Beyond Copy Paste Agile - Keynote @ Lean Agile Global 2021

Beyond Copy Paste Agile – Building the missing links between Strategy and Operational Agility.

Today it’s common for company leaders to express a desire to be more agile, and many embark on expensive change journeys, to make their teams more agile.

After years on this journey fraught with “resistance” and lots of change, and yet seldom able to show results that are meaningful to customers or the business

Part of the problem is the core assumption that the problems, and therefore solutions exist at the team level or with the individual humans.

My experience is that to delight customers, collaboration is required between the humans, teams and departments. This focusing on the parts (individuals and teams) rarely improves the whole, in ways customers will appreciate or pay for.

Transcript

1. @cli ff hazell Lean Agile Global, May 2021 Beyond Copy Paste Agile The Missing Links between Strategy and Operational Agility Cliff Hazel l Flight Levels Academ y cliff@flightlevels.io
2. @cli ff hazell @cli ff hazell
3. @cli ff hazell @cli ff hazell
4. @cli ff hazell @cli ff hazell
5. @cli ff hazell Perception?
6. @cli ff hazell @cli ff hazell Perception? @cli ff hazell
7. @cli ff hazell What if…
8. @cli ff hazell @cli ff hazell @cli ff hazell
9. Why is our Perception important? @cli ff hazell
10. @cli ff hazell @cli ff hazell
11. How do we move Beyond Copy Paste Agile? @cli ff hazell
12. 3 Lenses @cli ff hazell System s Scienc e Sapiens
13. System s Interactions between the Flight Levels @cli ff hazell
14. www.FlightLevels.io - hello@ fl ightlevels.io Tired of this?
15. @cli ff hazell @cli ff hazell
16. @cli ff hazell NEXT DONE DEVELOP BACKLOG a typical team board EXTERNAL WAITING
17. @cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION EXTERNAL WAITING
18. @cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE EXTERNAL WAITING
19. @cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING
20. @cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING
21. @cli ff hazell NEXT DON DEVELOP WAITING BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING
22. @cli ff hazell NEXT BACKLOG ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING 
 COMMITTEE WAITING WAITING IDEA TRIAGE POOL OF NEW IDEAS
23. @cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING 
 COMMITTEE WAITING IDEA TRIAGE POOL OF NEW IDEAS WAITING WAITING WAITING we are so fucking AGILE, yay!! monthly quarterly yearly quarterly monthly …………………………………….……………………………………….…………………………………………………………………… we are working, yay!!
24. Visualise you r End-to-end Flows @cli ff hazell Vision to value and concept to cash
25. @cli ff hazell team 1 team 2 team 3 team 4 customer wish: write a love letter
26. @cli ff hazell customer wish: write a love letter
27. @cli ff hazell
28. B C D A B C DONE A B C DONE A B C DONE A flow 1 flow 2 flow N Level 1: operational Level 3: strategy … team 1 team 2 team N B C D A delive DO realize concep delive DO realize concep C DONE B A Level 2: end-2-end coordination FLIGHt levels
29. @cli ff hazell Strategy Coordination Operations @cli ff hazell
30. Go Beyond the Team Level @cli ff hazell Connect Strategy to Operations
31. Visualise your End-to-End Flow s Connect Strategy and Operations @cli ff hazell
32. @cli ff hazell Good reads
33. Scienc e Observation and Experimentation @cli ff hazell
34. @cli ff hazell NEXT DONE DEVELOP BACKLOG What happens here?
35. Output or Outcome? @cli ff hazell
36. @cli ff hazell @cli ff hazell
37. @cli ff hazell “The human mind is a story processor, not a logic processor.” “Intuitions come fi rst, strategic reasoning second.” @cli ff hazell
38. @cli ff hazell “What makes a decision great is not that it has a great outcome. A great decision is the result of a good process, and that process must include an attempt to accurately represent our own state of knowledge” @cli ff hazell
39. Write your Hypothesis. Reflect. @cli ff hazell
40. If we had this today, what would the benefit be? @cli ff hazell
41. What (assumptions) would need to be true for this to work? @cli ff hazell
42. Quantify you r Hypothesis @cli ff hazell Before you start, reflect as you go
43. @cli ff hazell @cli ff hazell But there is still space!
44. @cli ff hazell @cli ff hazell
45. Don’t let #3 block #1 @cli ff hazell Avoid making traffic jams
46. @cli ff hazell Good reads
47. Quantify Hypothesis. Write, Reflect and Learn Don’t let #3 block # 1 Avoid traffic jams @cli ff hazell
48. Sapiens . The wonderful diversity of Humans @cli ff hazell
49. “Won’t work unless we tell them” @cli ff hazell “People resist change”
50. “If you have dead wood in your company, either you hired dead wood . Or you hired live wood, and killed it” @cli ff hazell
51. @cli ff hazell @cli ff hazell
52. @cli ff hazell @cli ff hazell
53. @cli ff hazell @cli ff hazell
54. @cli ff hazell @cli ff hazell
55. @cli ff hazell @cli ff hazell
56. Intentionally design around our Bias @cli ff hazell
57. @cli ff hazell Strategy Coordination Operations @cli ff hazell
58. @cli ff hazell When you’re all … Invite some… @cli ff hazell
59. @cli ff hazell Meeting a Leader? @cli ff hazell
60. @cli ff hazell Making Suggestions? @cli ff hazell
61. @cli ff hazell Retrospective? @cli ff hazell
62. @cli ff hazell Restructure? @cli ff hazell
63. @cli ff hazell Performance Review? @cli ff hazell
64. @cli ff hazell @cli ff hazell
65. Diversity is being invited to the party . Inclusion is choosing the music. @cli ff hazell
66. Written vs Verbal @cli ff hazell Pre-reading. Time to Think. Follow up.
67. 1 Achieved + Learne d 2 Planned nex t 3 On our mind s 4 Stressed b y 5 Need help @cli ff hazell
68. @cli ff hazell Good reads
69. “Coaching and Teaching is too expensive!” @cli ff hazell
70. What if you don’t and they stay. @cli ff hazell “What if we train them and they leave!”
71. How do we move Beyond Copy Paste Agile? @cli ff hazell
72. Sapiens @cli ff hazell Design around your Bias to Leverage diverse perspectives. Shift from Output to Outcome. Quantify, Reflect and Learn Science Interactions and Feedback Loops. End to end across all Flight Levels Systems
73. between Strategy and Operational Agility @cli ff hazell The missing links
74. @cli ff hazell bit.ly/DiversityDana
75. www.FlightLevels.io - hello@ fl ightlevels.io Tired of this?
76. www.FlightLevels.io - hello@ fl ightlevels.io Flight Levels would like to Help! http://bit.ly/FLIN21 Check out our Self-paced “Introduction to Flight Levels” Signup Here LAG21 Use Discount Code: * Don’t wait! code works until May 31st Plus! Community Access and Events
77. @cli ff hazell Thank you! Please drop by our Booth. @cli ff hazell Love to say Hi and chat more