metaphor bookmarks menu, unsorted bookmarks, bookmarks, all bookmarks, library, bookmarks toolbar, bookmarks sidebar complex interactions intimidating out of box experience 17.0a1 (2012-07-22) BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
day in your life What was the three-day diary study like? Show me the last thing you saved for later How did you feel when you couldn’t use bookmarks? define bookmark BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
article from your phone/laptop/tablet to read later use <device A> and Attempt to access an article you saved from <DEVICE B> BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
you’ve saved over the past two days? When is the next time you think you’ll revisit this (today, tomorrow, next week/month/year, never)? BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
you can bookmark? What are the primary ways you bookmark? How often do you edit, add a tag, add a keyword, add a description, delete, and use bookmarks folders? BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
offline email toolbar . . autocomplete desktop shortcuts other services search engine dedicated page memory S w BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
the school stuff... I leave the windows open all the time actually. – Ana (01/4:00) I’ve had this phone for about half a year, and I don’t know how to save anything from it. If I just left Safari now, and wanted to go back to Safari, [this page] would still be showing. – Margaret (01/16:15) Typically I would just keep [the window] open. That’s how I save most of my articles. I leave it open, and then two hours later I come back, read the article completely, and click close when I’m done. – Vivek (01/13:20) I just minimize the window. Sometimes I have 20 or 30 open. – Caterina (02/0:43) BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
all the other commodities in the browser... I leave the most important pages open as tabs, for me those are my bookmarks because the tabs are always open. – Ana (01/15:24) I leave the same tabs open for sometimes up to a month... the tabs toward the right are the things I open and close every day. – Julia (01/5:18) I would open it in a new tab. It’s very easy for me to hit the close button versus hitting the back button. I don’t know where the back button is going to take me. When I open it in a new tab, the links are more traceable. – Vivek (01/28:02) when asked to save an article on his phone for later BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
thing pops up and I’m like, oh perfect! Sometimes things pop up that you wish hadn’t been saved and recorded. For example, I’m a gay man, and if I went on a gay dating site on my home computer, if I take [my computer] to work, I really don’t want that to pop up. – John (01/10:09) I never open up Safari (mobile) because it upsets me... I don’t feel like it has the autocomplete. I always go to everything from Google and it has my searches. Ever since the Google app came out, I’ve never gone to Safari. – Julia (01/17:29) I type in just a couple of words and then I choose from the [autocomplete], that’s why I don’t really use bookmarks that much. – Ana (01/6:58) BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
two lines of it. I would like to be able to put more [favicons]. I abbreviate [the titles] and make them really small. – Caterina (02/2:09) BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
actually my number one app. – Ana (01/5:59) I would copy the link, go into Omnifocus, add an action, and add it as an inbox item. I can’t use the computer without Omnifocus. It’s on par with the web browser itself. This is my todo list for everything that I have. – Jared (01/14:55) when asked to save an article on his laptop for later I favorite tweets almost every day... it’s because I need to read this article or I need to share this article... if I don’t immediately favorite something, it’s gone forever. – Julia (01/15:55) Let’s say I find this beautiful set of wheels... all I have to do is tap on [Fox to Phone], and it sends the page to my Android phone. – Jared (02/0:17) BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
Google searching in my email account, so I try to put tags in here. Usually when I email myself, it’s all keywords so it’ll show up in search. I put as many keywords in the subject that I can so I can easily find it later. – Jennifer (01/18:35) when asked to save an article from her phone Usually, I put the title “link” in the subject so I can go back. – Caterina (04/0:46) [Email] is just another spot for me to organize my stuff. I kind of have, I guess you would say, two areas, where I hang on to all my research. Email and the browser. – Jared (01/29:35) If I wanted to read the article on my phone, even though this is so lame, I would probably copy the URL and email it to myself. – Margaret (01/9:17) BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
there was only one place. If I were trying to find something where the wording were a bit more generic, then the bookmark would be helpful. – Margaret (01/19:20) I would just go and remember “cnn.com” and type in “cnn.com” and search for “lifeguard” and “fired” and look for this (points at picture) [on my laptop]. – Don (01/24:57) when asked to revisit an article saved from his phone on his laptop I can’t find it, I’ll just search for it... “euro...2012” through Google. I wouldn’t care if it were the same exact article from the New York Times. – Mary (01/13:00) when asked to revisit an article from her phone I would type in “wimbledon... NYT...and news” and I’m 100% sure I’m not going to find the same article. I remembered that it was something sports related. – Vivek (01/32:22) BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
technically read for later... it’s a screenshot app. – Ana (01/16:31) The [phone] camera is very important in documentation and getting approval for things. The property managers want to have an image of what happened. 99% of [my images] are landscape related. – Jared (01/8:00) I saved a picture, I took a screenshot of it. – Mary (01/10:52) showing the last thing she saved for later on her phone I wanted to save that but I couldn’t save the bookmark, so I took a screen print of the page using the Snipping Tool. It’s like screen print but you can selectively save. – Don (01/28:11) BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
removed it from My Downloads because I’m still working on it. – Jared (01/22:42) I send articles to my Kindle when I know I want to read it later offline. – Ana (01/27:08) I saved the technical manual from Toyota.com onto my desktop... it’s right there, I can go and grab it, I don’t have to start the browser. I can go right to it. – Don (01/10:50) The pdf opened in Chrome, so I didn’t have to save it, but I wanted to view it later, and I noticed Chrome acts a little slow when multiple pdfs are open... that’s when I saved it to my desktop. When I’m done reading, I delete it. – Vivek (01/20:26) BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
the time... it’s kind of a reminder that I’m going to read this... I revisit 25% of these [desktop shortcuts]. – Don (01/16:11) The other computer that my kids use, everything is about kids. I put the [bookmarks] on the [desktop]. – Caterina (02/5:02) BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
and is rarely used share communal office supplies and books that coworkers might use consume a memo or note that you read once and no longer need afterwards use & reuse calendar, schedule, or anything you tack up and regularly refer to clean up stuff you toss in the trash organize stuff you file away BRIAN GROUDAN · MOZILLA USER EXPERIENCE RESEARCH
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![One [window] is for the private stuff, one is for](https://files.speakerdeck.com/presentations/50211cd916e890000205942e/slide_25.jpg){kind=link}
![I really love [the toolbar]. I wish I could have](https://files.speakerdeck.com/presentations/50211cd916e890000205942e/slide_33.jpg){kind=link}
