20220920-23OLLD2022_SocialSystemDesign

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1. 1 Copyright 2022 Co-Designing Institute for Polyphonic Society Co-Designing Institute for Polyphonic Society Atsunobu Kimura Social System Design Methodology for Transitioning to a New Social Structure Open Living Lab Days2022, Full Research paper session, 2022/9/20
2. 2 Copyright 2022 Co-Designing Institute for Polyphonic Society Presenter Introduction Profile Co-Designing Institute for Polyphonic Society, Polyphonic Partner Visiting Associate Professor, Tokyo University of Science Fellow, Design Innovation Consortium Experienced researcher with a demonstrated history of working with and solving societal challenges, social changes, and technology development. Skilled in promoting Living Labs/Co Design projects, UX design, innovation management, business development, and research project promotion. Holds a Ph.D. in Information Technology from NARA Institute of Science and Technology and has published numerous articles on living labs and innovation. Publications include "Information and Communication Technology in 2030 - Future Lives of Citizens" (NTT Publishing, 2015). Atsunobu Kimura
3. 3 Copyright 2022 Co-Designing Institute for Polyphonic Society Vision : Society where people can co-create voluntarily Mission : Creating values to build a sustainable society together with people, while keeping in mind relationships and environments Society where people can co-create voluntarily (i) Social businesses creation with people (ii) Transform the structure to create a foundation for businesses and policies Goal Activation of region Structure improvement for region (iii) Digital tools to transform structure and businesses Image from our HP Co-Designing Institute for Polyphonic Society
4. 4 Copyright 2022 Co-Designing Institute for Polyphonic Society Outline •WHY social structural transformation needed •Social system design practice in OMUTA-city •Social system design methodology
5. 5 Copyright 2022 Co-Designing Institute for Polyphonic Society WHY social structural transformation needed
6. 6 Copyright 2022 Co-Designing Institute for Polyphonic Society Representative democracy / Civil movements Representative democracy The Third Way is necessary Approach the multifaceted structure of the social system, rather than reducing the pluralistic and complex society to an antagonistic structure Civil movements Capital class vs. working class Political parties and voters are not clearly connected due to pluralistic views *Trial and error of various forms of political participation that make democracy work effectively (mini- publics, etc.) Civic activism involves power relationships of domination/dominated Neoliberalism has neutralized the political adversarial line, and civic activism has been transformed into a way of life and a place for those who have difficulty adjusting to society
7. 7 Copyright 2022 Co-Designing Institute for Polyphonic Society Approach that escapes simple oppositional image Transition Management ・Methodology for transforming meso-level socioeconomic systems using multi-level thinking ・Comprehensive agenda co-created by citizens, governments, and businesses, and connected to the concrete practices of activists. ・Lack of a concrete methodology to implement integrated transformation has prevented a full- fledged movement toward transformation. Urban Living Labs ・A methodology that opens the design process and allows citizens themselves to take the initiative in co-creating solutions to issues with urban stakeholders. ・Sustainability of the urban dimension is the main theme. ・Methodology for comprehensive approach has not yet been established. Community Development ・theory of social education, which deals with the process of local transformation by the parties involved -> lack practicality and integration
8. 8 Copyright 2022 Co-Designing Institute for Polyphonic Society Research question How can we implement social system transformation by viewing issues in an integrated manner, rather than in parts? Residency Support Nursing Care prevention traffic dead zone Digital divide school non- attendance ・・・ reside Be empowered move Learn with digital Integrated implementation ・・・ Stove-piped solutions ofpartial services and policies ・・・ Linked services and policies Viewing the issue in parts View issues in an integrated manner
9. 9 Copyright 2022 Co-Designing Institute for Polyphonic Society Social system design Practices in OMUTA
10. 10 Copyright 2022 Co-Designing Institute for Polyphonic Society Overall picture of practices related to care prevention Toward new Social system ①with sense of discomfort and ownership ②Background Analysis ③ Questioning and Dialogue about concept ④ Practices based on new concept Social system design process Process① Process② Process③ Process④ Establishment of the OMUTA Center for Future Co-Creation (PONI PONI) (2019) • Health Promotion Project for the Elderly Health Care (2019) • • WAKU WAKU Life Salon (2019) • Questioning the views of humanity (2020) • • Co-creation of OMUTA City Health and Welfare Comprehensive Plan (2020) • • Entrustment of community comprehensive support centers (2021) • • Sign comprehensive cooperation agreement with OMUTA city (2021) • National model project on housing (2021) • • Future Activities (2022) •
11. 11 Copyright 2022 Co-Designing Institute for Polyphonic Society a. Emerging Social System Design Practices Advanced dementia care region, declared "Declaration on Creating a Town for Living with Dementia" (2005) due to the aging of the population Concept of "a town where people can wander around with peace of mind" is an innovative practice in social system design
12. 12 Copyright 2022 Co-Designing Institute for Polyphonic Society b. Establishment of an organization allowing citizens to think and act for the entire city (2019) Limits of activities within "dementia" and "the elderly" PONI-PONI (OMUTA Future Co-creation Center) was established in April 2019 as a public-private collaboration to deepen the concept found in dementia care, to transcend vertical divisions in sectors and domains, and to be "independent from the existing social system while being embedded in it" ▪Relationships partner Residents Sharing a neutral regional vision Policy development to break down stove-piping Collaborator Collaboration with residents Health and Welfare Board of Education Industrial Promotion Community comprehensive support centers OMUTA city Health and Welfare Department Council of Nursing Care Service Providers PONI-PONI OMUTA-city Policy Planning financial ▪in the Region OMUTA Medical Association OMUTA Chamber of Commerce and Industry Ariake National College of Technology Teikyo University, etc. ▪Partner companies SMBC, NTT Data, Omron, Dainippon Sumitomo Pharma, Saibu Gas, NEC Solution Innovator, etc. NTT (CoDIPS) etc.
