SREチーム立ち上げまでの変遷と取り組み事例

【ハイブリッド開催】BtoB SaaSのSRE奮闘事例秋まつり の登壇資料です。
https://stmn.connpass.com/event/298576/

Transcript

1. $PQZSJHIU
   ˜
   TUNO
   JOD
   "MM
   SJHIUT
   SFTFSWFE $PQZSJHIU
   ˜
   TUNO
   JOD
   "MM
   SJHIUT
   SFTFSWFE #UP#
   4BB4ͷ43&ฃಆࣄྫ
   ळ·ͭΓ
   43&νʔϜ্ཱͪ͛·Ͱͷมભͱ औΓ૊Έࣄྫ
   
2. $PQZSJHIU
   ˜
   TUNO
   JOD
   "MM
   SJHIUT
   SFTFSWFE 2 ࣗݾ঺հ ాத
   ষޛ
   גࣜձࣾελϝϯ
   ॴଐɿϓϥοτϑΥʔϜ෦
   43&νʔϜ
   43&
   झຯɾ޷͖ͳ͜ͱ
   ϦΞϧ୤ग़ήʔϜα΢φεϊʔϘʔυ !TIPHP@@
3. $PQZSJHIU
   ˜
   TUNO
   JOD
   "MM
   SJHIUT
   SFTFSWFE 3 ຊ೔࿩͢͜ͱ  ձࣾɾϓϩμΫτ঺հ
    43&νʔϜ্ཱͪ͛·Ͱͷมભ
    औΓ૊Έࣄྫ
    ࠓޙͷऔΓ૊Έ༧ఆ
    ·ͱΊ
   
4. $PQZSJHIU
   ˜
   TUNO
   JOD
   "MM
   SJHIUT
   SFTFSWFE 4
5. $PQZSJHIU
   ˜
   TUNO
   JOD
   "MM
   SJHIUT
   SFTFSWFE 5 גࣜձࣾελϝϯ ໊ࣾ ೥݄೔ ઃཱ ໊ݹ԰ຊࣾɹѪ஌ݝ໊ݹ԰ࢢதଜ۠Լ޿Ҫொ ॴࡏ஍ ౦ژڌ఺
   
   ౦ژ౎ઍ୅ా۠ਆాۋொ ڌ఺ େ੢
   ହฏ ୅දऀ ໊ʢ೥݄຤࣌఺ͷਖ਼ࣾһ਺ʣ
   ैۀһ਺ ࣄۀ಺༰ ΤϯήʔδϝϯτܦӦϓϥοτϑΥʔϜ
   ʮ56/"(ʯͷاը
   
