Design in an Age of Inclusivity

At a closer look, the "design for the user and all else will follow" ideology breaks down. This topic aims to identify problems that real users face, from tech unfamiliarity and data connectivity, to colorblindness and physical limitations, and much more.

Transcript

1. D E S I G N I N A N A G E O F I N C L U S I V I T Y @malkani_faiz
2. H I , I ‘ M F A I Z Google Expert for Design, Head of Design at FAQ Inc, aaaaaand a student
3. D I V E R S I T Y It’s become one of our favorite topics in the past couple of years
4. E X P A N D I N G It has to be more than just our teams. Our products have to address our diverse user set
5. C U R R E N T S T A T E When we design products, we exclude users (personas) with a range of abilities and contexts in our design process.
10. S H O W A N D T E L L T I M E
11. S H O W A N D T E L L T I M E Olives? Jalapenos? Gooseberries?
12. S O M E U X Designing experiences that only work for some people is Some UX, or SUX for short
13. I N C L U S I V E D E S I G N A design methodology that enables and draws on the full range of human diversity.
14. W H A T I T I S , A N D W H A T I T I S N ‘ T
15. I S I T J U S T A 1 1 Y ? Inclusive design describes a design activity; a way of designing things
16. P E O P L E F I R S T When you start with a technology, it becomes a feature list. When you start with a person, you come to surprises
17. B U T M Y A P P I S L I V E Sidewalks got drops in them AFTER being built - an inclusive solution in an already built environment
18. I D O N ‘ T D O C U R B S Well, it’s possible even in software solutions. Medium designs for poor networks in a simple but profound way
19. C O N C E P T I D E A # 1 Users not familiar with newer patterns? Help them if they seem lost for a few seconds
20. P R I N C I P L E S O F I N C L U S I V E D E S I G N
21. R E C O G N I Z E E X C L U S I O N Exclusion happens when we solve problems using our own biases
22. L E AR N F R O M D I V E R S I T Y Human beings are the real experts in adapting to diversity
23. S O L V E O N C E & E X T E N D By focusing on what’s universally important to all humans
24. B E N E F I T S, Y O U A S K ? Increased access Reduced friction More emotional context, and A more accepting world
25. I T ‘ S D A N G E R O U S T O G O A L O N E , T A K E T H I S !
26. A F E W T I P S Things to keep in mind while building products for inclusivity
27. I N V O L V E C O D E E A R L Y If you’re not working with code, you’re not working on the interface. Maintain inclusive code modules you can then reuse
28. R E S P E C T P A T T E R N S Your content should be fresh, inventive and radical, your interface shouldn’t
29. D O N ‘ T B E E X A C T If something in your product relies on specific sizes, coordinates, or similar figures, that needs to change
30. E N F O R C E S I M P L I C I T Y Make less decisions in the interface so your users can make more decisions for it
31. T H A N K Y O U @malkani_faiz