13. 13 Copyright 2022 Co-Designing Institute for Polyphonic Society c. National Model Project of Health Promotion for the Elderly Health Care (2019) new concept : "From the guarantee of the right to exist (Article 25 of the Constitution) to the guarantee of the right to the pursuit of happiness (Article 13 of the Constitution)" (Kikuchi:2019) https://www.city.OMUTA.lg.jp/common/UploadFileOut put.ashx?c_id=5&id=12639&sub_id=2&flid=48981 Proposed a collaborative project with OMUTA City to identify difficulties in the Japanese welfare field and find ways to solve them through collaboration with the industrial sector By understanding the history of welfare policy and engaging in dialogue with practitioners in and outside the community, we discovered a new concept
14. 14 Copyright 2022 Co-Designing Institute for Polyphonic Society d. WAKU WAKU Life Salon (2019) •Participants: 32 OMUTA City residents 65 years of age or older •Period: 1/10/2020 - 3/13/2020 •Program: 5 sessions to reflect on their lives, and to think about how they could become excited about the remainder of their lives Waku waku Life Salon" (a collaborative project among residents, government, and businesses) was implemented as a project to realize the discovered concept Unlike a salon for care prevention, this salon aims to "focus on each individual and draw out their latent power (freedom) through interactive relationships. We found that when people engage in dialogue in a safe place, they escape the limits of their roles, warm up, open up to others and to society, and naturally begin to move forward.
15. 15 Copyright 2022 Co-Designing Institute for Polyphonic Society e. Questioning the views of humanity (2020) Dialogue with leading practitioners and experts in the region and beyond to identify a new view of humanity which related the OMUTA’s concept We found that the "modern subject," a view of humanity that is the premise for institutions and business, is no longer in line with reality and is creating social issues, and we discovered a view of humanity (environmental humanity) that assumes that identity itself is shared with others and with the environment. ▪Practitioners and experts Manager of small-scale multifunctional in-home care facility "Tetsuo Social worker, chief care support specialist Social worker (medical social worker), OMUTA City Hospital Representative of Yoriai Home Care Center OMUTA City Tegama District Comprehensive Support Center Graduate School of Osaka University Intelligent Robotics Researcher Computer media researcher
16. 16 Copyright 2022 Co-Designing Institute for Polyphonic Society f. Co-creation of OMUTA City Health and Welfare Comprehensive Plan (2020) Collaboration with OMUTA City in the formulation of a comprehensive health and welfare plan that is an integrated plan for supporting people's daily lives Reconsider the nine existing vertically isolated administrative plans and shift to a structure that supports communities and lifestyles in an integrated manner In addition to "what can be done now" based on administrative resources and past achievements, which is the supervision of Japanese public administration, "what should be done but for which no way now exists" is also described to create a space where collaboration is expected.
17. 17 Copyright 2022 Co-Designing Institute for Polyphonic Society g. Entrustment of community comprehensive support centers (2021) In order to design social systems in a more practical manner, we have been entrusted with two community-based public interest practice entities (community comprehensive support centers). Here, we are able to address "in-between problems (system errors)" that occur in the community, elicit collaboration among local stakeholders, and work to resolve issues that transcend the boundaries of the community. Tegama Community Comprehensive Support Center Mikawa Community Comprehensive Support Center What is a Community Comprehensive Support Center? A facility that supports the welfare of the community as defined by Japan's Long- Term Care Insurance Law. It provides comprehensive consultation for the elderly in the community, advocates their rights and creates a community support system, and provides necessary assistance in preventing nursing care. It is established by municipalities as a core institution for the realization of the national vision of community-based comprehensive care.
18. 18 Copyright 2022 Co-Designing Institute for Polyphonic Society h. Sign comprehensive cooperation agreement with OMUTA city (2021) Agreement to realize a local symbiotic society This agreement officially ensured support for policy formation in a wide range of areas with departments within the administration. It created a situation in which the private sector and the government worked together on public matters, rather than only the government working on public matters.
