Markets & Industries with Digital Processes Technology changes Economy & Society with Digital Business Models Digitization Digital Transformation Digitalization Digital Disruption
Business Models Digital Business Processes Offshore- Development & Operation Business Process Reengineering Radical Innovation Incremental Innovation Efficiency Optimization & Cost Reduction New Value Creation Digitization | Digitalization | Digital Transformation Digital Ecosystems
people, digital systems, relationships) ◼ Independent participants ◼ Collaborating to generate mutual benefit ◼ Collaboration based on ecosystem service, offered by ecosystem initiator, provided through digital platform Participants
in digital ecosystem ◼ Realize ecosystem service and manifest ecosystem rules ◼ Partners directly use the digital platform ◼ Additional supporting features (e.g. payment, trusteeship, security, management of legal relationships, standardization, rating, …) Digital Platform
All partners of same type e.g. Tinder, WhatsApp (Rare constellation) Provider / consumer e.g. AirBnB, Uber (Most frequent constellation) More partner types e.g. Foodora, Schüttflix (Rather rare constellation)
Ecosystem Service ◼ Typically start with one ecosystem service ◼ Optional: Add services with tight (business) connection later ◼ Without connection: separate digital ecosystems ◼ With only technical connection: separate digital ecosystems Digital Platform
Tier ) Material & Tool Suppliers User Mobility Workshops Roadside Assistance Diagnostics Parts Trade Ambulance Dealership Gas Stations Leasing Insurance
anderer Ökosystem- Teilnehmer Einfachheit durch Harmoni- sierung und sehr gute User Experience Offenheit für viele Teilnehmer und einfacher Einstieg Riesiger Gestaltungs- spielraum Möglichkeit zu disruptiver Neupositio- nierung Großes Wachstums- potential und hohe Skalierbarkeit Netzwerk- effekte und Partizipation an Geschäften im Digitalen Ökosystem Investitions- fähigkeit in Ausbau, Attraktivität und User Experience Chancen durch Digitale Ökosysteme
sein … Wir haben schon mal die Plattform gebaut … Wir nennen unser Zeug einfach “Ökosystem” Es ist unser Ökosystem … es muss also vor allem uns nützen Das ist genau das, was unser CDO macht Niemand anderes kann solch ein Ökosystem etablieren, wir haben die Expertise Auch kleine Innovationen führen uns in die Zukunft Wir kümmern uns nur um uns selbst Das Geschäfts- modell definieren wir später … Die Partner haben doch gar keine andere Wahl Das Ökosystem muss nach 18 Monaten einen ROI liefern Wir heuern einfach Berater an, die machen das schon
ORGANIZATION Partner Scouting Casting & Matching Pairing & Engagement Technical Scouting Collaboration Evaluation PARTNERS Establishment Exploitation Nurturing COMMUNITY Observation Exploration Analysis Intervention COMPETITORS OTHER KNOWN PLAYERS Platform Economy Fraunhofer Digital Ecosystems Reference Model Google Apple Facebook Amazon Microsoft Samsung
or an App … Time Business Volume ~17.000 ~5.300 ~18 M ~22.000 ~75 M ~7.000 ~167 M ~12.700 ~50 M ~15.000 ~570 M #Employees #Consumers Successful ecosystems have been growing over 5 .. 20 years No quick ROI Patience over years Investment into fast growth
Datenvermittlung Asset-Provider Unbekannt Anzahl Consumer Unbekannt Anzahl Nutzungen Unbekannt Reichweite Unbekannt Initiierung Durch Verbund aus Unternehmen Hauptsitz des Brokers in DE Mannheim Gründungsjahr 2017 Anzahl Mitarbeitende des Brokers Unbekannt Einnahmen des Brokers Vermittlungsgebühr + fester Betrag Umsatz des Brokers unbekannt Gewinn des Brokers unbekannt Zahlen & Fakten
/ Infrastructure Hardware Software Operated by Developer or Customer Externally Operated / as-a-Service Hardware Platform IaaS Platform Operating System Platform Runtime Environment Platform Runtime Environment Platform with Business Logic PaaS Platform PaaS Platform with Business Logic Marketplace Platform On-Demand Service Platform Communication / Interaction Platform Data Harvesting Platform Content Crowdsourcing Platform Content Distribution Platform Platform Economy Platform “Use the platform to build and run software on top” “Use the platform to consume its service and participate in the ecosystem” Windows AWS PaaS, Azure PaaS Salesforce PaaS AirBnB, Ebay Uber Wikipedia AdSense Waze Facebook, WhatsApp Open Source ERP Systems AWS IaaS, Azure IaaS Intel x64 Java, .NET, Cloud Foundry YouTube Examples
