Recruiting FACT BOOK_EN

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1. Please refrain from reproducing or copying the text, images or other content of this document without permission. Copyright (C) PayPay Corporation. All Rights Reserved.
2. CONFIDENTIAL © PayPay 2 Table of Contents PayPay's business Aiming for a future platform beyond imagination 01 PayPay's Vision for the future Business Structure Growth Trajectory Business Overview PayPay Organization PayPay's organizational culture and 5 senses 02 People are the starting point for innovation. Accelerating Organizational and Individual Growth The human resource system structure that drives our business
3. CONFIDENTIAL © PayPay 3 Table of Contents PayPay's business Aiming for a future platform beyond imagination 01 PayPay's Vision for the future Business Structure Growth Trajectory Business Overview PayPay Organization PayPay's organizational culture and 5 senses 02 People are the starting point for innovation. Accelerating Organizational and Individual Growth The human resource system structure that drives our business
4. CONFIDENTIAL © PayPay 4 Aiming for a future platform beyond imagination Bill payments & government services Bill payments Group payments KYC Hometown tax Myna Points O2 O PayPay Mall PayPay Fleamarket Coupons Mobile charging Delivery Stamp cards Gift cards Becoming a super app by using the payments platform as a gateway Messaging Transaction history Split bills V-POINT Themes Analysis Send / Receive Reimbursement Social media & convenient services Payments Restaurants Beauty Supermarkets & convenience stores Cleaning Drug stores Retail shops Books Fashion Hospitals Managing payments Uber Eats Offers PayPay STEP Financial services Register bank account PayPay Bank Carrier billing Add card ATM top-up PayPay Card Borrow money Invest / NISA Earn Points Top-up from sales
5. CONFIDENTIAL © PayPay 5 Creating unprecedented experiences and an unseen future through the PayPay platform Aiming for a future platform beyond imagination INNOVATION Creating an unseen future Bill payments & government services Bill payments Group payments KYC Hometown tax Myna Points O2O PayPay Mall PayPay Fleamarket Coupons Mobile charging Delivery Stamp cards Gift cards Messaging Transaction history Split bills V-POINT Themes Analysis Send / Receive Reimbursement Social media & convenient services Payments Restaurants Beauty Supermarkets & convenient stores Cleaning Drug stores Retail shops Books Fashion Hospitals Managing payments Uber Eats Offers PayPay STEP Financial services Register bank account PayPay Bank Carrier billing Add card ATM top-up PayPay Card Borrow money Invest / NISA Earn Points Top-up from sales
6. CONFIDENTIAL © PayPay 6 Since its launch in 2018, PayPay has rapidly expanded its user base, surpassing 65 million users as of August 2024. In Japan(*1), more than one in two smartphone users utilize PayPay as their payment platform. This remarkable growth highlights PayPay's exceptional speed in releasing new services and expanding its business scale, setting it apart as a fintech company. Business Overview - Over 65 million users in six years 65 million registered users （as of August 2024） *1. Based on the Ministry of Internal Affairs and Communications Statistics Bureau's "Population Estimates - June 2024" and the Ministry of Internal Affairs and Communications' "2023 Communication Usage Trend Survey," specifically the section "1. Ownership of Information and Communication Devices," calculated by the Company.