19. 19 Copyright 2022 Co-Designing Institute for Polyphonic Society i. National model project on housing (2021) •Ministry of Land, Infrastructure, Transport and Tourism project: "Model Project on Housing through Cooperation between Welfare and Housing Departments in Local Governments Work with OMUTA City's Housing Department, Welfare Department, and Ariake National College of Technology on MLIT projects. Conducted a detailed policy background on housing and residence and conducted a survey of the actual situation in the community. In the process, extended the OMUTA concept and found the philosophy of "substantiation of social inclusion" (Miyamoto: 2017)
20. 20 Copyright 2022 Co-Designing Institute for Polyphonic Society j. Future Activities (2022) •New vision for long-term care prevention (private sector proposal) •Administration's vision for a community-based symbiotic society (promoted in cooperation with the city) We will approach long-term care prevention not only in the conventional area of long- term care, but also as an integrated shift in the view of living (housing, mobility, employment, learning, etc.). We plan to proceed from a comprehensive perspective, making full use of private and government projects.
21. 21 Copyright 2022 Co-Designing Institute for Polyphonic Society Social system design methodology
22. 22 Copyright 2022 Co-Designing Institute for Polyphonic Society Analysis Process ①Extracting practices related to care prevention ②Listing activities 15 times (2021/12～2022/3) ③Reflection those activities ④Extract and typify perspectives to understand the system ⑤Labeling of processes ⑤Labeling processes ④Categorizing Categorizing ②Background Analysis ③ Questioning and Dialogue about concept ④ Practice based on new concept ①with sense of discomfort and ownership To the Entity Soc ial sys te m individual Formal layers of the social system (C) Organic structure of social system (interconnectedness of life) (A) Circular structure of individual and social system (E) Two-tier structure of social systems (formal and substantive) Regions as a microcosm of the Social systems Society as a whole = Social Systems (D) A microcosm of social systems (Similarity between regions and society) Section A Section B Section C Section D (B) Structure of specialization and efficiency in managing social system Social system Social system Substantial layer of the social system ①②③Listing and Reflection on activities on OMUTA Living Labs 2017 Dialogue with residents in OMUTA 2018 2019 2020 2021 2022 Comprehensive Project C National project of MLIT Entrustment of community comprehensive support centers（2021～） Develop Health and Welfare Comprehensive Plan WAKU WAKU Life Salon National Projects of MHLW PONI-PONI(OMUTA Future Co-Creation Center) Promote Health and Welfare Comprehensive Plan Questioning the views of humanity Activities in OMUTA City Future Prediction Project
23. 23 Copyright 2022 Co-Designing Institute for Polyphonic Society Grasping the views of social systems Formal layers of the social system Social system individual (A) Circular structure of individual and social system (E) Two-tier structure of social systems (formal and substantive) Regions as a microcosm of the Social systems Society as a whole = Social Systems (D) A microcosm of social systems (Similarity between regions and society) (C) Organic structure of social system (interconnectedness of life) Social system Section A Section B Section C Section D (B) Structure of specialization and efficiency in managing social system Social system (siloed) Substantial layer of the social system
24. 24 Copyright 2022 Co-Designing Institute for Polyphonic Society Social system design practitioners Social system design practitioners must escape this circular structure, yet remain intrinsic to the site of the social system, incorporating new ideals into the existing system in a way that functions well , and restructuring the entire system. Independent and inherent position in existing role/social system People with "in-between problems" arise due to unprofitability, being outside the role of the existing system, not being able to take responsibility, etc. Citizen / Community / NPO Local Government Company Citizen / Community / NPO Local Government Company Know-hows 1. Outgrow the role of the existing social system 2. Become financially independent 3. Set issues in an integrated rather than stove-piped manner Citizen with problems Citizen with problems Diving into the problem first allows other stakeholders to get involved
25. 25 Copyright 2022 Co-Designing Institute for Polyphonic Society Process Model of Social System Design existing social system ②Background Analysis ③ Questioning and Dialogue about concept ④ Practices Practices Practices based on new concept ①with sense of discomfort and ownership To the Entity System error System error concept of existing social system concept of new social system existing social system Hacking by project based on concept of new social system History of policies concept of existing social system
26. 26 Copyright 2022 Co-Designing Institute for Polyphonic Society Address problems after the fact through individual community activities, corporate services, and policies Convert to a new social structure to create a state that does not create problems ＋ Solving each problem as found Transform the structure Conclusion
27. 27 Copyright 2022 Co-Designing Institute for Polyphonic Society Presenter's contact information and message • International conference in Japan for next year on social system transformation • Glad to invite anyone who is involved or interested in this theme • kimura.atsunobu01@is.naist.jp Co-Designing Institute for Polyphonic Society https://codips.jp/ Centre for person-centred ningen,OMUTA https://poniponi.or.jp/ Atsunobu Kimura Concept Book
28. 28 Copyright 2022 Co-Designing Institute for Polyphonic Society