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「場」における心理的安全性 / psychological safety at a scene
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Doyao Takuro
March 21, 2017
Technology
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2.1k
「場」における心理的安全性 / psychological safety at a scene
Doyao Takuro
March 21, 2017
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Transcript
ʮʯʹ͓͚Δ ৺ཧత҆શੑ υϠΦ λΫϩ
υϠΦ λΫϩʢඌ ※ຊ໊ʣ • ΩϟϦΞͷதͰϓϩάϥϚʔ͔Β δϣϒνΣϯδͯ͠ɺ࠷ۙॳΊͯϚ ωδϝϯτΛ࢝Ίͨɻ • খ͍͞νʔϜͳͷͰ࠾༻͔Βγες
Ϝӡ༻·ͰɺͳΜͰ • ίϯϏχґଘ • 11৯ʢͷΈʣ͍݈ͨͬͯ߁ • 2ࣇͷ • Scala, Rails, AWS
ҎલผͷΠϕϯτʹͯ… (ࢀর: https://www.wantedly.com/companies/connectom/post_articles/50300 )
ڭ͑ํϔλͱ͍͏λΠτϧͰɺ ʮΦʔμʔͬ͘͟Γͳͷʹɺਖ਼ղͷϚτ͕Ίͬ ͪΌখ͍͞ʯ ʹ͍ͭͯ͠·ͨ͠ɻ
ͲΜͳ༰͔ͩͬͨͱ͍͏ͱɺ ϦʔμʔϚωʔδϟʔ͔Βͷϝϯόʔʹର͢ Δئ͍ɺʮཱࣗࣗ͠ൃతʹಈ͍ͯ͘ΕΔ͜ͱʯ ͱ͍͏ͷ͕େલఏ͋Γʢ※ࢲݟͰ͢ʣɺ Φʔμʔ͕ߥ͍͜ͱ͕ํ͕ͳ͍͜ͱͩͱ͢Δ ͱʢৄࡉͳࢦࣔॻΛॻ͙͘Β͍Ͱ͋ΕɺͦͷͰ࡞ۀͯ͠͠·ͬ ͨ΄͏͕ૣ͍͜ͱ͋Δ͠ɺࢦࣔॻ͕ؒҧ͍ͬͯͨͱ͖ʹԿੜ· Εͳ͍Մೳੑʣɺ൴ΒͷΞτϓοτΛͲͷΑ͏ͳ ʮදݱʯͰධՁ͠ɺ৺ཧత҆શΛߏங͍ͯ͘͠ ͔ɺͱ͍͏͜ͱΛ͠·ͨ͠ɻ
ࠓճɺʮ৺ཧత҆શੑʯ ʹ͍ͭͯਂ۷Γ
৺ཧత҆શੑ • ͋Δಛఆͷʮʯʹ͓͍ͯɺ͕ࣗࢥͬͨ͜ͱΛɺʮʢ൷ ͳͲʹʣڪාΛ๊͘ʯ͜ͱͳ͘ɺ͞Β͚ग़ͤΔͱ͍͏ ৺ཧঢ়ଶɻ • ͜͏͍ͬͨ҆શੑ͕ແ͍ঢ়ଶͰͷྑ͘ͳ͍͜ͱɺʮ͜ ͏ͬͯΈΑ͏ʯʮ͜͏ͬͯΈͨΒ͍͍Μ͡Όͳ͍͔ʯ ͳͲͷࣗ༝ͳൃ͕ੜ·Εʹ͍͘ঢ়ଶͰ͢ɻ •
ࣦഊʹର͢ΔڪΕ͋ΔͷͰɺࣗൃతͳߦಈੜ·Εͳ ͘ͳΓ·͢ɻ
