心理的安全性について本気出して考えてみたら普段やってるチーミングの話だった #DevLOVE

2017年7月21日（金）DevLOVE関西「心理的安全性」のことに思いを馳せてみるにて。

Transcript

1. !5",",*/( ৺ཧత҆શੑʹ͍ͭͯ
   ຊؾग़ͯ͠ߟ͑ͯΈͨΒ
   ීஈ΍ͬͯΔνʔϛϯάͷ࿩ͩͬͨ 2017/07/21 DevLOVEؔ੢ɿʮ৺ཧత҆શੑʯͷ͜ͱʹࢥ͍Λ஘ͤͯΈΔ Takao Oyobe (@TAKAKING22) Rakuten, Inc.
2. !5",",*/( ஫ҙࣄ߲ 0
   , ࣸਅࡱӨ0,Ͱ͢
   γϟολʔԻʹ͝஫ҙΛ
   εϥΠυ͸ެ։ࡁͰ͢ ձࣾશମͷ࿩͸͠·ͤΜ
   ࢲୡͷ࿩Ͱ͢ʢυϯʣ ڭՊॻͷ࿩͸͠·ͤΜ
   ࢲୡͷ࿩Ͱ͢ʢυϯʣ ৺ཧత҆શ͸
   ۜͷ஄ؙͰ͸͋Γ·ͤΜ ແԻΧϝϥΞϓϦ͕͋Δͦ͏Ͱ͢
3. !5",",*/( ৺ཧత҆શੑ
4. !5",",*/( ৺ཧత҆શੑͱ͸ ✓ 1TZDIPMPHJDBM
   4BGFUZΛ࿨༁ͨ͠৺ཧֶ༻ޠ
   ✓ ҰਓͻͱΓ͕ؾ݉Ͷͳ͘ൃݴͰ͖ͯɺ
 ຊདྷͷࣗ෼Λ҆৺ͯ͠͞Β͚ग़ͤΔঢ়ଶ΍งғؾ
   ✓ ৺ཧతͳෆ͕҆ͳ͍ঢ়ଶ
5. !5",",*/( ৺ཧత҆શੑͱ͸ ✓ ೥ʹެද͞Εͨ(PPHMF͕औΓ૊ΜͰ͖ͨ
 ࿑ಇվֵϓϩδΣΫτͷதͰ঺հ͞Εͯ࿩୊ʹ
   ✓ ੒ޭ͍ͯ͠ΔνʔϜʹ͸ڞ௨ͯ͠ʮ৺ཧత҆શੑʯ
 ͕උΘ͍ͬͯͨ ʲࢀߟʳ8IBU
   (PPHMF
   -FBSOFE
   'SPN
   *UT
   2VFTU
   UP
   #VJME
   UIF
   1FSGFDU
   5FBN
   FO ‣ ࿨༁هࣄ͸ͪ͜Β
6. !5",",*/( IUUQNPEFSOBHJMFPSH
   CZ
   +PTIVB
   ,FSJFWTLZ ✓ ϞμϯΞδϟΠϧͷҰཁૉ
   ✓ "HJMF
   Ͱ঺հ
   ✓ "HJMF
   +BQBO
   ͷجௐߨԋ
   ✓ "O[FOFFSJOH
 ʢ҆શʴΤϯδχΞϦϯάʣ
7. !5",",*/(
8. !5",",*/( ;ΜΘΓͨ͠࿩ʹͳΓͦ͏Ͱ͋Μ·Γಘҙ͡Όͳ͍ͳʔ վΊͯߟ͑ͯΈΔͱʜ
   ʮ৺ཧత҆શੑʯͬͯݴ༿͸ͳΜͱͳ͘஌ͬͯͯ΋
