Tiny Details for Effective Remote Work

My talk about effective remote communication from Nomad City 2018 in Las Palmas de Gran Canaria, Spain.

The entire video can be found here: http://keynotes18.nomadcity.org/300041427

Transcript

1. Tiny Details for 
 Effective Remote Work Tal Safran Senior Software Engineer, GitHub
8. 7 hours!
9. Work Lunch Work
10. Work Lunch Work Work Lunch Work Work Lunch Work Work Lunch Work Work Lunch Work Work Lunch Work
11. Work Lunch Work Work Lunch Work Work Lunch Work Work Lunch Work unch Work Work Lunch Work
12. Work Lunch Work Work Lunch Work Work Lunch Work Work Lunch Work unch Work Work Lunch Work % %
13. How We Communicate
14. How We Communicate Mostly written
15. How We Communicate Mostly written Video meetings and 1-1s
16. How We Communicate Mostly written Video meetings and 1-1s ⏱ Large meetings are recorded
17. How We Communicate Mostly written Video meetings and 1-1s ⏱ Large meetings are recorded Meetings are infrequent and often optional
18. Synchronous Asynchronous Hard to reference Easy to reference
19. Synchronous Asynchronous Hard to reference Easy to reference
20. Synchronous Asynchronous Hard to reference Easy to reference
21. Synchronous Asynchronous Hard to reference Easy to reference
22. Synchronous Asynchronous Hard to reference Easy to reference
23. Synchronous Asynchronous Hard to reference Easy to reference
24. Asynchronous Synchronous
25. • It's urgent! Asynchronous Synchronous
26. • It's urgent! • Hashing things out Asynchronous Synchronous
27. • It's urgent! • Hashing things out • Personal relationships Asynchronous Synchronous
28. • It's urgent! • Hashing things out • Personal relationships • The actual work! Asynchronous Synchronous
29. • It's urgent! • Hashing things out • Personal relationships • The actual work! • Making decisions Asynchronous Synchronous
30. • It's urgent! • Hashing things out • Personal relationships • The actual work! • Making decisions • Referencing past work/decisions Asynchronous Synchronous
31. Tiny Details
32. * Writing *
34. Consider Your Readers
35. Consider Your Readers Capitalize
36. Consider Your Readers Capitalize ❗ Punctuate
37. Consider Your Readers Capitalize ❗ Punctuate Use formatting
38. Consider Your Readers Capitalize ❗ Punctuate Use formatting ✏ Make edits
40. Work Pong
41. Work Pong
42. Work Pong Prioritize blockers
43. Work Pong Prioritize blockers Make it actionable (or reduce hops)
44. Work Pong Prioritize blockers Make it actionable (or reduce hops) Provide tons of context
45. Work Pong Prioritize blockers Make it actionable (or reduce hops) Provide tons of context Show your appreciation
46. Standups
47. In Person Standups
48. In Person Standups ⏱ Run long
49. In Person Standups ⏱ Run long 5 Hard to remember
50. In Person Standups ⏱ Run long 5 Hard to remember Robotic
51. In Person Standups ⏱ Run long 5 Hard to remember Robotic It's a meeting
52. Asynchronous Standups
53. Asynchronous Standups At your own time
54. Asynchronous Standups At your own time * Written record
55. Asynchronous Standups At your own time * Written record Can include links!
56. Asynchronous Standups At your own time * Written record Can include links! ✏ Can be edited!
57. Asynchronous Standups At your own time * Written record Can include links! ✏ Can be edited! ↩ Can be followed up on!
59. Short, descriptive titles
60. Labeled URLs Short, descriptive titles
61. Edited for clarity Labeled URLs Short, descriptive titles
62. Slacking Sanely
63. Slack At Its Worst
64. Slack At Its Worst Constant distraction
65. Slack At Its Worst Constant distraction < Half baked thoughts
66. Slack At Its Worst Constant distraction < Half baked thoughts = Hard to reference
67. Slack At Its Worst Constant distraction < Half baked thoughts = Hard to reference False urgency
68. Slack At Its Worst Constant distraction < Half baked thoughts = Hard to reference False urgency Information overload
69. "What would you call an all-day meeting with unknown participants and no agenda?" Jason Fried
 Basecamp
70. Synchronous Asynchronous Hard to reference Easy to reference
71. Synchronous Asynchronous Hard to reference Easy to reference
72. Slacking Sanely
73. Slacking Sanely Slow down!
74. Slacking Sanely Slow down! Mind your notifications
75. Slacking Sanely Slow down! Mind your notifications ↩ Use threads
76. Slacking Sanely Slow down! Mind your notifications ↩ Use threads Add context
77. Slacking Sanely Slow down! Mind your notifications ↩ Use threads Add context Prefer openness
78. “Is Slack the right medium?”
 

80. Meetings
81. Remote Meetings
82. Remote Meetings Minimize frequency
83. Remote Meetings Minimize frequency F Minimize attendees
84. Remote Meetings Minimize frequency F Minimize attendees Use the chat
85. Remote Meetings Minimize frequency F Minimize attendees Use the chat ⌚ Join early
86. H Remote Relationships H
87. Remote Relationships H
88. Remote Relationships H ⏱ Be generous with 1-1s
89. Remote Relationships H ⏱ Be generous with 1-1s Don't only talk about work
90. Remote Relationships H ⏱ Be generous with 1-1s Don't only talk about work Keep notes! Follow up!
91. Remote Relationships H ⏱ Be generous with 1-1s Don't only talk about work Keep notes! Follow up! Slack is for personality!
97. Don't sweat the details
98. Thanks! @talsafran