7. CONFIDENTIAL © PayPay 7 Share of cashless transactions by country（2021） *Figures of 2023 provided for Japan (From “Cashless Roadmap 2023,” PAYMENTS JAPAN) Business Overview - Potential of the cashless market in Japan 95.3% 83.8% 72.8% 65.1% 63.8% 63.6% 53.2% 50.4% 46.6% 39.3% 22.2% Korea China Australia United Kingdom Singapore Canada United States France Sweden Japan Germany *2023 * Based on PAYMENTS JAPAN’s ”Cashless Roadmap 2023” and Ministry of Economy, Trade and Industry’s “Cashless Vision” Significant opportunity for growth Japan is a laggard in the cashless domain
8. CONFIDENTIAL © PayPay 8 There is significant room for further business growth About 3 2 of Japan’s smartphone users (*2) Merchants (locations where PayPay is available) Registered users (*1) 10 million+ locations nationwide (Stores and spots where PayPay or PayPay Card is accepted) *1. Number of users who have registered for a PayPay account, as of August 2024. *2. Based on the Ministry of Internal Affairs and Communications Statistics Bureau's "Population Estimates - June 2024" and the Ministry of Internal Affairs and Communications' "2023 Communication Usage Trend Survey," specifically the section "1. Ownership of Information and Communication Devices," calculated by the Company. Business Overview - Potential for growth
9. CONFIDENTIAL © PayPay 9 65Mn Consolidated transaction volume Consolidated sales JPY 12.5 Tn JPY 211.5 Bn Business Overview - Annual growth of PayPay(Compared to year-end results of 2022) Reference: Earnings report statements of the full year of FY23 and Q4, LY Corporation + 12.8% YoY Registered users + 22.2% YoY + 26.2% YoY
10. CONFIDENTIAL © PayPay 10 Business Overview – The leader of cashless payments Six years after its launch, "PayPay" now has 65 million registered users, and one in every six cashless payments is made using the platform *1. Number of registered PayPay Account users, as of October 2023. *2. Does not include remittances of PayPay Balance using the “Send/Receive” feature. Registered users (*1) Number of payments (*2) 0 10 20 30 40 50 60 70 Oct 2018 Apr 2019 Oct Apr 2020 Oct Apr 2021 Oct Apr 2022 Oct Apr 2023 Oct Apr 2024 Aug 65 million in 6 years 20 million 10 million 30 million 40 million 50 million 60 million 65 million! Number of registered “PayPay” Users 10 Billion Yen Giveaway Campaign WakuWaku PayPay Cashless Payment Rewards Projects + Machikado PayPay First Myna Points Project Cho PayPay Matsuri Second Myna Points Project First “PayPay Card Scratch Lottery” in Cho PayPay Matsuri Introduced to school festivals and neighborhood & community associations nationwide 0 5 10 15 20 25 30 35 FY18 Second half FY19 First half FY19 Second half First half, FY20 Second half, FY20 First half, FY21 Second half, FY21 First half, FY22 Second half, FY22 First half, FY23 Second half, FY23 120 % About (YoY) More than 32 billion payments
11. CONFIDENTIAL © PayPay 11 Business Overview - PayPay also leads in peer-to-peer remittances Remittances using the “Send / Receive” feature also continues to grow, increasing 65.5% YoY to approximately 280 million times. 280 million About remittances via PayPay Market share 95%*2 Remittances by PayPay*1 compared to domestic bank transfers Number of bank transfers (2023) *1. When sending PayPay Money, it is a “remittance,” and when sending PayPay Money Lite, it is a “transfer.” See PayPay Balance Terms of Use for details. The number of remittances announced here includes transfers of PayPay Money Lite. *2. Researched by PayPay, by comparing PayPay transactions to the statistics published by PAYMENTS JAPAN (Code Payment Trends, published March 25, 2024). *3. From the disclosure materials of the Japanese Bankers Association (Disclosure Materials of the Japanese Bankers Association 2023 Edition of the Payment Statistics Annual Report: Domestic Exchange Handling Status, etc.), it includes the number of transfers between individuals, between individuals and corporations, and between corporations excluding salary transfers. 1.6 billion*3 About times Number of PayPay transfers (2023) Share of remittances in code payments market Number of transfers at banks nationwide (January - December 2023)
12. CONFIDENTIAL © PayPay 12 About 2/3 *1 & *4 Share of payments in code payments market （100M） CY2018 CY2019 CY2020 CY2021 CY2022 CY2023 162.3 188.5 218.7 252.2 295.4 342.5 +233% +80% Code payments *1 27.3% e-money *2 18.0% Debit card *2 2.5% Credit card *3 52.2% +1,469% +44% +33% 6.1 billion payments in CY2023 1 in 3,242 payments 1 in 42 payments Percentage of PayPay usage among all cashless payments Business Overview - The leader of cashless payments Code payments surpassed e-money for the first time in the number of annual payments; in 2023, PayPay recorded approximately 6.4 billion payments, capturing about two-thirds of the domestic code payment market share. *1. PAYMENTS JAPAN (”Code Payment Trends,” published on March 25, 2024) *2. Bank of Japan, ("Payment Trends,” published on February 29, 2024) *3. Japan Consumer Credit Association ("Monthly Survey: Credit Card Trends,” published on February 29, 2024) *4. Calculated based on results from January 2023 to December 2023 1 in 12 payments 1 in 8 payments 1 in 6 payments +1 in 6 payments