   ͲΜͳ΋ͷͳͷ͔Α͘Θ͔͍ͬͯͳ͍ͳ ΋΍ ΋΍ ΋΍ ΋΍
9. !5",",*/(
10. !5",",*/(
11. !5",",*/( ʮ৺ཧత҆શੑʯʹ͍ͭͯɺ
    ͍Ζ͍ΖֶΜͰ
    ͍Ζ͍Ζߟ͑ͯ
    ࢥ͍Λ஘ͤͯΈͨ
12. !5",",*/( IUUQTTQFBLFSEFDLDPNUBLBLJOH
    IUUQTXXXTMJEFTIBSFOFU5BLBP0ZPCFQSFTFOUBUJPOT
13. !5",",*/( IUUQTTQFBLFSEFDLDPNUBLBLJOH
    IUUQTXXXTMJEFTIBSFOFU5BLBP0ZPCFQSFTFOUBUJPOT ʮ৺ཧత҆શੑʯʹ͍ͭͯɺ
    ͍Ζ͍ΖֶΜͰ
    ͍Ζ͍Ζߟ͑ͯ
    ࢥ͍Λ஘ͤͯΈͨΒ
    ීஈ΍ͬͯΔνʔϛϯάͷ࿩ͩͬͨ
14. !5",",*/( νʔϛϯά l
    νʔϛϯά͸ɺڠಇ͢Δͱ͍͏ʮ׆ಈʯ
    
    
    Λද͢଄ޠz
    lνʔϜʹର͢Δैདྷͷߟ͑ํͱ͸ҧ͍ɺ
    
    
    νʔϛϯά͸੩తͳू·ΓͰ͸ͳ͘ɺ
    
    
    ׆ಈతͳϓϩηεz νʔϜ͕ػೳ͢Δͱ͸Ͳ͏͍͏͜ͱ͔ʗΤΠϛʔɾ$ɾΤυϞϯυιϯஶ
    ʢӳ࣏ग़൛ʣ
    
15. !5",",*/( !5",",*/( ٴ෦
    ܟ༤ ָఱגࣜձࣾ
    ΞϓϦέʔγϣϯΤϯδχΞ
    Ұൠࣾஂ๏ਓΞδϟΠϧνʔϜΛࢧ͑ΔձΛࢧ͑Δձ
    ۭલઈޙͷΞδϟΠϧϞϯελʔ
    ௒ઈౖ౭ͷے೑୲౰
    ਪ͠ϝϯɿࢁຊ
    ࠼
16. !5",",*/( ϓϩμΫτ։ൃͷݱ৔ʹ͓͍ͯɺ
    ͲΜͳෆ͕҆ੜ·ΕͯɺͦΕΛͲ͏ղܾͨ͠ͷ͔ɻ
    ͜Ε·Ͱͷνʔϛϯάࣄྫʹ͍ͭͯ;Γ͔͑Γͳ͕Β
    ࢲ͕ߟ͑ΔlνʔϜͱ৺ཧత҆શੑͷؔ܎z
    ʹ͍͓ͭͯ࿩͠·͢ɻ ࠓ೔ͷ͓࿩
17. !5",",*/( େࡕͰ΢έΔ ࠓ೔ͷΰʔϧ ✓ νʔϜͱ৺ཧత҆શੑʹ͍ͭͯߟ͑ͯΈΑ͔ͬͳ
    ✓ 0ZPCFͱ΋ͬͱ࿩ͯ͠Έ͍ͨͳʔ ͱࢥͬͯ΋Β͏
18. !5",",*/( 
    νʔϛϯάࣄྫ
19. !5",",*/( ʁ νʔϜ νʔϜ͕໨ࢦ͢ΰʔϧ
20. !5",",*/( ྑ͍΋ͷΛ
