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How to copy Spotify in 30 min (April 2016)
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Cliff Hazell
April 14, 2016
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How to copy Spotify in 30 min (April 2016)
A version of this talk give at Spotify STO for our Agile meet up on April 14th 2016
Cliff Hazell
April 14, 2016
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Transcript
How to copy Spotify in 30 min* Cliff Hazell Coach
at Spotify Find me on Twitter: @ixhd
Perhaps? Seen our “model” Henrik’s Videos? Conference Talks?
None
All models are wrong… some are useful (just a snap
shot)
Some things we avoid Why we avoid them What we
do instead
None
Culture is necessary but not sufficient
What’s it like inside?
IT Shelf - Project Lolipop Lollipop
None
Pelle 1:1
None
The Story of a Learning Organization
“Be the best at getting better”
Punishing Failure Avoid
None
“Each organisation is perfectly designed for the results it’s achieving”
Celebrate Learning Instead
Hero Worship Avoid
“A system is not the sum of it’s parts, but
the product of its interactions”
Collaboration Encourage
None
Centralizing all Decisions and Control Avoid

 “Decentralising control requires decentralising both authority to make decisions
and the information to make them correctly” Don Reinertsen
Leadership at all Levels Encourage
None
Clarity Conditions Constraints
“More companies die of indigestion than starvation”
Clarity != Detail
Celebrate Learning Encourage Collaboration Leadership at all Levels
But, We’re special: “People won’t do work if we don’t
tell them!” “Teaching, Mentoring and Coaching is too expensive!” “We don’t have time to change how we work”
None
How can I get better at getting better?
Go to the Gemba Safe to Fail experiments Get a
Mentor or Coach
Thank you Cliff Hazell Coach at Spotify Find me on
Twitter: @ixhd