All those bots are gonna steal your job

This is not about consumer bots, this is about dev bots.

A talk I gave at TakeoffConf and Kikk.

Transcript

1. All those bots Are gonna steal your job
2. All those bots Are gonna steal your job
3. How I built a 2m height Duplo tower
6. All those bots Are gonna steal your job
7. Yannick Internal tools engineer
9. Chatops
10. Conversation Driven Development - Automation - Visibility - Collaboration - Security
11. Automation
12. Examples: - Page users - Deploy your apps - Run scripts across your servers
13. Visibility
14. Examples: - GitHub flow in chat - Bug tracking notifications - CI server status
15. Collaboration
16. Examples: - Update incidents notes - Approve changes - Comment what other are doing
17. Security
18. Examples: - 2fa the important changes - People see what you are doing - Chat knows who you are
19. Chatops at Heroku
20. A play in 3 acts - The past - The present - The future
21. The past
22. The sentinel era
23. - Many bots, no cohesion - A custom ruby bot for Paging - A small new team to manage it
24. Heimdall, yet another hubot
25. - One bot to rule them all - Coffeescript all the things - Trying to leverage the community
26. Issues and learnings
27. - No strong practices of Node testing - The brain is just a blob - Custom code and no reuse - Abusing the hubot purpose
28. It was still the best choice!
29. The present
30. Rails apps
31. - A team that does Rails - Less Hubot, more Slack integrations - Strong practices around testing and building
32. Using slack /commands
33. - Dependency on Slack - Using slash commands for all the things - No real-time or event loop
34. Current apps
35. Paging and alerting
36. # Tools-ops bot page @yannick This is fine Paged Yannick Schutz: Incident PIHXOC6 Alice 10:13 AM Bot 10:14 AM 42
37. # Tools-ops 42 #tools Incident PVL9JK3 Your apps are on fire Bot 10:14 AM
38. bot resolve PIHXOC6 Incident PIHXOC6 resolved # Tools-ops 42 Yannick 10:13 AM Bot 10:14 AM
39. Deployments
40. bot deploy api/new_auth to production 023941 # Tools-ops 42 you are deploying api/new_auth to production Alice 10:13 AM Bot 10:14 AM
41. Notifications
42. Faraday::ClientError: the server responded with status 409 from faraday/response/raise_error.rb:13:in `on_complete' from faraday/response.rb:9:in `block in call' from faraday/response.rb:57:in `on_complete' from faraday/response.rb:8:in `call' from faraday/adapter/net_http.rb:56:in `call' from faraday/request/authorization.rb:38:in `call' # Tools-ops 42 #654 - API ➤ Faraday::RateLimitError Bot 10:14 AM
43. HerokuCI built 17ab7962 # Tools-ops 42 Beeper build of master was successful. Details Bot 10:14 AM
44. # Tools-ops 42 [Beeper] The branch lol was deleted by ys Bot 10:14 AM
45. Not in chat!
46. Out of date dependencies Your brand new PR #50 Details ys wants to merge 2 commits into master from new-pr OPEN
47. Your brand new PR #50 ys wants to merge 2 commits into master from new-pr OPEN Method length is too long Details
48. Important
49. - Act on behalf of the user - Refresh the tokens - Have a simple syntax - Have fun GIF integration
50. The future
51. More automation
52. - Full incident handling - Project Management - GitHub repo management
53. bot open new incident Trouble with git push Alice 10:13 AM # Tools-ops 42 Done https://status.heroku.com/git_push_issue Bot 10:14 AM
54. # Tools-ops 42 bot merge beeper/new_auth Alice 10:13 AM PR has been merged and deployed to staging Bot 10:14 AM
55. More visibility
56. - Use the buttons - Smarter notifications - Reduce the noise per team
57. Acknowledge Resolve Escalate # Tools-ops 42 New incident PIHXOC6: Latency is too high Bot 10:14 AM
58. AWS is experiencing issues in us-east-1 … # Tools-ops 42 GitHub is down right now Bot 10:14 AM
59. Deployment of beeper to staging succeeded Deployment of beeper to production succeeded # Tools-ops 42 bot show me only production events Alice 10:13 AM Bot 10:14 AM
60. More collaboration
61. - Change control from chat - Accurate view of the platform - Escalate pages from chat
62. bot approve changes to beeper/new_readme Changes approved New PR beeper/new_readme # Tools-ops 42 Bot 10:14 AM Bot 10:14 AM Alice 10:13 AM
63. bot escalate to @ys, I need some help Paged Yannick Schutz New incident PIHXOC6: Everything is on Bot 10:14 AM Bot 10:14 AM Alice 10:13 AM # Tools-ops 42
64. More security
65. - 2fa through a click on your phone - Gate critical actions - Better auditing of all actions
66. Alice 10:13 AM you are deploying api/new_auth to production Bot 10:14 AM bot deploy api/new_auth to production Approve # Tools-ops 42
67. Not in chat?
68. - Build equivalent CLI experience - Expose actions in WebUI - PhoneOps - Better commit statuses alerts
69. Bot 10:14 AM deploy api/new_auth to production # Tools-ops 42 you are deploying api/new_auth to production
70. Bot 10:14 AM # Tools-ops 42 you are deploying api/new_auth to production deploy api new_auth▾ to production▾ ▾
71. NPM packages out of date Golang packages out of date Add some tests here? Where is the documentation? A PR with no description Your brand new PR #50 ys wants to merge 2 commits into master from new-pr OPEN Details
72. TL;DR
73. Hubot must be a dumb client
74. We Rails slack apps
75. Being locked in slack is OK for us
76. The information where it needs to be
77. Thanks any questions?
78. @yann_ck @ys
79. Emoji provided free by EmojiOne* * http://emojione.com/