Waroom Meetup #2 で Incident Response Practices: Waroom's Features and Future Challenges というタイトルで発表しました。
発表資料内のリンクは以下のとおりです。
- Incident Management for Operations
- https://www.oreilly.com/library/view/incident-management-for/9781491917619/
- Site Reliability Engineering | Chapter 14 - Managing Incidents
- https://sre.google/sre-book/managing-incidents/
- Site Reliability Workbook | Chapter 9 - Incident Response
- https://sre.google/workbook/incident-response/
- PagerDuty のインシデント対応プロセス
- https://response.pagerduty.com/about/
- Incident Management Guide
- https://sre.google/resources/practices-and-processes/incident-management-guide/
- Creating an Efficient IT Incident Management Plan: A Guide to Templates and Best Practices by Squadcast
- https://www.squadcast.com/blog/creating-an-efficient-it-incident-management-plan-a-guide-to-templates-and-best-practices
- Google Site Reliability Engineering- Incident Management Guide
- https://sre.google/resources/practices-and-processes/incident-management-guide/
- PagerDuty - What is an Incident? | Human Escalation
- https://response.pagerduty.com/before/what_is_an_incident/#human-escalation
- PagerDuty - Severity Levels
- https://response.pagerduty.com/before/severity_levels/
- ACM Queue - Weathering the Unexpected
- https://queue.acm.org/detail.cfm?id=2371516
- Topotal 採用情報
- https://jobs.topotal.com/
- Waroom
- https://waroom.com/