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At the halfway point

At the halfway point

A mid-year update on the year of Conversational Commerce, presented at MobileBeat 2016 in San Francisco.

Chris Messina

July 12, 2016
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  1. • Graphical “Windows” UI • Window Resizing and Layering •

    Hyperlinks • Hypermedia • WYSIWYG Word Processing • Contextual Help • Keyword Search • Video calling • Slideshows • Collaborative Document Editing • Version Control • Remote Procedure Calls • Dynamic File Linking • Distribute Client-Server Architecture • Shared Databases Video: SRI International; Text source: Chris Cox
  2. Vitruvian Trooper by Cooper “We shape our tools and thereafter

    our tools shape us.” —Marshall McLuhan
  3. • Mutable touchscreen җ immutable hardware keyboard • Always-on connectivity,

    all-day battery life • Design-driven innovation (distributed as apps) • Socially driven discovery & adoption (virality) How the medium changed 1968 2007
  4. 3,500 Q4 '11 Q1 Q2 Q3 Q4 Q1 Q2 Q3

    Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 0 500 1,000 1,500 2,000 2,500 3,000 MESSAGING APPS HAVE SURPASSED SOCIAL NETWORKS Monthly active users for top 4 social networks and messaging apps Big 4 Messaging Apps Big 4 Social Networking Apps Millions BI INTELLIGENCE Source: Companies, Bi Intelligence
  5. + + + 1968 2007 2016 M arch Tay /

    Microsoft Bot Framework / Skype bots *
  6. + + + 1968 2007 2016 A pril Kik Bot

    Store / Telegram Bot Platform 2.0 / Messenger Platform *
  7. No.

  8. ?!