Stream Management Consortium, co-chair of the OASIS Value Stream Management Interoperability Technical Committee, and chief ambassador at DevOps Institute. She also provides strategic advisory services to DevOps and VSM industry leaders. Helen is the author of the annual State of VSM Reports from the VSMC and the State of Availability Report from Moogsoft. She is a co-author of the book about DevOps and governance, Investments Unlimited, published by IT Revolution. She is a DevOps editor for InfoQ, and hosts the Day-to-Day DevOps webinar series for BrightTalk and speaks on DevOps and value stream-related topics at a wide variety of industry conferences and at corporate events. She regularly appears in TechBeacon’s DevOps Top100 lists and was recognized as the Top DevOps Evangelist 2020 in the DevOps Dozen awards and was a finalist for Computing DevOps Excellence Awards’ DevOps Professional of the Year 2021. She serves on advisory and judging boards for many initiatives including Developer Week, DevOps World, JAX DevOps, and InterOp. Herder of Humans @helenhappybee PURPOSE: Bringing Joy to Work
is a professional association and certification authority that prepares people and organizations to succeed in building the processes and culture to support the future of IT. We are also a learning destination and community for technology practitioners and leaders looking to continuously learn about the IT technologies and processes that drive enterprise transformation. About DevOps Institute 3
and Infosec work together, not only to help each other, but also to ensure that the overall organization succeeds. By working towards a common goal, they enable the fast flow of planned work into production, while achieving world-class stability, reliability, availability and security. 6
separate team • A tool • Only culture • Only automation • Anarchy • A one size fits all strategy DevOps is coming to life through emerging practices that are delivering real value in real organizations.
•Reduced cost of product iterations and delays •A culture of communication and collaboration •Consistency and speed through automation Improvements in: •Time to market/value •Integration with the business •Responsiveness •Code and deployment quality •Productivity •Visibility •Agility 13 The principles apply whether you are coding or configuring digital products and services.
and joy 3. Improvement of daily work 4. Psychological safety 5. Customer focus THE THREE WAYS 1. Flow 2. Feedback 3. Continuous experimentation and learning DevOps Values 15
The Third Way Flow Feedback Continuous Experimentation & Learning Understand and increase the flow of work (left to right) Create short feedback loops that enable continuous improvement (right to left) Create a culture that fosters: • Experimentation, taking risks and learning from failure • Understanding that repetition and practice is the prerequisite to mastery
to trunk at least once daily. On every commit, automated builds and tests are triggered. This practice leads to… CONTINUOUS DELIVERY Where software is always in a releasable state to be pulled by customers as and when they need the new features.
PRODUCTION DEV BUILD UNIT TEST INTEGRATION TEST USER ACCEPTANCE TEST PRODUCTION AUTOMATIC TRIGGER MANUAL TRIGGER CONTINUOUS DELIVERY CONTINUOUS DEPLOYMENT
may be ignored Information is actively sought Messengers are ‘shot’ Messengers are isolated Messengers are trained Responsibilities are shirked Responsibility is compartmentalized Responsibilities are shared Bridging is discouraged Bridging is allowed but discouraged Bridging is rewarded Failure is covered up Organization is just and merciful Failure causes enquiry Novelty is crushed Novelty creates problems Novelty is implemented Culture and the Flow of Information 23 Source: Westrum, A Typology of Organizational Cultures