   ։ൃ
   
   ӡӦ
   Ϋϥ΢υηΩϡϦςΟʔαʔϏε
   ʮ࿙ӮνΣοΧʔʯͷاը
   
   ։ൃ
   
   ӡӦ
6. $PQZSJHIU
   ˜
   TUNO
   JOD
   "MM
   SJHIUT
   SFTFSWFE 6
7. $PQZSJHIU
   ˜
   TUNO
   JOD
   "MM
   SJHIUT
   SFTFSWFE 7 56/"(ͷओͳػೳ
8. $PQZSJHIU
   ˜
   TUNO
   JOD
   "MM
   SJHIUT
   SFTFSWFE 8 56/"(ͷओͳར༻ٕज़
9. $PQZSJHIU
   ˜
   TUNO
   JOD
   "MM
   SJHIUT
   SFTFSWFE 9 43&νʔϜ্ཱͪ͛·Ͱͷมભ
10. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 10 43&νʔϜ্ཱͪ͛·Ͱͷมભ ૊৫ମ੍ͷมԽ
11. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 11 ϓϥοτϑΥʔϜ෦ͷ୲౰ྖҬ ϓϥοτϑΥʔϜ෦Ͱ͸ɺඇػೳཁ݅ͱͳΔԣஅతͳٕज़ྖҬΛ୲౰͍ͯ͠·͢ɻ
12. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 12 43&νʔϜͷ୲౰ྖҬ ݱࡏͷମ੍ਤ ελϝϯͷ43&͸ɺ
    Πϯϑϥ͚ͩͰ͸ͳ͘։ൃʹ΋ܞΘΓɺ৴པੑ޲্ʹऔΓ૊ΜͰ͍·͢ɻ
13. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 13 εΫϥϜ։ൃͰͷऔΓ૊Έࣄྫ
14. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 14 εΫϥϜ։ൃʹ͓͚Δ՝୊ ػೳԣஅνʔϜମ੍΁ͷҠߦʹ͓͚Δ՝୊ Πϯϑϥʹؔ͢ΔλεΫͷΞαΠϯ ˰
    Πϯϑϥʹؔ͢ΔλεΫʹରͯ͠νʔϜ಺ɾνʔϜؒͷଐਓԽ
15. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 15 εΫϥϜ։ൃʹ͓͚Δ৑௕Խͷਪਐ w ৼΓฦΓ΍ϫΠΨϠͷ࣮ࢪ
    w ,15๏Ͱ௚ۙͷΞϥʔτରԠͳͲΛৼΓฦΓ
    w ,FFQ
    1SPCMFN
    5SZ
    w վળ఺΍ࠔΓ͝ͱΛϫΠϫΠΨϠΨϠͱ࿩͢
    w ϗϯμͰΑ͘ߦΘΕ͍ͯΔ.5(ख๏
    w Πϯϑϥษڧձͷ։࠵
    w શճͷΠϯϑϥʹؔ͢ΔษڧձΛ։࠵
    w ςʔϚɿΠϯϑϥͷશମײɺ*".ɺ&$4ɺσϓϩΠɺϩά ɺ-BNCEBɺ*B$ɺ؂ࢹɺίετ
    w ผϓϩμΫτͷϝϯόʔɺάϧʔϓձࣾͷϝϯόʔ΋ࢀՃ
    w εϓϦϯτϛʔςΟϯάͰ৑௕ԽΛߟྀͨ͠λεΫͷΞαΠϯ
    w աڈʹରԠͨ͜͠ͱ͕ͳ͍νʔϜʹλεΫ͕ճΔΑ͏ʹΞαΠϯ
    w ಺༰Ҿ͖ܧ͗ͷࡍʹνʔϜԣஅͰखॱ΍ϊ΢ϋ΢Λڞ༗ ˰
    ৑௕ԽͷਪਐʹΑΓɺ֤։ൃνʔϜͷΠϯϑϥʹؔ͢Δྗྔ޲্
16. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 16 43&νʔϜ্ཱͪ͛ޙͷ
    औΓ૊Έࣄྫ
17. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 17 ࿛গ೥Ξϥʔτͷ࡟ݮ w CVHTOBHɺ$MPVE8BUDIΞϥʔϜΛ༻͍ͨ؂ࢹ
    ˰
    ࿛গ೥ΞϥʔτͷରԠʹ௥ΘΕͯ͠·͏
    w ΞϥʔτΛશ໘ݟ௚͠
    w 🤔ʮͦ΋ͦ΋͜ͷΞϥʔτ͸ຊ౰ʹඞཁͳͷ͔ʁʯ
    w ༏ઌ౓ͷ౎߹Ͱޙճ͠ʹͳ͍ͬͯͨόάͷमਖ਼
    w 🙅ʮ͍ͭ΋དྷΔ΍͔ͭͩΒ໰୊ͳ͠ʯ
    w ෆཁͳΞϥʔτΛ࡟আ ߈ΊͷऔΓ૊ΈʹॆͯΔ࣌ؒΛ֬อ
18. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE w εϓϨουγʔτͰຖ݄ͷΠϯϑϥίετΛूܭ
    w εϓϨουγʔτΛվળ
    w ҝସӨڹֹͷࣗಈܭࢉ
    w ૿ݮֹͷݟ͑ΔԽ
    ˰
    Πϯϑϥίετͷूܭํ๏͕ൿ఻ͷͨΕԽ͍ͯ͠Δ
    w 'JO0QT
    w ʮ'JOBODFʯ ʮ%FW0QTʯ
    w Ϋϥ΢υͷࢧग़Λ࠷దԽ͠ɺΫϥ΢υϦιʔεͷޮ཰ͱՁ஋Λ࠷େԽ͢Δख๏
    w ෼ੳɾݟ͑ΔԽͷϑΣʔζʹ஫ྗ
    w Ϋϥ΢υίετ؅ཧπʔϧͷ׆༻ݕ౼
    w 7BOUBHF
    ˰
    ूܭͷޮ཰ԽɺίετͷՄࢹੑͷ޲্ 18 'JO0QTͷਪਐ Rates & Usage
19. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 19 "VSPSB
    .Z42-
    ΁ͷόʔδϣϯΞοϓ w .Z42-
    ͷ&0-
    w "VSPSB
    .Z42-
    
