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SREの組織類型におけるリーダーシップの考察

kenta_hi
September 29, 2023

 SREの組織類型におけるリーダーシップの考察

SRE NEXT 2023 15:50〜16:10 TrackC で発表した「SREの組織類型におけるリーダーシップの考察」の資料です

kenta_hi

September 29, 2023
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  1. Ϧʔμγοϓཧ࿦ͷུ֓ Ϧʔμγοϓཧ࿦͸ɺूஂ͕໨తΛୡ੒͢ΔͨΊʹݗҾ͢Δਓʹয఺Λ౰ͯɺڞ௨఺΍๏ଇΛ ໛ࡧͨ͠΋ͷͰ͢ɻϦʔμʔγοϓཧ࿦ʹ͸େ͖͘෼͚ͯ4ͭ͋Γ·͢ɻ ग़య : 2021, খྛ ༝Ղ, Ҫ্ জਉ,

    ௡໺ ߳ಸඒ, ᓎ୩ ͔͋͢, େ௩ ହਖ਼, ߐޱ ঘ, ౉ล ࿨޿, ʰϦʔμʔγοϓͷཧ࿦ͱ࢈ۀอ݈ઐ໳৬ͷϦʔμʔγοϓ΁ͷԠ༻ɿจݙϨϏϡʔʱ https://www.jstage.jst.go.jp/article/ohpfrev/33/3/33_225/_pdf ಛੑཧ࿦ ߦಈཧ࿦ ৚݅ద߹ཧ࿦ ίϯηϓτཧ࿦ 1940೥ 1960೥ 1980೥ ݱ୅
  2. 4ͭͷϦʔμʔγοϓཧ࿦ͷҧ͍ 4ͭͷϦʔμʔγοϓཧ࿦ͷҧ͍͸ɺண໨ͨ͠఺Ͱ͢ɻߦಈཧ࿦͔ΒϦʔμʔͷߦಈ΍ৼΔ෣͍ ʹয఺͕͋ͨΓɺϦʔμγοϓ͸֫ಘͰ͖ΔೳྗͰ͋Δͱ͞Ε͍ͯ·͢ɻݱ୅ͷओྲྀͱͳΔίϯ ηϓτཧ࿦ͷ΋ͱͱͳͬͨ৚݅ద߹ཧ࿦ʹண໨͠·͢ɻ ಛੑཧ࿦ ߦಈཧ࿦ ৚݅ద߹ཧ࿦ ίϯηϓτཧ࿦ 1940೥ 1960೥

    1980೥ ݱ୅ ग़య : 2021, খྛ ༝Ղ, Ҫ্ জਉ, ௡໺ ߳ಸඒ, ᓎ୩ ͔͋͢, େ௩ ହਖ਼, ߐޱ ঘ, ౉ล ࿨޿, ʰϦʔμʔγοϓͷཧ࿦ͱ࢈ۀอ݈ઐ໳৬ͷϦʔμʔγοϓ΁ͷԠ༻ɿจݙϨϏϡʔʱ https://www.jstage.jst.go.jp/article/ohpfrev/33/3/33_225/_pdf ༏ΕͨϦʔμʔͷ ࣋ͬͯੜ·Εͨಛ ੑ Ͳ͏͍ͬͨߦಈΛ ͱΔͱϦʔμʔʹ ͳΕΔ͔ ߦಈͱूஂͷঢ়گ ͱͷؔ܎ ΑΓ۩ମతͳϏδ ωε؀ڥͱߦಈͱ ͷؔ܎
  3. ૊৫ͷ৴པੑͷϚΠϯυηοτ ૊৫ͷ৴པੑͷϚΠϯυηοτͷϑΣʔζ͸ɺ5ͭͷஈ֊ Absent, Reactive, Proactive, Strategic, Visionary͕͋Γɺ૊৫ͷ৴པੑʹର͢ΔϚΠϯυηοτΛ͍ࣔͯ͠·͢ɻ͜ͷ͏ͪɺAbsent, Reactive, Proactive, Strategicͷ4ஈ֊Λࢀߟʹ͠ɺͦͷ૊৫͕৴པੑͷऔΓ૊ΈΛͲͷΑ͏ʹଊ

    ͍͑ͯΔ͔Λࣔ͠·͢ɻ ग़య : September 23, 2021, Google Site Reliability Engineering team, ʰWhat’s your org’s reliability mindset? Insights from Google SREsʱ https://cloud.google.com/blog/en/products/devops-sre/the- f ive-phases-of-organizational-reliability?hl=en Absent : ৴པੑ͸͜Ε͔ΒֶͿ͜ͱ Reactive : ৴པੑ͸ϑΥϩʔ͢Δ͜ͱ Proactive : ৴པੑ͸ੵۃతʹରॲ͢Δ͜ͱ Strategic : ৴པੑ͕ਁಁ͍ͯ͠Δ͜ͱ
  4. ૊৫ͷ৴པੑͷϚΠϯυηοτʹஔ͖׵͑Δ ͜ͷΑ͏ʹSLཧ࿦ͷಛ௕Ͱ͋Δ෦Լͷൃୡ౓Λ૊৫ͷ৴པੑͷϚΠϯυηοτͷϑΣʔζʹ౰ͯ͸ ΊΔ͜ͱͰ૊৫ͷ৴པੑͷଊ͑ํʹΑΓɺSREͷ૊৫ͷϦʔμʔγοϓͷελΠϧ͕ܾΊΔ͜ͱ͕ Ͱ͖ͦ͏Ͱ͢ɻ Strategic Proactive Proactive Absent ৴པੑΛੵۃత ʹରॲ͢Δ

