organizations/people Cookie-cutter computer education program Use new technology (AI, Blockchain, IoT, …) because it’s trending globally Acknowledge local contexts Challenge — Adaptation
longer New revenue-generating product that looks attractive but nobody actually uses Keep working on a “prototype” for years Take sustainability into account (i.e., long-term perspective) Challenge — Penetration
won’t change anything fundamentally Data is clean, accurate, and beautiful, but stakeholders aren’t ready to consume it Start new business, but the lack of supporting laws/policies makes operation hard Communicate, coordinate, collaborate Challenge — Segmentation
More than 50% of age <18 populations More than 80% of rural populations Sources: PopulationPyramid.net, The World Bank - Country profile / Data [Rural population, Agriculture employment] Around 80% of the population relying on agriculture for their livelihoods (more than 60% of total employment, incl. fisheries) Malawi has: What if their life/work is digitized, digitalized, and transformed?
(to whom)? What were the results? ✓ Elaborate “Malawi context” ✓ Illustrate relationships between stakeholders 2. Reveal stakeholders’ motivation: Why is each stakeholder acting in such a way? 3. Think long-term: If we keep going, how does the future look like? ✓ Identify the gaps between our hope vs. reality ◻ What is an essential problem we have to collectively tackle? ◻ What is the most critical metric we need to optimize? ◻ Who are key stakeholders who must be involved from the beginning? Their roles? ◻ What can YOU do? Yet, don’t overlook the big picture — How?
— People Digitalize what? — Scope and priority At where? — Situational context When? — Timing and market readiness How? — Process and operation Economic Empowerment Socio-economic opportunity for diverse populations Digital Transformation
understanding your people Prioritize issues by their urgency, relevance, cost, and downstream impact Be agile and bottom-up — don’t wait until “it’s 100% ready” Sustain Work collectively with diverse people, between locality and global dynamics Talk about externalities — environment, mental health, economy Invest in quality — security, scalability, robustness