    .Z42-
    ޓ׵ ˰
    "VSPSB
    .Z42-
    
    
    .Z42-
    ޓ׵
    w ࡢ೔ Ր ࣌ʹ׬ྃ
    🎉
    w ΠϯϓϨʔεΞοϓάϨʔυΛબ୒
    w ࣄલݕূͰओཁ"1*ͷҰ෦ͷύϑΥʔϚϯε௿Լ͕൑໌
    😭
    w .Z42-
    Ͱ࣮ߦܭը͕มΘͬͨ͜ͱ͕ཁҼ
    w ݪҼͷ42-ɿ*/۟ͷதʹେྔʹ஋͕ೖΔαϒΫΤϦΛ࣋ͭ
    w ैདྷ
    &9*454ઓུʹΑΔ࠷దԽ
    w ରࡦແ͠
    ࣮ମԽʹΑΔ࠷దԽ
    w ରࡦ
    &9*454۟/05
    &9*454۟Λ໌ࣔతʹ࢖༻
    w ৄࡉ͸ޙ೔ϒϩάʹެ։༧ఆ
    ˰
    ϝδϟʔόʔδϣϯΞοϓͷखॱͷཱ֬
20. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 20 ࠓޙͷऔΓ૊Έ༧ఆ w "VSPSB
    1PTUHSF42-
    
    ˰
    "VSPSB
    1PTUHSF42-
    
    w དྷि࣮ࢪ༧ఆ
    w ੜ੒ܥ"*ͷ׆༻
    w 0QFO"*
    "1*ͷ׆༻
    w ηΩϡϦςΟνΣοΫγʔτ࣍ճ౴
    ˱
    ηΩϡϦςΟʹؔ͢Δࣾ಺޲͚'"2
    w "VSPSBαʔόϨε
    w εςʔδϯά؀ڥͷҰ෦ΛҠߦࡁΈɻࠓޙൣғΛ֦େ༧ఆɻ
    w πʔϧಋೖͷݕ౼
    w 1BHFS%VUZ
    w 4FOUSZ
    w ੬ऑੑ਍அͷҰ෦಺੡Խ
    w ݱࡏ͸೥ճ֎஫
    w ৽ػೳɿ֎஫ɺطଘػೳɿ಺੡ʹҠߦΛݕ౼
21. $PQZSJHIU
    ˜
    TUNO
    JOD
    "MM
    SJHIUT
    SFTFSWFE 21 ·ͱΊ w ೥݄ʹ43&νʔϜΛ্ཱͪ͛·ͨ͠ɻ
    w ελϝϯͷ43&͸ɺΠϯϑϥͱ։ൃͷ྆ํʹܞΘ͍ͬͯ·͢ɻ
    w εΫϥϜ։ൃͰͷऔΓ૊Έࣄྫ
    w ৑௕Խͷਪਐ
    w 43&νʔϜ্ཱͪ͛ޙͷऔΓ૊Έࣄྫ
    w कΓݻΊ
    
    ߈Ίͷࢪࡦͷਪਐ a
    
    43&ืूதͰ͢ʂ