities, and virtual communities. The word "community" derives from the Old French comuneté which comes from the Latin communitas (from Latin communis, things held in common)” By https://en.wikipedia.org/wiki/Community
9. /communities It’s about people
10. /communities It’s about people who share
11. /communities It’s about people who share something in common
12. /communities Potential members Observers Attendees Participants Champions Anatomy of a community Alex Hillman
13. /management The Community Manager Do communities need to be managed? Do communities need leadership? Why is becoming so important? How many of you are community managers, developers relationship (AKA DevRels), etc.?
14. /management Community Manager Responsibilities Community health Community productivity Community visibility
15. /management “To measure is to know” “If you can not measure it, you can not improve it” Lord Kelvin “Without data, you are just another person with an opinion” W. Edwards Deming
16. /management Metrics that matter Activity Size Performance Demography Diversity
17. Open Development Analytics The issue GrimoireLab Transparency & objectivity matters
18. /the_issue The community manager nightmare! I need information
19. /the_issue Where is everything happening?
20. /the_issue Data silos
21. /the_issue The community manager nightmare: - Time, time, time... - How to take decisions without reliable data?
22. /grimoirelab grimoirelab.github.io Free, libre, open source tools for software development analytics
23. /grimoirelab Architecture
24. /grimoirelab Some features Drill down Time frame selection Sharing / embedding Data export (CSV…) Query API (ElasticSearch) Allowed users can create widgets and panels Easy validation Links to real artifacts (commits, tickets, etc.) Search box
25. Playing with GrimoireLab Showtime!
26. /grimoirelab Let’s start.. $ git clone http://.../perceval.git $ sudo python3 setup.py install … $ git clone http://.../grimoireelk.git $ elasticsearch-rc5/bin/elastic & $ kibana-rc5/bin/kibana & GrimoireELK/utils$ python3 ./p2o.py --enrich --index git_yarn -e http://localhost:9200 --no_inc --debug git https://github.com/yarnpkg/yarn.git … 2016-10-14 14:09:32,392 Total items enriched 897 2016-10-14 14:09:32,392 Done git 2016-10-14 14:09:32,392 Enrich backend completed 2016-10-14 14:09:32,393 Finished in 0.75 min GrimoireELK/utils$ python3 ./p2o.py --enrich --index github_yarn -e http://localhost:9200 --no_inc --debug github -t *** --owner yarnpkg --repository yarn … 2016-10-14 14:20:19,736 Total items enriched 900 2016-10-14 14:20:19,736 Done github 2016-10-14 14:20:19,737 Enrich backend completed 2016-10-14 14:20:19,738 Finished in 7.20 min $
27. /grimoirelab Let’s get this..
28. /grimoirelab Activity
29. /grimoirelab Size
30. /grimoirelab Performance
31. /grimoirelab Demography
32. /grimoirelab Diversity
33. /grimoirelab Data driven community management
34. /grimoirelab Some live examples: eclipse.biterg.io puppet.biterg.io coreos.biterg.io cncf.biterg.io opnfv.biterg.io
35. /grimoirelab Some extra capabilities examples: Linux kernel ownership analysis: linux25.biterg.io Gender-diversity analysis of technical contributions to Linux Kernel Development cycle analysis (from the idea to the deployment analysis) Inner Source metrics
36. /grimoirelab Do you wanna play with it? Cauldron.io (use OSCON16 as invitation code) github.com/grimoirelab/use_cases www.gitbook.com/book/jgbarah/grimoirelab-training/ Ask us: info@bitergia.com
37. /bonus Are you a community manager consultant? Are you working as developer advocate for other companies? We are looking for partners!! Ask us about our partnership program: info@bitergia.com
38. Data Science for Community Managers J. Manrique López de la Fuente @jsmanrique jsmanrique at bitergia dot com https://speakerdeck.com/bitergia CLSxEurope, London 2016