Inc. and licensed under a Creative Commons Attribution-NonCommercial license: http://creativecommons.org/licenses/by-nc/3.0/ User Stories - Subscription SLA Management • As a consumer, I want features in accordance with my subscription. • As a developer, I want to focus on my app. • As a product owner, I want to ensure a consistent and unified consumer experience. • As an operator, I want the the solution to be resilient and scalable.