    ྑ͍ͭ͘ΓํͰ
    ࡞Γଓ͚Δ νʔϜ νʔϜ͕໨ࢦ͢ΰʔϧ ͜͜͸֤ࣗͰ
    ౰ͯ͸ΊͯԼ͍͞
21. !5",",*/( ݸਓ͕ಇ͘Ϟνϕʔγϣϯ ݸਓ ͓ۚΛՔ͍͗ͨ ಛʹ͋Γ·ͤΜɻ ٕज़ྗΛ͚͍ͭͨ ϢʔβʔʹتΜͰ΄͍͠
22. !5",",*/( Ϟνϕʔγϣϯ O ݸਓ νʔϜ ໨ࢦ͢ΰʔϧ  Ϊϟοϓ ͜Εͬͯϗϯτʂʁ
23. !5",",*/( PO "DUJPO ৽͘͠νʔϜ͕Ͱ͖ͨ࣌ɾ৽͍͠νʔϜʹ+PJOͨ࣌͠ɺ
    ֤νʔϜϝϯόʔͱPOͰ࿩Λௌ͍ͯΈΔ ✓ ϝϯόʔͷ࿩Λௌͨ͘Ίͷ࣌ؒ
    ✓ ʮͲΜͳ͜ͱΛ΍Γ͍͔ͨʯ
    ✓ ʮࠓͷνʔϜʹ͍ͭͯͲ͏ࢥ͏͔ʯ
    ✓ ʮࠓͷνʔϜͰ͚ͭͩࣗ༝ʹม͑ΒΕΔͱͨ͠Βʁʯ
24. !5",",*/( νʔϜʹ͍ͭͯߟ͑Δ৔͕ͳ͍ %JTDPWFSZ ✓ ͜Ε·ͰνʔϜͷ͜ͱΛߟ͑Δػձ͕ͳ͔ͬͨ
    ✓ ୭͔ʢ্࢘ʁϦʔμʔʁʣ͕ߟ͑Δ΋ͷ
    ✓ ਖ਼ࣾһɾ೿ݣͳͲޏ༻ܗଶͷҧ͍ʹΑΔԕྀ
25. !5",",*/( νʔϜͷ͜ͱΛߟ͑ͨ͜ͱ͕ͳ͔ͬͨ ஌Βͳ͍ʹෆ͔҆ͩΒڑ཭Λอͬͯ͠·͏
26. !5",",*/( νʔϜ ݸਓ ݸਓͱνʔϜͷڑ཭͕ԕ͍
27. !5",",*/( l௜໧͸νʔϛϯάͷअຐz νʔϜ͕ػೳ͢Δͱ͸Ͳ͏͍͏͜ͱ͔ʗΤΠϛʔɾ$ɾΤυϞϯυιϯஶ
    ʢӳ࣏ग़൛ʣ
    
28. !5",",*/( 1IPUP
    CZ
    'VOL
    %PPCZ
    IUUQTHPPHM4X8,U) Ұॹʹ࢓ࣄΛ͍ͯ͠Δ͚ͩͰ
    ·ͩνʔϜͰ͸ͳ͍
29. !5",",*/( ;Γ͔͑Γ "DUJPO ࢓ࣄͷखΛࢭΊͯɺࣗ෼ୡͷ࢓ࣄ΍νʔϜʹ͍ͭͯߟ͑Δ࣌ؒΛ
    ఆظతʹͱΔ ✓ νʔϜʹ͍ͭͯߟ͑ΔͨΊͷ࣌ؒ
    ✓ ࣗ෼ୡͷ࢓ࣄΛ;Γ͔͑Δ
    ✓ ۈ຿ܗଶɾ໾৬ؔ܎ͳ͘ϑϥοτʹ
 શһ͕࿩͢
30. !5",",*/( νʔϜΠϯηϓγϣϯσοΩ "DUJPO ࢓ࣄͷखΛࢭΊͯɺࣗ෼ୡͷνʔϜͷະདྷʹ͍ͭͯߟ͑ͯ߹ҙ͢Δ ✓ νʔϜͷະདྷΛߟ͑ΔͨΊͷ࣌ؒ
    ✓ νʔϜͷ໨ࢦ͢ํ޲ΛܾΊͯɺ
 ϕΫτϧΛͭ͘Δ
    ✓ νʔϜશһͰ߹ҙ͢Δ ʲࢀߟʳ5FBN
    3FGBDUPSJOH
