業務を効率化するためにフローを整え、自動化を導入！これで問題解決…と思いきや、なぜかフローは守られず、例外対応が繰り返される現場が続出。
その原因は、本当に “運用の問題” なのでしょうか？
このLTでは、「なぜフローが機能しないのか？」を掘り下げ、たどり着いた解決策として 「視座を上げること」 の重要性についてお話します。
本当に必要だったのは◯◯かもしれません。
“What!? Our Automated Process is Falling Apart!? – The Pitfalls of Efficiency and What Really Matters”
Description:
We designed workflows and introduced automation to streamline operations. Problem solved… or so we thought. But instead, workflows weren’t being followed, and exception handling became the norm.
Is this really just an “operational issue”?
In this LT, I explore why workflows fail and share the key insight that changed my perspective: the importance of raising our perspective when handling workflows.
What we truly needed might have been ‘XXXXXX’ all along.
natty_natty254
buyselltechnologies
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hiro_torii
i3design
konifar
gatechnologies
sciencetokyo
woody_kawagoe
eureka01
moriyuya
2720japanoke
yukino_design
_____ai
cromwellryan
tenderlove
keithpitt
kneath
bkeepers
dougneiner
eileencodes
colly
skipperchong
smashingmag
sferik