13. CONFIDENTIAL © PayPay 13 October 2018, Upon service launch April 2020 March 2022 October 2023 May 2024 Business Overview - Updated with overwhelming speed for a user-centric app Updated almost every week, about 50 times a year
14. CONFIDENTIAL © PayPay 14 To strengthen the PayPay Group economic zone To User To Business Insurance Bank Earn Bonus Promotion logo Retail Promotion Multi- payment Financing Ads SNS EC/ Media Network Payment Send/ Receive
15. CONFIDENTIAL © PayPay 15 Business Structure - Robust Business Model - Strong Business Model Based on payments, the company has developed a three-story structure of merchants' support and financial businesses to achieve high revenues. financing Social transformation through payments and integrated finance Maximize synergies of the PayPay Group merchants business Business Transformation through Support for Merchants Stores and spots where PayPay or PayPay Card can be used at more than 10 million locations nationwide payment Continued creation of QR code payment market Achieved 2/3 of the total market, becoming the Manager of the market financing merchants business payment
16. CONFIDENTIAL © PayPay 16 Business Structure - Becoming No. 1 through synergy with group companies PayPay will continue to develop next-gen financial services that leverage the strengths of group companies to maximize the financial experience delivered to users. • Payment service • Acquisition of merchants • Development of a fintech platform app • Offshore development center • Development of the app (horizontally attached to PayPay) • Credit services • “PayPay Card” (physical card) • Development & provision of “PayPay Card” and “PayPay Credit” • Development & provision of “PayPay Invest,” the mini app accessible from PayPay India
17. CONFIDENTIAL © PayPay 17 Growth Trajectory Since its establishment, PayPay has rolled out promotions and services at an overwhelming speed, rapidly spreading nationwide. 2018 2019 Hosted the 2nd “10 Billion Yen Giveaway Campaign.” Exceeded 10 million users, 1 million merchants (locations available), and 100 million payments completed cumulatively. Ranked #1 in the "BEST OF 2019 Top App Rankings" for downloads in the App Store. Founded as a joint-investment by SoftBank and Yahoo Corporation, with Paytm providing the technology. Launched the “PayPay” app. Hosted the “10 Billion Yen Giveaway Campaign.” 2020 Exceeded 25 million users. Launched ”Earn Bonus”(*2) as a mini app within the PayPay app. *2. The current ”Earn Points.” Exceeded 1 billion payments completed cumulatively. 2021 Jun 15 Oct Dec Feb Aug Sep Dec Feb May Nov Jun Dec Jan Aug Launched “PayPay Bill Payments,” enabling payment of utility bills. Exceeded 40 million users. Launched “PayPay Stamp Card” on December 1st, 2021, enabling stamps upon payments. 2022 Launched “PayPay Atobarai” (*3), a convenient payment method accessible within the PayPay app. *3. The current “Credit” payment. Launched “PayPay Invest,” a service provided by PayPay Securities Corporation enabling trading of securities. Acquired shares of PayPay Card Corporation (as wholly owned subsidiary) Established the first offshore development center in India. Captured over 92% share of remittances through smartphone payment services, in the year of 2022. *1. Current LY Corporation
18. CONFIDENTIAL © PayPay 18 PayPay will create a financial platform of the future by leveraging group synergies to expand financial services. Growth Trajectory 2023 Apr Jun Aug Oct Nov Mar Apr Jul Aug 2024 Partnered with four overseas cashless payment services in three countries, becoming available to 1 billion users via Alipay+. Exceeded 20 million users who verified their identify (eKYC), steadily becoming a safer & more secure infrastructure. Exceeded 1,000 financial institutions integrated with that allow top ups of PayPay Balance free of charge. Partnered with Taiwan-based cashless payment services “JKO Pay,” “PXPay Plus,” and “E.SUN Wallet.” Exceeded 60 million users. Started supporting NISA account transactions in “PayPay Invest.” Exceeded 10 million users of “Earn Points”, service providing simulated investments in the PayPay app, the fastest user growth in the industry. Exceeded 10 trillion yen transaction volume for the first time on a consolidated basis. Launched ”Group Bill,” enabling even easier access to splitting of bills. Launched “PayPay Shikin Chotatsu (Funding)”, an invite-only service allowing merchants to receive future sales in advance. Enabled real-time confirmation of PayPay Card payment information in the “History” screen of he PayPay app. Remittances made via PayPay captured approximately one sixth of all domestic money transfers. Started accepting applications for iDeCo through “PayPay Invest.” Exceeded 20 million users who verified their identify (eKYC). Exceeded 65 million users.
