Apidays Paris 2023 - How to Scale APIs-as-a-Product for Future Success, Samir Amzani, Postman

Apidays Paris 2023 - Software and APIs for Smart, Sustainable and Sovereign Societies
December 6, 7 & 8, 2023

How to Scale APIs-as-a-Product for Future Success
Samir Amzani, AsyncAPI Team Lead, Postman

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Transcript

1. How to scale APIs-as-a-product for future success Samir AMZANI AsyncAPI Team lead - Postman ex-adidas / backmarket
3. API Center of excellence First iteration
4. API Platform Second iteration
5. ? % API Design
6. 9% API Design 2023 State of the API Report - Postman
7. martin fowler “Putting effort into the design of your software improves the stamina of your project, allowing you to go faster for longer”
8. 15% API First leaders 2023 State of the API Report - Postman
9. Establish a sense of urgency Enable the organisation Sustain the change 3 Ingredients How to scale APIs-as-a-product for future success ?
10. 1) Establish a sense of urgency
12. API vision
13. 1) API first We will provide common guidelines and single source of truth for APIs. For the API provider less time is spent in building and managing APIs. For API consumer the learning curve for using an API will decrease over time. AND MEASURE IF Time to first PullRequest in an API project decreases over time API users NPS > 0 WE ARE RIGHT IF TO VERIFY THAT by considering APIs as “first-class citizens.” we build consistent and predictable user experience for API users. WE BELIEVE THAT
14. 2) Consumer-centric We adopt API Design first We skill up our squads in API Design For API consumer the learning curve for using an API will decrease over time. We recover quickly from API incidents AND MEASURE IF API users NPS > +10 MTTR (API) < 2h WE ARE RIGHT IF TO VERIFY THAT by providing well designed APIs we will abstract our business logic so the changes needed in our applications will be minimal, and we will recover quickly from API incidents. WE BELIEVE THAT
15. 3) API-as-a-product We will establish the role of API product owner in squads We provide top notch APIs and high quality documentation served by an API Portal. We build APIs faster and cheaper We recover quickly from API incidents AND MEASURE IF Time to integrate < 1 day API users NPS > +20 MTTR (API) < 1h WE ARE RIGHT IF TO VERIFY THAT by offering self-service API as products, handoffs and dependencies will decrease, delivery speed will increase and API consumer engagement will improve WE BELIEVE THAT
16. 2) Enable the organisation
17. API Chapter First iteration
18. Team topologies by Manuel Pais, Matthew Skelton Second iteration
19. API Champions Third iteration
20. 3) Sustain the change
21. 21 ACCOUNT API API CONTRACT IS DOCUMENTED API IS COMPLIANT WITH ADIDAS API GUIDELINES STAKEHOLDER CONTRACT VALIDATION API TEAM HAS DEV, OPS AND QA SKILLS API AVAILABLE IN QA CLIENT APPLICATIONS INTEGRATION API IS AVAILABLE IN API PORTAL API AVAILABLE IN PRODUCTION CLIENT APPLICATIONS ARE LIVE USING THE API NON-FUNCTIONAL KPIs AVAILABLE IN API PORTAL SANDBOX ENVIRONMENT AVAILABLE TEAM COMMITS ON API SLAs TEAM COMMITS ON OPS SLAs OPENSOURCE WAY OF WORKING PERSONALIATIO N API API CONTRACT IS DOCUMENTED API IS COMPLIANT WITH ADIDAS API GUIDELINES STAKEHOLDER CONTRACT VALIDATION API TEAM HAS DEV, OPS AND QA SKILLS API AVAILABLE IN QA CLIENT APPLICATIONS INTEGRATION API IS AVAILABLE IN API PORTAL API AVAILABLE IN PRODUCTION CLIENT APPLICATIONS ARE LIVE USING THE API NON-FUNCTIONAL KPIs AVAILABLE IN API PORTAL SANDBOX ENVIRONMENT AVAILABLE TEAM