Application Interface Design

An exhaustive behind-the-scenes exploration of application interface design through the lens of building a SaaS bug and issue tracker. It focused on evaluating what to include and exclude and how minor decisions could have wide-ranging ripple effects in the design and user experience.

Transcript

1. Application Interface Design The Softer Side of Things
2. Build one thing and launch it. Now.
3. Find your core. And stick to it.
5. Alex Hamilton If you stand for nothing, you’ll fall for anything. “ ”
8. Focused. Everything to Everyone.
9. Find a counter- balance. You have to keep yourself in check.
10. It should __________.
12. Seth Godin To really stand for something, you must make difficult decisions, mostly about what you won’t do. “ ”
13. Steve Jobs [Innovation] comes from saying no to 1,000 thigns to make sure we don’t get on the wrong track or try to do too much. We’re always thinking about new markets we could enter, but it’s only by saying no that you can concentrate on the things that are really important. “ ”
14. It will not __________.
16. Slow & Steady. It’s not a race. Be deliberate about adding new features.
17. Ripple Effect. Even small changes can, and will, have significant impacts.
18. Don’t be distracted. By features or shiny objects.
19. Unknown If everything is important, then nothing is. “ ”
23. Status Resolution Assignee Opener Creation Date Due Date Category Type Release Priority Severity Impact LOE (Estimated) LOE (Actual) Browser/OS Relationships Keep it. Redundant with the resolving comment. Keep it. Captured implicitly. Captured implicitly. Always “yesterday”. Priority should dictate this. Keep it. Overkill. Handle with categories. Soon, but not yet. Keep it. Factor it into Priority. Factor it into Priority. Creates overhead and doesn’t belong. Creates overhead and doesn’t belong. Doesn’t apply to issues. Capture in comments. Capture in comments.
25. Is it noticeable? Use emphasis sparingly.
30. Will it blend (in)? It’s about what you don’t see.
31. Resolved Closed Open Reopen Reopen Enter Resolution Approve Resolution Email API Web Entry
32. Open Resolved Reopened Closed
38. Just build it. It’s not written in stone.
40. It doesn’t have to be pretty for you to figure out if it works well.
41. It just needs to work.
42. Don’t waffle. Stop at “good enough” and circle back later.
43. First Draft Final Draft ?
44. 1 2 3
45. 3 4 5
46. 5 6 7
47. 7 8 9
48. 9 10 11
50. Eat your own dogfood. Get to a point where you can and will use it yourself.
51. Launch. The sooner, the better.
52. Development Time Publicly Available Publicly Available Development Time OPTION 1 Later Launch OPTION 2 Earlier Launch The Late Launch The Early Launch
53. Development Time Publicly Available Publicly Available Development Time OPTION 1 Later Launch OPTION 2 Earlier Launch Feature A Feature C Feature B Feature D Feature E
54. Development Time Publicly Available Publicly Available Development Time OPTION 1 Later Launch OPTION 2 Earlier Launch The Overlap Window Safe Risky
55. Share. No interface should be an island.
57. rhino-project@apple.tracker.com A B C D E F A B C D E F C The browser isn’t the only interface to design for.
59. A B C A B C Command Issue # Message
61. Credits Chipmunk & Apple Core - http://flickr.com/photos/qmnonic/2649575878/ Stone Writing - http://flickr.com/photos/madzik/33230383/ Disco Dolphin - http://flickr.com/photos/bionicteaching/1485798979/ Puppy Tug of War - http://flickr.com/photos/b1n4ry/6926617/ Camo Cat - http://flickr.com/photos/bcorreira/1897923229/ Emphasis Flower - http://flickr.com/photos/prakhar/2348656344/ Jump - http://flickr.com/photos/benmcleod/186110878/ Lego People - http://flickr.com/photos/joeshlabotnik/305410323/ Turtle - http://flickr.com/photos/randomurl/763741547/ Water Ripples - http://flickr.com/photos/trvr3307/23203774/ Sharing - http://flickr.com/photos/ryanr/142455033/ Not Sharing - http://flickr.com/photos/ryanr/142454711/in/photostream/ Waffle - http://flickr.com/photos/dasqfamily/2255557633/ Dog food - http://flickr.com/photos/direz/2845924068/ Thank You - http://flickr.com/photos/gi/304120801/
62. Thanks.