19. CONFIDENTIAL © PayPay 19 Table of Contents PayPay's business Aiming for a future platform beyond imagination 01 PayPay's Vision for the future Business Structure Growth Trajectory Business Overview PayPay Organization PayPay's organizational culture and 5 senses 02 People are the starting point for innovation. Accelerating Organizational and Individual Growth The human resource system structure that drives our business
20. CONFIDENTIAL © PayPay 20 Work for LIFE, or Work for Rice What is your real purpose? SPEED is our bet on the market Believes in our PRODUCT & TEAM Be Sincere To be Professional Ego is not welcome, Communicati on is necessary About PayPay's culture OUR VISION IS UNLIMITED_ Work for LIFE, or Work for Rice -What is your real purpose?- One of the engineers mentioned in the early days of PayPay, “We are not working to provide food in front of us but to work for something that gives a meaning to our lives.” In different stages of life, there may be occasions where we need to work in order to provide food on our tables. However, at PayPay we are in pursuit of essential purpose and higher value in everything we do. For this, we need to constantly take risks and keep challenging ourselves. With this mindset, you will open new and exciting opportunities on a daily basis and have the possibility to grow and reach new dimensions that you could never have imagined. ― We dare to think that we need a clear vision to create a future beyond our imagination. PayPay will always be true to our roots and materialize a vision (future) that no one else can imagine. CONFIDENTIAL © PayPay 20
21. CONFIDENTIAL © PayPay 21 Work for LIFE, or Work for Rice What is your real purpose? SPEED is our bet on the market Believes in our PRODUCT & TEAM Be Sincere To be Professional Ego is not welcome, Communicati on is necessary PayPay 5 senses PayPay 5 senses PayPay's organizational culture that creates a future beyond imagination. What PayPay members value about our work.
22. CONFIDENTIAL © PayPay 22 Work for LIFE, or Work for Rice Don’t forget the Day1 mindset. Take action, looking for essential objectives and values. Try to take risks again and again and never stop challenging. - What is your real purpose? - Be Sincere To be Professional Be sincere and work as a professional without making any compromise. Create new opportunities and values. See it through to the end. Believes in our PRODUCT & TEAM Enjoy growing together, believing in the product, our teams and that we will be the No.1 FinTech company in the world. SPEED is our bet on the market Contribute to our users and the company by achieving results at an amazing speed. PayPay 5 senses Ego is not welcome, Communication is necessary Value communications and respect diversity of our colleagues. Work together and tackle tasks as one. 01 02 04 05 03
23. CONFIDENTIAL © PayPay 23 What is PayPay 5 senses? This is the PayPay culture and what PayPay members value in our work. We are always on the lookout for professionals who share these values and deliver unparalleled performance. Five years after its launch, PayPay, which was initially just a payment app, now has over 65 million users in Japan (as of Aug 2024) and has changed the meaning of cash, the flow of money and the attitudes of many people who deal with it. And although PayPay started from scratch in terms of "people" and "services", it has now grown into a company and organization of several thousand people, welcoming hundreds of new members every year from all over the world. On the other hand, we believe that nether our services nor our organization are ‘finished’ but always evolving. We constantly ask ourselves: “How can we add more value to our users?” “How can we stand out from the competition and not just be any other big organization?” “We only live once. Why don’t we aim to be the best in our field not only domestically but worldwide?” We think seriously with our colleagues about how to realise these ideas and create them at an unparalleled speed. We never stop thinking and always remembering to be a challenger. This is the type of company we are. Perhaps working at PayPay is harder than you initial thought. At PayPay you are always expected to deliver results as a professional. The way you work is flexible and you have discretion, but with ‘freedom’ comes ‘responsibility’. Work will always attract those who lead with a sense of ownership. A passive attitude of just waiting for instructions from the boss may not work. You are treated as an individual professional. You cannot blame others for anything. A career is not something that a company can give you if you wait for it, you have to create it through your own actions and results. The image that "PayPay is a big company with thousands of employees and a service that many people know about, so it seems like a stable place to work" is wrong. We believe that stability means constant change and innovation. However, if you are determined and passionate about creating such an 'unfinished' organization and service together, PayPay could be the opportunity and place for you to gain great experience and make lifelong colleagues for your career. 5 senses be with you, THE FUTURE IS NOW. CONFIDENTIAL © PayPay 23
24. CONFIDENTIAL © PayPay 24 What companies or organizations have you worked for in your career? PayPay does not offer any special development, training, or a wide variety of benefits. We always think about “What would essentially drive the most professional growth and value? “ “ What innovations can we bring to society that will enhance our competitiveness?” PayPay's HR system is based on a simple and essential focus on that. What do you look for in PayPay as a "true professional"? HR system still continues to evolve and innovate at PayPay. It is the people who create innovation. It is through innovation that People impact society and grow. The human resource system structure CONFIDENTIAL © PayPay
25. CONFIDENTIAL © PayPay 25 HR Policy at PayPay Pay for Performance Diversit y Spee d Simpl e Speed To achieve unparalleled business speed, A system that is less burdensome to operate and more responsive to change. Pay for Performance Rewarding results and contributions to the achievement of company-wide goals, and maximization of corporate value through a system of well-balanced compensation. Diversity A system that realizes "true diversity" that continues to generate business innovation. Simple A simple system that realizes speed, performance-based management, and diversity.
