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SLO策定とアラート設定までの長い道のり

 SLO策定とアラート設定までの長い道のり

CloudNative Days Spring 2021 ONLINE
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Shin'ya Ueoka

March 11, 2021
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  1. SLO/SLI/SLA͓͞Β͍ 6 ৚݅Λຬͨͤͳ͍ͱ͖ ԿΛ͢Δ͔ͷ߹ҙ αʔϏεͷ৴པੑͷ ໨ࢦ͢΂͖໨ඪ SLO Service Level Objective

    SLI Service Level Indicator SLA Service Level Agreement αʔϏεͷ৴པੑΛ ද͢ࢦඪ ྫ: 30೔ؒͷϦΫΤετ੒ޭ཰99.9% ྫ: 30೔ؒͷϦΫΤετ੒ޭ཰ ྫ: ϦΫΤετ੒ޭ཰99%ΛԼճΕ͹ શֹฦۚ
  2. • μ΢ϯλΠϜʹجͮ͘SLOΛܾΊΔ SLO (v1) ͷྫ • API͝ͱͷμ΢ϯλΠϜΛఆٛ 12 ͋ΔAPI͕5෼΢Οϯυ΢Ͱ͍ͣΕ͔ͷج४Λ௒͑Ε͹μ΢ϯλΠϜ •

    ΢Οϯυ΢಺ͷΤϥʔ݅਺N݅Ҏ্ɺΤϥʔϨʔτ͕M%Ҏ্ • ΢Οϯυ΢಺ͷԠ౴࣌ؒXύʔηϯλΠϧ͕YඵҎ্ ͋ΔAPIͷ݄ؒՔಇ཰͕99.9%
  3. μ΢ϯλΠϜͱSLO • APIͷ݄ؒՔಇ཰͕99.9% = ݄ؒμ΢ϯλϜ43෼ 13 5min. 30day × ×

    ××× ×× ××××××× ××× × ×× × 200500 ΤϥʔόδΣοτ
  4. SLO (v2) • SLO (v1) ͷ൓ল఺Λ΋ͱʹSLO (v2) Λ࠶ઃఆ • ʮkintoneΛշదʹ࢖͑Δ͔ʯ΋ߟ͑ͯج४Λߟ͑Δ

    • ΤϥʔϨʔτɾϨεϙϯελΠϜΛݸʑʹγϯϓϧͳSLOΛઃఆ 23 • ͋ΔAPIͷɺ1ϲ݄ͷϦΫΤετ੒ޭ཰͕M% • ͋ΔAPIͷɺ1ϲ݄ͷϦΫΤετͷX%͕Ԡ౴࣌ؒYඵະຬ