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Secure, Govern and Manage APIs to fuel your AI ...

Secure, Govern and Manage APIs to fuel your AI Initiatives (MuleSoft from Salesforce)

Secure, Govern and Manage APIs to fuel your AI Initiatives (MuleSoft from Salesforce)
Vikram Kulkarni, Senior Director, Solution Engineering - MuleSoft from Salesforce

apidays Singapore 2025
Where APIs Meet AI: Building Tomorrow's Intelligent Ecosystems
Marina Bay Sands Expo & Convention Centre
April 15 & 16, 2025

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April 15, 2025
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  1. This presentation contains forward-looking statements about, among other things, trend

    analyses and future events, future financial performance, anticipated growth, industry prospects, environmental, social and governance goals, and the anticipated benefits of acquired companies. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, Salesforce’s results could differ materially from the results expressed or implied by these forward-looking statements. The risks and uncertainties referred to above include those factors discussed in Salesforce’s reports filed from time to time with the Securities and Exchange Commission, including, but not limited to: the impact of, and actions we may take in response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market volatility; our ability to maintain security levels and service performance meeting the expectations of our customers, and the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate performance degradation and security breaches; the expenses associated with our data centers and third-party infrastructure providers; our ability to secure additional data center capacity; our reliance on third-party hardware, software and platform providers; the effect of evolving domestic and foreign government regulations, including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; current and potential litigation involving us or our industry, including litigation involving acquired entities such as Tableau Software, Inc. and Slack Technologies, Inc., and the resolution or settlement thereof; regulatory developments and regulatory investigations involving us or affecting our industry; our ability to successfully introduce new services and product features, including any efforts to expand our services; the success of our strategy of acquiring or making investments in complementary businesses, joint ventures, services, technologies and intellectual property rights; our ability to complete, on a timely basis or at all, announced transactions; our ability to realize the benefits from acquisitions, strategic partnerships, joint ventures and investments, including our July 2021 acquisition of Slack Technologies, Inc., and successfully integrate acquired businesses and technologies; our ability to compete in the markets in which we participate; the success of our business strategy and our plan to build our business, including our strategy to be a leading provider of enterprise cloud computing applications and platforms; our ability to execute our business plans; our ability to continue to grow unearned revenue and remaining performance obligation; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; our ability to limit customer attrition and costs related to those efforts; the success of our international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions; our ability to preserve our workplace culture, including as a result of our decisions regarding our current and future office environments or work-from-home policies; our dependency on the development and maintenance of the infrastructure of the Internet; our real estate and office facilities strategy and related costs and uncertainties; fluctuations in, and our ability to predict, our operating results and cash flows; the variability in our results arising from the accounting for term license revenue products; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that may affect the publicly traded companies within our strategic investment portfolio; our ability to protect our intellectual property rights; our ability to develop our brands; the impact of foreign currency exchange rate and interest rate fluctuations on our results; the valuation of our deferred tax assets and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual property, including the tax rate, the timing of the transfer and the value of such transferred intellectual property; uncertainties regarding the effect of general economic and market conditions; the impact of geopolitical events; uncertainties regarding the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; our ability to comply with our debt covenants and lease obligations; and the impact of climate change, natural disasters and actual or threatened public health emergencies, including the ongoing COVID-19 pandemic. Forward Looking Statements
  2. Into a new world of possibilities • “AI is the

    new electricity.” – Andrew Ng, • AI is becoming an infrastructure layer and • IT as we know it is being reshaped and redefined • Early Days — this is the time to influence, shape, and build responsibly • Engineering, security, and intent will determine how AI scales • It’s not just about using AI — it’s about defining how it works
  3. API Sprawl hinders AI adoption 94% Of major companies implemented

    an AI POC 5% went into prod AI adoption Your Company 30% of the increase in demand for APIs will come from AI and tools using large language models (LLMs) by 2026 Source: Gartner (2024)
  4. Your Company Challenges Lack of visibility leads to free-for–all approach

    1 Undefined Guardrails no best practices and governance standards 2 Unsecured APIs leads to security vulnerabilities 3 API Sprawl hinders AI adoption AI adoption Lack of Engagement difficult to curate different APIs for AI experiences 4 30% of the increase in demand for APIs will come from AI and tools using large language models (LLMs) by 2026 Source: Gartner (2024)
  5. Process Automation Process Workflow Data Automation Script Supervised AI/ML Generative

    AI Training Dataset Prediction, Classification Evolution of Automation Agentic AI ML Model Prompt Generate Text, Images LLM Goal Plan Act Reflect Reflect Data Integration
  6. MuleSo API Management Protect APIs running anywhere To enable developers

    to build connected and responsive experiences leveraging modern architectures Discover & Govern entire API program Allow architects to discover and govern any API to gain consistent security and quality Create vibrant API ecosystems To let API product managers create new revenue streams and business models
  7. Data Center Kubernetes Containers Cloud Provider Cloud Provider Cloud Provider

    CloudHub Runtime Fabric Service A Flex Gateway Service B Gateway Service C Gateway Manage & Secure Any API Distributed management, with centralized control Anypoint API Manager CENTRAL CONTROL PANE Mule Gateway • Embedded API Gateway • Protect any API built on Mule runtime Anypoint API Manager • Manage any API across distributed gateways with UI or CI/CD pipeline Flex Gateway Flex Gateway Mule Gateway Flex Gateway Managed Flex Gateway CloudHub Service Y Gateway Flex Gateway Anypoint Flex Gateway • Distributed & ultrafast gateway • Deploy to virtually any on-premise or cloud infrastructure of your choice Anypoint Managed Flex Gateway • Fully managed automated gateway for any API • Autoscale / high availability NEW
  8. LLM API Anypoint Flex Gateway End User Service API Sales

    API Client ID Enforcement Rate Limit Prompt Decorator Basic Token Rate Limiting Prompt Template Prompt Guard Out of the Box Policies Custom Policies* Prompt In Prompt In Response Response Manage and Control LLM APIs * Custom Policies created using Policy Dev Kit (PDK) Basic Auth AWS Lambda Outbound OAuth Circuit Breaker Outbound Policies NEW
  9. MuleSo API Management Protect APIs running anywhere To enable developers

    to build connected and responsive experiences leveraging modern architectures Discover & Govern entire API program Allow architects to discover and govern any API to gain consistent security and quality Create vibrant API ecosystems To let API product managers create new revenue streams and business models
  10. MuleSo API Management Protect APIs running anywhere To enable developers

    to build connected and responsive experiences leveraging modern architectures Discover & Govern entire API program Allow architects to discover and govern any API to gain consistent security and quality Create vibrant API ecosystems To let API product managers create new revenue streams and business models MuleSo API Management
  11. The API Gateway - Your Agentic AI Shield! Ensure consistent

    API quality and security Control and secure access to any API Engage and create API Ecosystems Discover, Build and Catalog all APIs
  12. Today at Apidays Singapore 2025 Join us at 1.50pm for

    our workshop - The Future of AI Autonomy: How APIs Enable Agentic AI Ecosystems Continue your MuleSo Journey Visit our booth (near the registration counter) to test your MuleSoft knowledge and ask questions to our experts What did you think about the talk? Let us know how we did in this short survey See you at Stage 4 Head to the booth Take the survey