ʮʯ...ʁ ࠷ۙ·Ͱ֮ࣗతͰ͋Γ·ͤΜͰ͕ͨ͠ɺ ৺ཧత҆શͱʮݸਓʯʹର๊ͯ͘͠ͷͱࢥͬ ͍ͯͨͷͰ͕͢ɺ ࢀՃऀશһ͕ἧͬͨʮʯͱ͍͏ͷʹରͯ͠ ײ͡Δͷͩͱɺ͋ΒͨΊͯೝࣝ͢Δ͖͔͚ͬ ͕͋Γ·ͨ͠ɻ
͋ΔʮʯͰͷྫ1 ͜Μͳ͜ͱ͋Γ·ͤΜ͔ʁ ͕ࣗͳΜͰ͢A͞Μͱɺ ͕ࣗ·͋·͋ձ͢ΔB͞Μͷ ؚࣗΊ3ਓ͕ಉ͡ʹ͍ͨͱ͖ʹɺ Կނ͔ࣗͷޱ͕গͳ͘ͳΔɻɻɻ
͋ΔʮʯͰͷྫ1 ͕ࣗͳΜͰ͢A͞Μͱɺ ͕ࣗ·͋·͋ձ͢ΔB͞Μͷ ؚࣗΊ3ਓ͕ಉ͡ʹ͍ͨͱ͖ʹɺ Կނ͔ࣗͷޱ͕গͳ͘ͳΔɻɻɻ ͋Δʮʯ ʢB͞Μʣ ʢA͞Μʣ ʢࣗʣ Α
͘ ͢ ·͋·͋͢ ̋☓˚…! ̋☓˚…! ……
͋ΔʮʯͰͷྫ2 ͜Μͳ͜ͱ͋Γ·ͤΜ͔ʁ ͕ࣗͳΜͰ͢C͞Μͱɺ ͕ࣗͳΜͰ͢D͞Μͷ ؚࣗΊ3ਓ͕ಉ͡ʹ͍ͨͱ͖ʹɺ C͞Μ or D͞Μͷޱ͕গͳ͘ͳΔɻɻɻ
͋ΔʮʯͰͷྫ2 ͕ࣗͳΜͰ͢C͞Μͱɺ ͕ࣗͳΜͰ͢D͞Μͷ ؚࣗΊ3ਓ͕ಉ͡ʹ͍ͨͱ͖ʹɺ C͞Μ or D͞Μͷޱ͕গͳ͘ͳΔɻɻɻ ͋Δʮʯ ʢࣗʣ ʢC͞Μʣ
Α ͘ ͢ ʢD͞Μʣ Α͘͢ ̋☓˚…! …… ……
ͳͥɺޱ͕ݮΔͷ͔
ͳͥɺޱ͕ݮΔͷ͔ ͬ͘͟Γ͍͏ͱʮ൷ʹର͢Δڪාʯ͕͋Δɻ ͭ·ΓͲͷΑ͏ͳԠ͕ฦͬͯ͘Δ͔Ͳ͏͔͕ Θ͔Βͳ͍ͷͰɺҤॖͯ͠͠·͏
ͳͥɺޱ͕ݮΔͷ͔ 1 ʮݸਓʯʹରͯ͠ͲͷΑ͏ͳԠ͕ฦͬͯ͘Δ ͔ɺΘ͔Βͳ͍ύλʔϯ ͋Δʮʯ ʢB͞Μʣ ʢA͞Μʣ ʢࣗʣ Α ͘
͢ ·͋·͋͢ ʢ͜ΕΛݴͬͨΒɺA͞Μ ʮΠΠͶʯͱݴ͏ͱࢥ͏ ͚ͲɺB͞ΜͲΜͳԠ Λ͢Δ͔Θ͔Βͳ͍ʣ
ͳͥɺޱ͕ݮΔͷ͔ 2 ʮʯ͔ΒͲͷΑ͏ͳԠ͕ฦͬͯ͘Δ͔ɺΘ ͔Βͳ͍ύλʔϯ ͋Δʮʯ ʢB͞Μʣ ʢA͞Μʣ ʢࣗʣ Α ͘
͢ ʢ͜ͷͬͯɺ͜ͷϝϯ πͰͨ͜͠ͱແ͍ͳ͊ɻ ͳΜͯݴΘΕΔ͔ͳ͊ʣ Α͘͢
ͰɺͲ͏ͨ͠Βྑ͍͔ͱ͍͏Ͱ͕͢ɺ
جຊతʹ࣮ઓ͋ΔͷΈ ·Μ·Ͱ͕͢ɺ ʮʯΛ౿ΜͰ͍͖·͠ΐ ͏ʢসʣ
͋͠ͳ͕ͨϚωʔδϟʔϦʔμʔͳͲɺͦ͏͍͏ ࡞ΓΛ͍ͨ͠ͱئ͍ͬͯΔཱͰ͋Εʢϝϯόʔ ͰͪΖΜྑ͍Ͱ͢ʣɺ ɾޱͷগͳ͍ਓͷҙݟΛɺʮʯʹ͓͍ͯͳΔ͘ Ҿ͖ग़͢ ɾޱͷগͳ͍ਓ͕҆શͩͱײ͡ΒΕΔΑ͏ʹɺҾ͖ ग़ͨ͠ͷΛͱͯ͛ͨ͠ΓɺʮʯશମͰͷ ԠΛ͏ͳ͕͢ ʢʮA͞Μɺ͋Γ͕ͱ͏͍͟͝·͢ɻ ɹB͞ΜʢA͞ΜͷҙݟΛʣͲ͏ࢥ͍·͔ͨ͠ʁʯʣ
্ख͍͍ͬͯ͘ͳ͍ঢ়ଶͷྫ ͦͷͰͷʮࣗ <=> A͞Μʯʮࣗ <=> B͞Μʯͷձͷͱ͖ʹ ͠ख͕࣭ऀҎ֎Λݟ͍ͯͳ͍ ͋Δʮʯ ʢA͞Μʣ ʢB͞Μʣ
Α ͘ ͢ ʢB͞ΜɺͳΜ͔ͬͪͩ͜ ͚ݟͭΊͯͯ͠Δͳ͊ʣ Α͘͢ ʢࣗʣ ̋☓˚…!
