Chatbots are in use in practically every industry with front-facing customer service processes. For higher education, in a time when enrollments and institutional fit are everything, chatbots provide essential engagement functionality within admissions and recruitment. This session will feature a tactical roadmap for how you can bring a chatbot to your campus to maximize your enrollment growth to connect and engage with prospective students from a high tech, high touch perspective.
Presented at the 2019 AACRAO Strategic Enrollment Management (SEM) Conference.
More info at: https://geckoengage.com/chat/