    ڧ͍νʔϜΛͭ͘Δٕज़
31. !5",",*/( ݸਓ νʔϜ ݸਓͱݸਓɾݸਓͱνʔϜ
    ͕
    ରཱ͢Δߏਤʹ͢ΔͷͰ͸ͳ͘
32. !5",",*/( ݸਓ ݸਓ ݸਓ νʔϜ ࢲͨͪ νʔϜ
    WT
    ໰୊ͷߏਤʹ͢Δ ໰
    ୊
33. !5",",*/( lݴ͑ΔԽz
34. !5",",*/( ݴ͑ΔԽ ✓ νʔϜʹڥΛͭ͘Βͳ͍
    ✓ ϑϥοτͳίϛϡχέʔγϣϯ
    ✓ ໰୊ͳͲωΨςΟϒʹࢥ͑Δ͜ͱ΋཰௚ʹ࿩ͤΔ
    ✓ ٞ࿦͕Ͱ͖Δؔ܎
35. !5",",*/( νʔϜͷ͜ͱΛߟ͑ͯΔͷ͕
    ͋ͳ͚ͨͩʹͳ͍ͬͯ·ͤΜ͔ʁ ;Γ͔͑ΓΛ΍ͬͯΔ͚Ͳ͏·͍͔͘ͳ͍
36. !5",",*/( νʔϜϝτϦΫεͷͭ ୭͕ͲΕ͘Β͍ൃݴ͍ͯ͠Δ͔
37. !5",",*/( ࣦഊ͢Δͷ͕ා͍ ࣦഊͨ͘͠ͳ͍ɾ੹ΊΒΕͨ͘ͳ͍͔Β௅ઓ͠ͳ͍
38. !5",",*/( ࣦഊʹ͍ͭͯ࿩͢ "DUJPO νʔϜͰʮνʔϜʹͱͬͯͷࣦഊʯʹ͍ͭͯ࿩͢ ✓ νʔϜʹͱͬͯͷࣦഊͱ͸ͳΜͩΖ͏͔
    ✓ ݸਓ͕ߟ͍͑ͯΔࣦഊ͸ຊ౰ʹࣦഊͳͷ͔
    ✓ શһͰߟ͑ͯ߹ҙ͢Δ
39. !5",",*/( ҙ֎ͱࣦഊͬͯগͳ͍ʂʁ %JTDPWFSZ ✓ ҙ֎ͱࣦഊͩͱࢥ͍ͬͯΔ͜ͱ͸ࣦഊͰ͸ͳ͍
    ✓ ͦ΋ͦ΋༧ଌෆೳͳ͜ͱΛ࢓ࣄʹ͍ͯ͠ΔͷͰɺ
 ʮ݁Ռ͕ग़ͳ͍ʹࣦഊʯͰ͸ͳ͍͜ͱ͕ଟ͍
    ✓ ࣦഊΛ໌֬ʹ͢Δ͜ͱͰෆ͕҆গͳ͘ͳΔ
40. !5",",*/( ʮࣦഊʯͰ͸ͳ͘ʮֶͼʯ΁
41. !5",",*/( ϫʔσΟϯά "DUJPO ✓ ʮࢲʯ˰ʮࢲͨͪʯ
    ✓ ʮࣦഊʯ˰ʮֶͼʯ
    ✓ ϙδςΟϒͳݴ༿Λ࢖͏Α͏ʹ͢Δ
42. !5",",*/( Ϟνϕʔγϣϯ ݸਓ νʔϜ ໨ࢦ͢ΰʔϧ Ϊϟοϓ
43. !5",",*/( ͏·͍͘͘·Ͱʹ͸͕͔͔࣌ؒΔͷͰ
    ܁Γฦ͔͢͠ͳ͍
44. !5",",*/( PO "DUJPO ఆظతʹରͰϝϯόʔͷ࿩Λฉ࣌ؒ͘Λͭ͘Δ ✓ ϝϯόʔͷͨΊͷ࣌ؒ
    ✓ POͷํ͕࿩͠΍͍͢τϐοΫ΋͋Δ ʲࢀߟʳϠϑʔͷPOʗຊؒߒี
    ஶ
    ʢμΠϠϞϯυࣾʣ
45. !5",",*/( υϥοΨʔ෩;Γ͔͑Γ "DUJPO νʔϜͱݸਓʹର͢Δظ଴Λݟ͑ΔԽ͢Δ
