TableCheck Inc. - Company Profile

This document provides a detailed overview of our business operations, our team’s working practices, and our organizational culture—offering prospective candidates a comprehensive insight into TableCheck.
We invite you to review it at your convenience.

【TableCheck Careers Site】
https://careers.tablecheck.com/

Transcript

1. Company Profile https://www.tablecheck.com/ja/company/jobs/
2. 01 02 Company Overview Business Contents of Company Profile 01 02 10 03 04 Culture How we hire 20 29
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4. Dining Connected Elevate the dining experience. Drive guest loyalty and business growth Restaurants are where people around the globe gather, celebrate, and savor food and life together. TableCheck's mission is to create a world of extraordinary dining experiences. 03
5. 04 TableCheck Inc. / 株式会社TableCheck March 11, 2011 248 members (28 nationalities) *as of May 2025 100 million JPY (Total funding: 1.769 billion JPY) In 11 countries and regions Name Founded Employees Capital Offices Major Shareholders Company Profile
6. 05 Yu Taniguchi President & CEO After gaining experience in sales, legal affairs, and corporate planning at CyberSource’s Japan subsidiary, he joined English OK (now Pikumedia), where he was involved in launching new business initiatives. In 2011, he founded TableCheck and assumed the role of CEO. With a motto of “delivering the best possible dining experience,” he is committed to designing user-friendly solutions from the client’s perspective. He continues to strengthen processes that drive innovation, never settling for the status quo. Founder introduction
7. 06 John Timothy Shields CTO Graduated with honors in Electrical Engineering from the Ivy League school, Brown University. He spent five years at Nomura Securities (formerly Lehman Brothers Japan) as a Vice President, specializing in equity algorithmic trading. Driven by a passion to “create outstanding software that revolutionizes the restaurant industry and unlocks new possibilities to improve people’s lives,” he was appointed as TableCheck’s CTO in 2013. Founder introduction
8. 07 Our Offices locations worldwide Expanding to 11 Tokyo Osaka Hong Kong Indonesia Australia Singapore Thailand UAE India Korea China
9. 08 Tokyo Osaka Flexible office setup with free-address and fixed seating, private booths and meeting rooms! Japan Office Equipped with meeting rooms, private spaces, and shared areas to support diverse ways of working! Also hosts internal company events as well!
10. Integrated the restaurant reservation and CRM system “TableSolution” under the “TableCheck” brand Company History 09 Established KK VESPER Formed business partnership with JCB and Ikyu for member-exclusive services 2011 2018 2013 2019 2022 2020 2025 2015 2016 2017 2024 2023 TableSolution/TableCheck released Raised Series A funding from JAFCO Launched card payment feature External media integration begins First overseas office established Company renamed to TableCheck Inc. Became the world’s most language- supported platform Asia Top 500 High-Growth Company Reached 1,000 overseas installations TripAdvisor® Integrated with the Michelin Guide FastPass released Awarded CX Award 2024 Awarded Best Motivation Company Award 2024 Raised additional funding Supported Expo 2025 Osaka exhibitors Preparing for IPO!
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12. 11 A Global Platform Connecting Restaurants and Guests Now used by restaurants in 36 countries and regions worldwide! Reservation and guest management system for restaurants Restaurant search and reservation site for guests Data analytics tools for restaurants and managers TableCheck for Restaurants TableCheck for Guests Insight At TableCheck, we believe that stronger connections between restaurants and their guests lead to better dining experiences. To realize this vision, we provide an all-in-one solution that combines reservations, guest management, and marketing.
13. Relied upon by restaurants across the globe Now used by restaurants in 36 countries and regions worldwide! 12 12,400+ Restaurants Using TableCheck 300+ Michelin Restaurants Chosen by over 60% of Michelin-listed restaurants in Japan Industry leading 99.4% Retention Rate 99.4% of restaurants continue using TableCheck after onboarding Serving a wide range of restaurants From global hotel chains to local independent ※As of May 2025
14. 13 An all-in-one solution that integrates guest-facing online booking page’s with a restaurant’s reservation and guest management system able T ystem S anagement M