COMMITS ON API SLAs TEAM COMMITS ON OPS SLAs OPENSOURCE WAY OF WORKING MEMBERSHIP API API CONTRACT IS DOCUMENTED API IS COMPLIANT WITH ADIDAS API GUIDELINES STAKEHOLDER CONTRACT VALIDATION API TEAM HAS DEV, OPS AND QA SKILLS API AVAILABLE IN QA CLIENT APPLICATIONS INTEGRATION API IS AVAILABLE IN API PORTAL API AVAILABLE IN PRODUCTION CLIENT APPLICATIONS ARE LIVE USING THE API NON-FUNCTIONAL KPIs AVAILABLE IN API PORTAL SANDBOX ENVIRONMENT AVAILABLE TEAM COMMITS ON API SLAs TEAM COMMITS ON OPS SLAs OPENSOURCE WAY OF WORKING CONVERSATIONS API API CONTRACT IS DOCUMENTED API IS COMPLIANT WITH ADIDAS API GUIDELINES STAKEHOLDER CONTRACT VALIDATION API TEAM HAS DEV, OPS AND QA SKILLS API AVAILABLE IN QA CLIENT APPLICATIONS INTEGRATION API IS AVAILABLE IN API PORTAL API AVAILABLE IN PRODUCTION CLIENT APPLICATIONS ARE LIVE USING THE API NON-FUNCTIONAL KPIs AVAILABLE IN API PORTAL SANDBOX ENVIRONMENT AVAILABLE TEAM COMMITS ON API SLAs TEAM COMMITS ON OPS SLAs OPENSOURCE WAY OF WORKING PRODUCT SERVICES API API CONTRACT IS DOCUMENTED API IS COMPLIANT WITH ADIDAS API GUIDELINES STAKEHOLDER CONTRACT VALIDATION API TEAM HAS DEV, OPS AND QA SKILLS API AVAILABLE IN QA CLIENT APPLICATIONS INTEGRATION API IS AVAILABLE IN API PORTAL API AVAILABLE IN PRODUCTION CLIENT APPLICATIONS ARE LIVE USING THE API NON-FUNCTIONAL KPIs AVAILABLE IN API PORTAL SANDBOX ENVIRONMENT AVAILABLE TEAM COMMITS ON API SLAs TEAM COMMITS ON OPS SLAs OPENSOURCE WAY OF WORKING CONTENT SERVICES API API CONTRACT IS DOCUMENTED API IS COMPLIANT WITH ADIDAS API GUIDELINES STAKEHOLDER CONTRACT VALIDATION API TEAM HAS DEV, OPS AND QA SKILLS API AVAILABLE IN QA CLIENT APPLICATIONS INTEGRATION API IS AVAILABLE IN API PORTAL API AVAILABLE IN PRODUCTION CLIENT APPLICATIONS ARE LIVE USING THE API NON-FUNCTIONAL KPIs AVAILABLE IN API PORTAL SANDBOX ENVIRONMENT AVAILABLE TEAM COMMITS ON API SLAs TEAM COMMITS ON OPS SLAs OPENSOURCE WAY OF WORKING ECOM PRODUCT API API CONTRACT IS DOCUMENTED API IS COMPLIANT WITH ADIDAS API GUIDELINES STAKEHOLDER CONTRACT VALIDATION API TEAM HAS DEV, OPS AND QA SKILLS API AVAILABLE IN QA CLIENT APPLICATIONS INTEGRATION API IS AVAILABLE IN API PORTAL API AVAILABLE IN PRODUCTION CLIENT APPLICATIONS ARE LIVE USING THE API NON-FUNCTIONAL KPIs AVAILABLE IN API PORTAL SANDBOX ENVIRONMENT AVAILABLE TEAM COMMITS ON API SLAs TEAM COMMITS ON OPS SLAs OPENSOURCE WAY OF WORKING SEARCH API API CONTRACT IS DOCUMENTED API IS COMPLIANT WITH ADIDAS API GUIDELINES STAKEHOLDER CONTRACT VALIDATION API TEAM HAS DEV, OPS AND QA SKILLS API AVAILABLE IN QA CLIENT APPLICATIONS INTEGRATION API IS AVAILABLE IN API PORTAL API AVAILABLE IN PRODUCTION CLIENT APPLICATIONS ARE LIVE USING THE API NON-FUNCTIONAL KPIs AVAILABLE IN API PORTAL SANDBOX ENVIRONMENT AVAILABLE TEAM COMMITS ON API SLAs TEAM COMMITS ON OPS SLAs OPENSOURCE WAY OF WORKING CHECKOUT API API CONTRACT IS DOCUMENTED API IS COMPLIANT WITH ADIDAS API GUIDELINES STAKEHOLDER CONTRACT VALIDATION API TEAM HAS DEV, OPS AND QA SKILLS API AVAILABLE IN QA CLIENT APPLICATIONS INTEGRATION API IS AVAILABLE IN API PORTAL API AVAILABLE IN PRODUCTION CLIENT APPLICATIONS ARE LIVE USING THE API NON-FUNCTIONAL KPIs AVAILABLE IN API PORTAL SANDBOX ENVIRONMENT AVAILABLE TEAM COMMITS ON API SLAs TEAM COMMITS ON OPS SLAs OPENSOURCE WAY OF WORKING RUN WALK CRAWL
22. Number of engineers finding APIs in less than 5 min 50% 15% Before After
23. API users Net Promoter Score (NPS) +10 -50 Before After
24. ONBOARDING
27. takeaway How to prepare API-as-a-product for future success ?
28. Questions ? Connect
29. Commoditize