/ Infrastructure Hardware Software Operated by Developer or Customer Externally Operated / as-a-Service Hardware Platform IaaS Platform Communication / Interaction Platform Data Harvesting Platform Content Crowdsourcing Platform Content Distribution Platform Platform Economy Platform “Use the platform to build and run software on top” “Use the platform to consume its service and participate in the ecosystem” Wikipedia AdSense Waze Facebook, WhatsApp AWS IaaS, Azure IaaS Intel x64 YouTube Examples Software Ecosystem Platform Eclipse, Firefox, iOS, Android Operating System Platform Runtime Environment Platform Runtime Environment Platform with Business Logic PaaS Platform PaaS Platform with Business Logic Windows AWS PaaS, Azure PaaS Salesforce PaaS Open Source ERP Systems Java, .NET, Cloud Foundry Marketplace Platform On-Demand Service Platform AirBnB, Ebay Uber
Hardware Software Operated by Developer or Customer Externally Operated / as-a-Service Hardware Platform IaaS Platform Communication / Interaction Platform Data Harvesting Platform Content Crowdsourcing Platform Content Distribution Platform Platform Economy Platform “Use the platform to build and run software on top” “Use the platform to consume its service and participate in the ecosystem” Wikipedia AdSense Waze Facebook, WhatsApp AWS IaaS, Azure IaaS Intel x64 YouTube Examples Software Ecosystem Platform Eclipse, Firefox, iOS, Android Operating System Platform Runtime Environment Platform Runtime Environment Platform with Business Logic PaaS Platform PaaS Platform with Business Logic Windows AWS PaaS, Azure PaaS Salesforce PaaS Open Source ERP Systems Java, .NET, Cloud Foundry Marketplace Platform On-Demand Service Platform AirBnB, Ebay Uber Application (potentially provided as SaaS) Application (potentially provided as SaaS) Word Slack Technology Platform
Digital Ecosystems Digital Platform Many ecosystem participants → large data sets Data as „assets“ in digital ecosystems Data as foundation for new business models Data as foundation for improvement of services Large data sets → good foundation of usage of AI
be Classified According to Many Dimensions ◼ Sensitivity of Data ◼ Data related to persons ◼ Data sensitive for an organization ◼ Data open to public ◼ … ◼ Content types of data ◼ Images, Video, Audio ◼ Free text ◼ Structured data ◼ … ◼ Degree of processing ◼ Raw Data ◼ Aggregated data ◼ Analyzed data ◼ Data incorporated in ML models ◼ … ◼ Data collection ◼ Data collected via sensors observing machines ◼ Data collected via sensors observing people ◼ Data collected from analyzing data in IT systems ◼ … ◼ Frequency of change of data ◼ Data created once, never updated ◼ Data created once, rare updates ◼ Data frequently updated ◼ … ◼ Data usage ◼ Master data ◼ Transactional data ◼ Configuration data ◼ … ◼ …
Collection Data … Data Usage Data … … ◼ Data Modeling ◼ Data Collection ◼ Data Transformation ◼ Data Aggregation ◼ Data Analysis ◼ Data Visualization ◼ Data Storage ◼ Data Transportation ◼ Data Cleaning / Preparation ◼ Data Harmonization ◼ Data Learning ◼ Data Management ◼ …
based on data of a single customer (e.g. analysis of financial situation, offered as SaaS) Services based on data of many customers (e.g. analysis of music suggestions across many users in spotify) Services based on external or public data (e.g. analysis of weather conditions for driving safety) Services based on „selling“ or „brokering“ of data (e.g. data market places) … Data-Driven Services and Business Models
Participants, Asset Providers Participants, Asset Consumers Partners Partners Digital Platform Digital Ecosystem Service Ecosystem Initiator Service Provider Platform Operator
A P L A C E . C O M 82 #carusodataplace CARUSO B2B DATAPLACE PROVIDING IN-VEHICLE DATA FOR MOBILITY SERVICES CARUSO DATA PROVIDERS DATA CONSUMERS END USERS Collect Standardize Distribute New services New customers Efficient processes Different providers Different data formats Different quality / price Added Value for B2X Use Cases
Huge effort to harmonize data ◼ Requests for data (number of data items, frequency of delivery) can be extreme ◼ Demand for data is strongly expressed ◼ Nevertheless, often no clear usage scenarios for the data
beyond personal data protection (GDPR) ◼ Applies also to data not related to persons ◼ Highly demanded or often “assured”, but rarely defined ◼ Definition ◼ „Data sovereignty means the greatest possible control, influence and insight into the use of data by the data provider. The data provider should be entitled and empowered to exercise informational self-determination and receive transparency about data usage.” Transparency Self- Determination Data Sovereignty