46. !5",",*/( υϥοΨʔ෩;Γ͔͑Γ "DUJPO νʔϜͱݸਓʹର͢Δظ଴Λݟ͑ΔԽ͢Δ ✓ ࢓ࣄͷઅ໨΍ظ຤ͳͲʹ࣮ࢪ͢Δ
    ✓ ֤ݸਓ͕ߟ͑ΔࠓճνʔϜ͕Ͱ͖ͨ͜ͱͱ
 ࣍ʹνʔϜͰͰ͖ΔΑ͏ʹ͍ͨ͜͠ͱΛ͢Γ߹ΘͤΔ
    ✓ ࣗ෼ࣗ਎͕ߩݙͰ͖ͨɾ࣍ʹߩݙ͍ͨ͠ͱࢥ͏͜ͱͱ
 ϝϯόʔ͔ΒͷධՁɾظ଴஋Λ͢Γ߹ΘͤΔ
47. !5",",*/( ͓ۚΛՔ͍͗ͨ ಛʹ͋Γ·ͤΜɻ ٕज़ྗΛ͚͍ͭͨ ϢʔβʔʹتΜͰ΄͍͠ ݸਓͷϞνϕʔγϣϯͱνʔϜͷΰʔϧΛ
    ͭͳ͛ͯ͋͛ΔΠϝʔδ ྑ͍΋ͷΛ
    ྑ͍ͭ͘ΓํͰ
    ࡞Γଓ͚Δ ޮ཰తʹ࢓ࣄऴΘΒͤͯ
    ૣ͘ؼΕΔΑ͏ʹ͠Α͏ ϢʔβʔʹՁ஋Λఏڙͯ͠
    ϑΟʔυόοΫ΋Β͓͏ ྑ͍΋ͷͭ͘ΔͨΊʹ
    ͨ͘͞ΜҾ͖ग़͠Λ૿΍ͦ͏ ྑ͍΋ͷΛͭͬͯ͘
    νʔϜɾݸਓͷՁ஋΋্͛Α͏
48. !5",",*/( Ұॹʹಇ͘͜ͱ͕Ͱ͖ͳ͍ਓ͸
    ͍Δ͔΋͠Εͳ͍
49. !5",",*/( Ͱ΋ͦͷ൑அ͸ૣ͘ͳ͍ͩΖ͏͔
50. !5",",*/( γεςϜࢥߟͰߟ͑ΒΕΔͱ͍͍ΑͶ IUUQTXXXTMJEFTIBSFOFUTFDSFU.D,&4RXM%E[ZW ͏·͍͔͘ͳ͍ͱ͖͸ɺ
    ਓͰ͸ͳ͘࢓૊ΈΛٙ͏
51. !5",",*/( 
    νʔϜͷ֎ ʢͪΐͬͱ͚ͩʣ
52. !5",",*/( νʔϜͷ֎͔Β΋
    Ԡԉͯ͘͠ΕΔͱخ͍͠ΑͶ
53. !5",",*/( ্࢘ νʔϜ νʔϜͱ্࢘
54. !5",",*/( Θ͔Βͳ͍ɺ஥ؒʹೖΕͳ͍ ෆ͔҆ͩΒ൱ఆతͳ͜ͱΛݴ͍ͨ͘ͳͬͯ͠·͏
55. !5",",*/( ׶͑ͯ૬ஊ͢Δ "DUJPO ใࠂͰ͸ͳ͘׶͑ͯ૬ஊܗࣜͰ্࢘ͱίϛϡχέʔγϣϯ͢Δ ✓ lใࠂzͰ͸ͳ͘׶͑ͯl૬ஊzΛ͢Δ
    ✓ ʮ͜͏͠Α͏ͱࢥͬͯΔΜͰ͚͢ͲͲ͏ࢥ͍·͔͢ʁʯ
    ✓ ࣄޙͰͷίϛϡχέʔγϣϯʢใࠂʣΑΓ΋ɺ
 ҰॹʹਐΊ͍ͯΔײ֮Λ࣋ͬͯ΋Β͑Δ
56. !5",",*/( ্࢘΋ऐ͍͠ΜͩΑ %JTDPWFSZ ✓ ݱ৔ʹ͍ͨࠒΑΓݽಠΛײ͍ͯ͡Δ͜ͱ͕ଟ͍
    ✓ ্࢘ʹ΋্͕͍࢘ͯಉ͡Α͏ʹ೰ΜͰ͍Δ
    ✓ ໨ࢦͯ͠Δΰʔϧ͸ಉ͡ϋζ