    ૊৫ʹ৴པੑ͕ ਁಁ͍ͯ͠Δ ૊৫͕৴པੑΛ ͜Ε͔ΒֶͿ ৴པੑΛ ϑΥϩʔ͢Δ ग़య : 2021/09/29,GLOBIS CARREER NOTE, ʰϦʔμʔγοϓཧ࿦ͱ͸ʁมભͱۙ೥஫໨͞ΕΔϦʔμʔγοϓͷಛੑʱ https://mba.globis.ac.jp/ careernote/1351.htmlɹͳ͓ɺ౰ํͰҰ෦վม
  5. ԉॿతߦಈͱࢦࣔతߦಈΛ Θ͔Γ΍͍ͨ͘͢͠ ग़య : 2021/09/29,GLOBIS CARREER NOTE, ʰϦʔμʔγοϓཧ࿦ͱ͸ʁมભͱۙ೥஫໨͞ΕΔϦʔμʔγοϓͷಛੑʱ https://mba.globis.ac.jp/careernote/1351.htmlɹͳ͓ɺ౰ํͰҰ෦վม Strategic

    Proactive Reactive Absent ৴པੑΛੵۃత ʹରॲ͢Δ ૊৫ʹ৴པੑ͕ ਁಁ͍ͯ͠Δ ૊৫͕৴པੑΛ ͜Ε͔ΒֶͿ ৴པੑΛ ϑΥϩʔ͢Δ ԉॿతߦಈͱࢦࣔతߦಈͷଟՉ͕۩ମੑʹ͚ܽ ͍ͯ·͢ɻ ΑΓΘ͔Γ΍͘͢͢ΔͨΊʹɺߦಈʹҙࢥܾఆ ͷϓϩηεΛऔΓೖΕ·͢ɻ
  6. ԉॿతߦಈͱࢦࣔతߦಈ ͷൣғΛஔ͖׵͑Δ Strategic Proactive Reactive Absent ৴པੑΛੵۃత ʹରॲ͢Δ ૊৫ʹ৴པੑ͕ ਁಁ͍ͯ͠Δ

    ૊৫͕৴པੑΛ ͜Ε͔ΒֶͿ ৴པੑΛ ϑΥϩʔ͢Δ બ୒ࢶͷચ͍ग़͠΍ܾ ఆΛࢧԉ͢Δɻ࣮ߦ͸ ೚ͤΔ ࣮ߦͷҰ෦Λ೚ͤΔ ҙࢥܾఆͷϓϩηεΛ ೚ͤͯɺࢧԉ͕ඞཁͳ ͱ͜ΖΛࢧԉ͢Δ ՝୊ͷ೺ѲΛࢧԉ͠ɺ બ୒ࢶͷચ͍ग़͠΍ܾ ఆͱ࣮ߦΛ೚ͤΔ ग़య : 2021/09/29,GLOBIS CARREER NOTE, ʰϦʔμʔγοϓཧ࿦ͱ͸ʁมભͱۙ೥஫໨͞ΕΔϦʔμʔγοϓͷಛੑʱ https://mba.globis.ac.jp/careernote/1351.htmlɹͳ͓ɺ౰ํͰҰ෦վม
  7. SREͷ૊৫ͷ্ཱͪ͛ पΓͷ૊৫ͷঢ়گ SREͷ૊৫ͷߦಈํ਑ ͜Ε͔Β৴པੑΛֶͿ ৴པੑΛϑΥϩʔ͢Δ ՝୊͔Β࣮ߦ·Ͱ ͷશͯΛSREνʔ Ϝ͕ߦ͏ पΓͷঢ়گͱSREͷ૊৫ͷߦಈํ਑ͱ۩ମྫ ࣮ߦͷҰ෦Λ։ൃ

    ૊৫ͱҰॹʹߦ͏ ࣄ͕͋Δ બ୒ࢶͷચ͍ग़͠΍ܾ ఆΛࢧԉ͢Δɻ࣮ߦ͸ ೚ͤΔ ۩ମྫ SREνʔϜ͚ͩͰɺ SLI/SLOͷఆٛΛ ߦ͍ӡ༻͢Δ ։ൃ૊৫ͱͱ΋ʹ SLI/SLOͷఆٛͷݟ ௚͠ɾվળΛߦ͏ ։ൃνʔϜ͚ͩͰSLI/ SLOͷӡ༻Ͱ͖ɺඞཁ ʹԠͯ͡૬ஊʹͷΔ ৴པੑΛੵۃతʹରॲ͢Δ