experts that GK and others have described, he also takes considerable pleasure in demonstrations of human folly and in the comeuppance of overconfident pseudo-experts. For his part, GK recognizes that formal procedures and algorithms sometimes outdo human judgment, but he enjoys hearing about cases in which the bureaucratization of decision making fails.” Conditions for Intuitive Expertise A Failure to Disagree
how long they will need to complete a task, even when they have experience of similar tasks over-running Solution Prototyping Use information from similar ventures 39
how long they will need to complete a task, even when they have experience of similar tasks over-running Solution Prototyping Use information from similar ventures “Planning poker” exercise 39
ideas, fads and trends increases the more that they have already been adopted by others Solution Make decisions asynchronously Ask for confidential feedback 48
ideas, fads and trends increases the more that they have already been adopted by others Solution Make decisions asynchronously Ask for confidential feedback Don’t prime the estimate 48
ideas, fads and trends increases the more that they have already been adopted by others Solution Make decisions asynchronously Ask for confidential feedback Don’t prime the estimate “Planning poker” exercise 48
retrospective (past) cost that has already been incurred and cannot be recovered Solution Do some math At every point in the project, the ROI should still be positive 51
a preference for one that arrives sooner rather than later. Humans are said to discount the value of the later reward, by a factor that increases with the length of the delay. 58
a preference for one that arrives sooner rather than later. Humans are said to discount the value of the later reward, by a factor that increases with the length of the delay. Solution 58
a preference for one that arrives sooner rather than later. Humans are said to discount the value of the later reward, by a factor that increases with the length of the delay. Solution Deliberately stop and do an estimation exercise 58
a preference for one that arrives sooner rather than later. Humans are said to discount the value of the later reward, by a factor that increases with the length of the delay. Solution Deliberately stop and do an estimation exercise Consider implications for future developers 58
undue emphasis on internal characteristics to explain someone else's behavior in a given situation, rather than considering external factors. Solution Blameless postmortems 67
8, all good condition 8, all good condition 8, all good condition 8, 2 broken 8, 7 broken 8, all good condition 8, all good condition 8, all good condition None None 75 Set A: 40 Pieces Set B: 24 Pieces
8, all good condition 8, all good condition 8, all good condition 8, 2 broken 8, 7 broken 8, all good condition 8, all good condition 8, all good condition None None 76 Set A: 40 Pieces Set B: 24 Pieces
8, all good condition 8, all good condition 8, all good condition 8, 2 broken 8, 7 broken 8, all good condition 8, all good condition 8, all good condition None None 80 Set A: 40 Pieces Set B: 24 Pieces
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