Designing a city that talks back to you

A brief introduction to urban informatics and a case study of Urbanflow Helsinki, as shown at Helsinki City Hall Oct 25th, 2011.

Transcript

1. — www.nordkapp.fi — @Nordkapp Urban Informatics, or designing for a city that talks back to you Sami Niemelä Creative Director, Nordkapp
2. SINCE 2007 STAFF 15 AVERAGE EXPERIENCE 11+years PROFITABLE Yes WE ARE NORDKAPP
4. What, why, how and when? Design Strategy, Business Design, Customer Insight and Concept Design.
5. 80 Confidential 20 Public % %
6. Things we’ve done SITO Spatial Map
7. Things we’ve done Nappula—RFID for daycare use
8. Things we’ve done Design for Shadow Cities US launch
9. Things we’ve done Urbanflow Helsinki
10. What is Urban Informatics?
11. Old maps: Landmasses, infrastructure
12. HELSINKI CITY PUBLIC TRANSPORT VISUALIZED http:/ /www.youtube.com/watch?v=qGllzWt0acU New maps: Realtime Digital Layers
13. http:/ /intheair.es/tools/contaminants/info.html e.g. Air Pollution
14. shadow cities http:/ /shadowcities.com e.g. location-based gaming
15. foursquare checkins/ social london Anil Bawa Cavia 2010 e.g. What & where?
16. Better Understanding of our cities
17. This new world talks back to us.
18. Bridges tweet
19. photo credit or URL here, strtch to left cellphone coverage project Sha Hwang @ Stamen Cellphone Coverage
20. visualisation Facebook usage the Worldwide Pulse of Things.
21. Situated Interaction
22. …is mostly about context: e.g. where, when?
23. Kevin Lynch, 1960: Place Legibility
24. Paths& Edges& Districts& Nodes& Landmarks
25. Interfaces& Services& Data Platforms& Connected Objects& Infrastructure. Time +
26. DAILY NOW NEVER
27. Re-Focus First Use Renewal Use Configure Urban Service Design
28. The Larger Context(s) graph Ville Tikka / wevolve.us
29. SUWAPPU http:/ /www.getsuwappu.com/ Mobile is Our New Eyes to the World
30. And it Will Get Better
31. karmatech / wesc rfid concept http:/ /vimeo.com/18926005 Streets Will Lit Up at Our Feet
32. Everything that can be software, will be.
33. There’s an app for that.
34. An app that knows where you live.
35. + +
36. Urban Screens Mobile Phones Tablets Multiuser screens TV PC WHERE?
37. Urbanflow Helsinki a case study
38. DESIGN PROBLEM 20 urban screens scattered around the city. No interactive content.
39. X pcs different types of screens in the nodal points of public and pedestrian traffic, with integrated mobile and web services THE VISION
40. …of which some are dedicated to commercial content, and some solely for serving municipal content.
41. How it all started?
42. 2008-09 Interviews, observation, ideas
43. 2009-10 Research in Helsinki & Tallinn
44. 2010 WDC Helsinki Open workshop
46. Late 2010 Project with Forum Virium Helsinki
47. What is a screen?
48. What is the system?
49. How do the current screens work?
50. Where could they be?
51. What are the touchpoints?
52. 1750mm 1000mm 850mm 658mm 0 1750mm 1000mm 850mm 658mm 15 1750mm 1000mm 850mm 658mm 15 1750mm 1000mm 850mm 658mm 0 1750mm 1000mm 850mm 658mm 10 1750mm 1000mm 850mm 658mm 15 1750mm 1000mm 850mm 658mm 15 1750mm 1000mm 850mm 658mm 10 How about ergonomics?
53. Physical prototyping
54. Digital prototyping
55. Design synthesis User needs
56. 1 — Wayshowing; “where is xyz?” 2— What is happening and where? 3— Direct feedback to the city
57. Findings
58. Finding: a map is a natural and easily approachable starting point for interaction.
59. Finding: The locals feel they have no need to urban screens (until a such concrete need arises)
60. Finding: a map is familiar interaction metaphor for most of people.
61. Concept
62. Design intent Easy one-handed interaction
63. Design Principles: Attract—Inform—Encourage
64. Attract The screen is a living object that that subtly attracts attention, enticing the person to approach, even in a passive mode.
65. Inform The screen gives useful and immediate information. It entices users to invest time in the interaction and gives them the means to control and display relevant information.
66. Encourage The way in which the screen behaves encourages interaction and exploration. The screen can be touched anywhere.
67. Functionality
68. 1. Wayshowing: Route planner and city services
70. 2. Immediate, situated feedback to the municipality, from the city.
72. 3. Making the invisible data visible in your own environment
75. View the video at http:/ /vimeo.com/26030147
76. Next: minimum viable product
77. 1. Wayshowing: 2. Events in the city 3. Mobile Text
78. You Are Here Walking Minutes Information Layers
80. http://urbanflow.io
81. — www.nordkapp.fi — @Nordkapp Thanks sami@nordkapp.fi @samin