26. CONFIDENTIAL © PayPay 26 Positions are cast -PayPay's basic organizational philosophy- Creating opportunities for individual and organizational growth by constantly realizing an optimal organization and the right people in the right positions. new old Genius engineer paid more than the president. Top Sales paid more than Senior Manager Hired Positions are cast （ 1 year renewal. ） - No grading system. - Separation of position and compensation Always - Optimal organization (as flat as possible) - Optimal organization (as flat as possible) - The right person in the right place Creating opportunities for individual and organizational growth. Changing organizational restructuring and staffing. Mobilize the people we need. Venture culture of continuous innovation. Always Day1 No barriers between people or between organizations. Hired Innovation Overwhelming speed. Unparalleled No. 1.
27. CONFIDENTIAL © PayPay 27 Pay for Performance ： Reviews and generously rewards those who have achieved excellence ・No ability evaluation, value evaluation, etc. ("Positions are assignments", no grading system) ・ However, actions that negatively impact the organization are evaluated as negative contributions. ※Results are reflected in compensation once a year (twice a year for the product engineering team) Simple evaluation cycle that does not reduce the speed of business growth. No cap on salary increases, but raises up to the amount commensurate with expected contributions (within fund limits). Relative evaluation within teams ※In principle, no benefits or allowances that are not tied to performance or contribution. ※Focus and distribute funds to the best and brightest. Pay for Performance（ Compensation/annual bar.） Strict evaluation ratios set for the number of team personnel. S10% / A40% / B40% / C10% Only performance is evaluated. Contribution to the achievement of company-wide and organizational goals and maximization of corporate value S C A B 10% 10% 40% 40% Evaluation Further salary increase Salary increase No salary increase No salary increase (Salary down included) ◎ - ◦ - Allocation S A B C Innovation Overwhelming speed. Unparalleled No. 1.
28. CONFIDENTIAL © PayPay 28 Diversity at PayPay Diversity Objectification of "diversity itself" (e.g., bias toward women, etc.) Combining wisdom regardless of individual attributes (nationality, gender, age, etc.) Pay for Performance Pay for Performance for people of all backgrounds with Fair Evaluation and Compensation Other Innovation Overwhelming speed. Unparalleled No. 1. Innovation Overwhelming speed. Unparalleled No. 1.
29. CONFIDENTIAL © PayPay 29 Country of origin of PayPay employees We have excellent members from all over the world through our meritocracy, which is open to all ages, nationalities, and genders. North America United States Canada Latin America Mexico Costa Rica Brazil Peru Argentina Africa Egypt Morocco Nigeria Kenya Malawi South Africa Asian India Pakistan Bangladesh Sri Lanka Myanmar Malaysia Singapore Thailand Indonesia Philippines Taiwan Vietnam Korea Nepal China Japan Europe United Kingdom France Germany Portugal The Netherlands Italy Spain Norway Sweden Romania Finland Poland Russia Czech Republic Ukraine Belarus Iran Israel Turkey Middle east Australia New Zealand Oceania 27.1% Percentage of foreign nationals among employees (as of 1st July 2024) 50countries Our members come from
30. CONFIDENTIAL © PayPay 30 2023 Application Number Hiring talented professionals from all over the world who match our orientation. We are committed to Hiring and have strict settings for selection standards. PayPay's Hiring Rate in Acquiring Talent. 53,811 14,031 2023 Hiring Rate 0.47% 1.7% 0.8 % 0 10000 20000 30000 40000 50000 60000 Business/Corporate Product Engineer Total 39,780 0 0.2 0.4 0.6 0.8 1 1.2 1.4 1.6 1.8 Business/Corporate Product Engineer Total
31. CONFIDENTIAL © PayPay