Betreiber Plattform Betreiber Cybersecurity in Digitalen Ökosystemen: Eine sichere Digitale Plattform ist bei weitem nicht genug! Asset Konsument Asset Anbieter Digitale Plattform Ökosystem Service Support Service Daten Viele und vielfältige Daten Exponiertes Gesamtsystem mit vielen Angriffspunkten Interessantes Angriffsziel Security der Digitalen Plattform + Security in allen IT-Systemen und Organisationen des Digitalen Ökosystems Ganzheitliche Lösungen bei mangelnder Gesamtkontrolle
zwischen Datenanbietern und Datenkonsumenten ◼ Fehlendes direktes Vertrauen → zusätzliche Instanz schafft Vertrauen ◼ Zentraler Hub ◼ Datentreuhänder können Datenökosysteme aufbauen ◼ Unterschiedlichste Ausprägungen und Aufgaben denkbar ◼ Sicherer, nachweisbarer Datenaustausch ◼ Bündelung und / oder Aggregation von Daten ◼ Eventuell auch Anonymisierung / Pseudonymisierung von Daten ◼ Genauer Auftrag des Treuhänders (Bezahlung, Anonymisierung, Auslieferung, …) ◼ Verwaltung der Daten vs. Weiterleitung der Daten ◼ Keine klar akzeptierten Definition; noch in der Findungsphase; individuelle Modelle möglich
Domain Ecosystem Internet Giants People Patients Health Insurance Personal Device Manufacturers Pharmacy Material / Drug Provides Doctors Rescue Service Medical Device Manufacturers Medical Software & Platform Providers Therapy Personal Health Trainers Hospitals
Patients Health Insurance Personal Device Manufacturers Pharmacy Material / Drug Provides Doctors Rescue Service Medical Device Manufacturers Medical Software & Platform Providers Therapy Personal Health Trainers Hospitals Apps unterschiedlichster Art werden genutzt, um einen Nutzen zu bekommen
Patients Health Insurance Personal Device Manufacturers Pharmacy Material / Drug Provides Doctors Rescue Service Medical Device Manufacturers Medical Software & Platform Providers Therapy Personal Health Trainers Hospitals Apps können B2B oder B2C sein
Patients Health Insurance Personal Device Manufacturers Pharmacy Material / Drug Provides Doctors Rescue Service Medical Device Manufacturers Medical Software & Platform Providers Therapy Personal Health Trainers Hospitals Daten werden genutzt, um Nutzen für Unternehmen und Personen zu erzielen (Vergleiche, Vorschläge, Reflektion, Motivation, Diagnose, …)
Patients Health Insurance Personal Device Manufacturers Pharmacy Material / Drug Provides Doctors Rescue Service Medical Device Manufacturers Medical Software & Platform Providers Therapy Personal Health Trainers Hospitals Daten entstehen in zahlreichen verschiedenen IT-Systemen und Organisationen → Daten sind nicht harmonisiert, nicht verfügbar, nicht zugreifbar, in verteilter Verantwortung
Patients Health Insurance Personal Device Manufacturers Pharmacy Material / Drug Provides Doctors Rescue Service Medical Device Manufacturers Medical Software & Platform Providers Therapy Personal Health Trainers Hospitals Ökosystem-Initiatoren erkennen die Fragmentierung und arbeiten dagegen an → Rollen von Datenprovidern und Datenconsumern werden eingenommen Harmonisierung Einfacher Zugang Compliance Skalierung Große Abdeckung
Patients Health Insurance Personal Device Manufacturers Pharmacy Material / Drug Provides Doctors Rescue Service Medical Device Manufacturers Medical Software & Platform Providers Therapy Personal Health Trainers Hospitals Interoperabilität und Standards reichen nicht! Systeme müssen geöffnet werden! Integration muss gewollt und gemacht werden!
Patients Health Insurance Personal Device Manufacturers Pharmacy Material / Drug Provides Doctors Rescue Service Medical Device Manufacturers Medical Software & Platform Providers Therapy Personal Health Trainers Hospitals 2 Arten von Daten-Brokering • Statische Daten (z.B. Forschungsdaten) • Dynamische Daten (z.B. aktuelle Herzfrequenz) → Unterschiedliche Anforderungen ans Brokering
Patients Health Insurance Personal Device Manufacturers Pharmacy Material / Drug Provides Doctors Rescue Service Medical Device Manufacturers Medical Software & Platform Providers Therapy Personal Health Trainers Hospitals Neue Rollen werden eingenommen Neue Geschäftsmodelle entstehen Ende-zu-Ende Prozesse ändern sich Neue Nutzen für Teilnehmer entstehen Motivation zur Teilnahme muss hoch sein Zahlreiche Digitale Ökosysteme möglich Datenplattformen zur Verteilung von Daten (B2B) Endnutzer-Apps mit Nutzen aus Daten (B2C)
er? https://www.informatik-aktuell.de/management-und-recht/digitalisierung/digitale-oekosysteme-welche-herausforderungen-stellt-der-aufbau-und-wie-gelingt-er.html Digitale Ökosysteme und Plattformökonomie: Was ist das und was sind die Chancen? https://www.informatik-aktuell.de/management-und-recht/digitalisierung/digitale-oekosysteme-und-plattformoekonomie.htm Dr. Marcus Trapp Dr. Matthias Naab Dr. Dominik Rost Claudia Nass Matthias Koch Bernd Rauch