57. !5",",*/( ্Լؔ܎Ͱ͸ͳ͘ର౳ʹ෇͖߹͏ ଶ౓Ͱ͸ͳͯ͘ࢹ࠲
58. !5",",*/( Ԡԉͨ͘͠ͳΔνʔϜʹͳΔ 1IPUP
    CZ
    WLBOBZB
    IUUQTHPPHM.N(UY
59. !5",",*/( ૊৫ νʔϜ νʔϜͱ૊৫
60. !5",",*/( ະདྷձٞ "DUJPO ૊৫Ϩϕϧͷ;Γ͔͑Γɺ૊৫ͷະདྷΛߟ͑Δ৔ ✓ ૊৫ͷ͜ͱΛߟ͑ΔͨΊ͚ͩͷ࣌ؒ
    ✓ ໾৬ؔ܎ͳ͘ϑϥοτʹ
    ✓ શһ͕ࣗ෼Ͱߟ͑ͯ࿩͢
    ✓ શһͰ߹ҙ͢Δ ʲࢀߟʳγϯɾະདྷձٞ
    εΫϥϜΛࢧ͑Δ૊৫ͮ͘Γ
61. !5",",*/( ࣗ෼ୡͷ૊৫ͷ͜ͱΛҰॹʹߟ͑Δ
62. !5",",*/( ֶश͢Δ૊৫΁ ֶश͢Δ૊৫ʗϐʔλʔɾ.ɽηϯή
    ஶ
    ʢӳ࣏ग़൛ʣ
    ʮֶश͢Δ૊৫ʯೖ໳ʗখాཧҰ࿠
    ஶ
    ʢӳ࣏ग़൛ʣ
    
63. !5",",*/( 
    νʔϜͱ৺ཧత҆શੑͷؔ܎
64. !5",",*/( ͋Εʁ৺ཧత҆શੑͷ࿩͸ʁ
65. !5",",*/( νʔϜͱ৺ཧత҆શੑͷؔ܎ ޿ٛͷνʔϜ νʔϜ ✓ ΞαΠϯ͞ΕΔ
    ✓ νʔϜʹਓͷू߹
    ✓ ड͚਎ͳ࢟੎
    lूΊΒΕ͍ͯΔz
66. !5",",*/( ϫʔΫ͢ΔνʔϜ ৔ ✓ νʔϜʹߩݙ͢Δ
    ✓ νʔϜʹ৔
    ✓ ೳಈతͳ࢟੎
    lू·ͬͯ͘Δz νʔϜͱ৺ཧత҆શੑͷؔ܎
67. !5",",*/( ϫʔΫ͢ΔνʔϜ ৔ ✓ νʔϜʹߩݙ͢Δ
    ✓ νʔϜʹ৔
    ✓ ೳಈతͳ࢟੎
    lू·ͬͯ͘Δz νʔϜͱ৺ཧత҆શੑͷؔ܎ ৺ཧతʹ҆શ͔ͩΒ
    ਓ͕ू·ͬͯ͘Δ
68. !5",",*/( νʔϛϯάΛ્֐͢ΔཁҼʹෆ҆ ΍Βͳ͍ཧ༝ΛऔΓআ͘
69. !5",",*/( νʔϛϯάΛ͍ͯ͠Ε͹
    ࣗવͱ৺ཧత҆શੑ͕ඞཁʹͳΔ
70. !5",",*/( ຊ࣭͕ઌ
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71. !5",",*/( Ϟϒϓϩάϥϛϯά
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