Practical ways to increase operability within Continuous Delivery - Matthew Skelton - CLL19

Continuous Delivery practices and a focus on software operability are central to high-performing organisations. What techniques and practices are effective for an increased focus on operability in a Continuous Delivery context?

Over the past few years I have helped many organisations to increase the focus on software operability as part of a move to Continuous Delivery. I will share my experience and techniques for improving operability, including:

- How and why to test logging in a deployment pipeline
- The UX of the Production Support team
- The discussion template at OperabilityQuestions.com
- Run Book dialogue sheets
- Tracking time and effort on operational features

From a talk at Continuous Lifecycle London 2019 #CLL19

Transcript