࠷ޙʹɺ ࠓޙͷνʔϜ֦ॆʹ͚ͯҙ͍ͨ͜͠ͱ
νʔϜ֦ॆʹ͚ͯҙ͍ͨ͜͠ͱ ͜ͷΑ͏ͳʮʯɺࢀՃ͢ΔϝϯόʔʹҰਓͰ มߋ͕͋ΔͱଟগͷΓ͕͠ൃੜ͠·͢ɻ ʢରݸਓʹ͓͍ͯɺ৽͘͠Γ߹ͬͨਓͱسጨͳ͘ҙݟ͕ަΘͤΔΑ͏ʹͳΔ· ͰɺͲΕ͘Β͍͕͔͔࣌ؒΔ͔ɺ૾ͯ͠ΈΔͱྑ͍ͱࢥ͍·͢ʣ ྫ͑ݱࡏ4໊ʢA~D͞ΜʣͷνʔϜʹ1ਓʢE͞ Μʣ͕ՃΘͬͨͱͯ͠ɺ ·ͣݸʑਓಉ࢜Ͱͷ৺ཧత҆શͱɺ࣍ʹνʔϜ શମͰͷ৺ཧత҆શͱߟ͑Δͱɺ͔ͳΓͷ࿑ྗ͕ ΠϝʔδͰ͖Δ͔ͱࢥ͍·͢ɻ
νʔϜ֦ॆʹ͚ͯҙ͍ͨ͜͠ͱ ͷ࠶ߏஙͷΠϝʔδྫ ͋ΔʮνʔϜʯ ͜Ε͔Β ͋ΔʮνʔϜʯ ͍··Ͱ ʢA͞Μʣ E͞Μ(New !) ̋☓˚…!
ʢB͞Μʣ ʢC͞Μʣ ʢD͞Μʣ ʢA͞Μʣ ʢB͞Μʣ ʢC͞Μʣ ʢD͞Μʣ ̋☓˚…! …... …... …... E͞Μ͕ ૿͑ͯ...
·ͱΊ
·ͱΊ ৺ཧత҆શੑΛײ͡Δ࡞ΓɺେมͰ͢ɻ ͔ͩΒͱ͍ͬͯɺ৽͍͠ਓΛͳΔ͘औΓͨ͘ ͳ͍ͱ͍͏Ͱͳ͘ɺ ৺ཧత҆શͱผͷͰ ৫ʮઈ͑ͣมԽʯ͍ͯͬͨ͠ΓʮܹʯΛ औΓೖΕͳ͍ͱਰୀ͍ͯͬͯ͠͠·͍·͢ɻ
·ͱΊ ਓ͕૿͑ΔͨͼͷεΫϥοϓ&Ϗϧυతͳ҆શͳ ࡞ΓେมͰ͕͢ɺ ͦΕͰԯ߷ʹͳΒͣʹऔΓΜͰ͍͘ඞཁ͕͋Γ ·͢ɻ ئΘ͘ɺ͜͏͍ͬͨ࡞Γʹରͯ͠ ʮେม͚ͩͲਅ伨ʹͣͬͱऔΓΜͰ͍͖͍ͨʯ ͱڞ௨ೝࣝΛͬͨؒͱҰॹʹ͍͖͍ͬͯͨͰ ͢Ͷ
ڪා͔Βղ์͞ΕΔͨΊʹɺ҆શͩͱײ͡ΒΕ ͳ͚Ε͍͚ͳ͍ɻ҆શͩͱײͨ͡Β࣮ݧ͢ΔΑ ͏ʹͳΔɻڐՄΛٻΊͳ͘ͳΔɻͯ͘ୀ۶ͳձ ٞΛආ͚ΔΑ͏ʹͳΔɻࣦഊΛආ͚ΒΕͳ͍ͷ ͱͯ͠ड͚ೖΕΔ৽͍͠จԽΛ࡞ΔΑ͏ʹͳΔɻ ʮδϣΠɾΠϯΫʯΑΓ
ࢀߟ: • ॻ੶ʮࣗͷখ͞ͳʮശʯ͔Βग़͢Δํ๏ʯ • ॻ੶ʮδϣΠɾΠϯΫ ৬෦ॺͳ͍શһओͷϚ ωδϝϯτʯ • هࣄʮී௨ͷ։ൃϝϯόʔ͕ Ϧʔμʔʹͳͬͯͬͨ͜
ͱʯ(https://speakerdeck.com/miuranobuki/pu-tong-falsekai-fa- menbaga-ridaninatuteyatutakoto)
͋Γ͕ͱ͏͍͟͝·ͨ͠