15. Functions and features 14 23-Languages Support A smooth experience for international guests Cancellation Protection Built-in features to prevent no-shows Guest Data Management Unified guest & reservation management for better experiences Zero Commission Fees Zero commission fees reduce costs for restaurants Contactless Payment Secure, simple contactless payments for smarter dining Data Analytics Data analytics that visualize restaurant challenges Operational Efficiency Automated table assignments for smoother operations Onboarding Support Reliable onboarding support for a comfortable start
16. Real-Time, Cloud- Based Sync 24/7 Reservation Smart Payment Flexible Reservation Options Automatic Reservation Sync TMS Service Flow 15 Restaurant Guest Table Management System Phone Call / Walk-in Intuitive UI for centralized control of guest and reservation data Social Media & Review Sites Increase reach by integrating with platforms like SNS, review sites, and Google Maps TableCheck Booking Page Commission-free, fully customizable reservation pages
17. Domestic Global 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 0 2000 4000 6000 8000 10000 12000 Partner Restaurant Growth Trend Partner Restaurants are Growing Every Year! 16
18. Restaurants in Japan and Abroad ※2025年5月末時点 Our Clients Hotel Restaurants 17 Around 12,400 restaurants worldwide use TableCheck! We’re trusted by major international hotel chains in Japan and widely adopted across the industry. From casual dining to independent restaurants and trending hotspots — all kinds of restaurants rely on TableCheck.
19. Special Hightlight 18 From Everyday Dining to Special Moments! Explore real examples of how TableCheck is used across all kinds of dining experience. TableCheck partnered with Hakuba Village’s “Night Demand Taxi (HND)” to combine restaurant and transport bookings. This improves convenience for inbound tourists and tackles local issues like labor shortages and language barriers. Selected as a co-creation model by the Ministry of Land, Infrastructure, Transport and Tourism, this initiative is gaining attention for addressing social challenges beyond the food industry. Since 2020, TableCheck has been the official booking partner of Japan’s largest French cuisine event, the Diners Club France Restaurant Week. Beyond reservations, we support dining culture and bring the joy of food to many people. In 2024, TableCheck joined the “Dine with Visa in Japan” campaign as an official partner for inbound visitors. Through a multilingual reservation system and support for restaurants’ inbound customer acquisition, we help create an environment where guests from around the world can fully enjoy Japan’s renowned food culture. Solving Dining & Tourism Challenges Official Partner of Major Japan Event Visa Promotional Campaigns
20. 19 Generate commission-based income without added management effort Create new revenue source Significantly cutting wait times at popular restaurants with long lines Drastically reducing wait times Resolve neighborhood issues caused by long lines, and language barriers Help reduce conflicts caused by waiting lines A service allowing guests to purchase a pass for priority entry without waiting in line.
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22. Our Values IHIBON At TableCheck, we uphold 6 core values as we strive to become a world-leading restaurant tech company from Japan. These values form the acronym “IHIBON.” 21
23. 22 Pioneering new dining experiences Innovation Embrace cutting-edge technology and expertise, driving continuous innovation without limits Compassion in Every Connection Hospitality Acting with Integrity Integrity Open Environment Built by a Diverse Team Borderlessness Taking Initiative, Delivering Results Ownership Moving with Speed and Purpose Now We act with sincerity, gratitude, and empathy toward all We take responsibility for our actions and choose to build trust through honesty and transparency Together with teammates from diverse backgrounds, we foster openness and embrace global challenges We think and act proactively, taking responsibility to deliver outcomes that drive our mission forward We value time and boldly take on challenges. Fast, decisive action drives growth and change TableCheck’s 6 Core Values: “IHIBON”
24. 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 0 50 100 150 200 250 1 2 15 25 53 75 104 91 100 104 159 233 248 248ppl ※As of May 2025 Employees count Accelerating Team Growth! Number of members % by Job Category 23 years 32 ％ 26 Sales ％ 32.2 Consulting ％ 34.3 Development ％ 16.5 Administration ％ 11.3 Others ％ 5.7 countries 28 Average Age Upon Joining in 2024 Foreign Employees in Japan
25. Benefits 24 Holidays & Leave Weekends & public holidays off Summer leave (flexible Jul–Sep) Congratulations/Bereavement & caregiving leave Childcare & maternity/paternity leave New Year holidays Birthday leave Paid leave usable from day 1 A flexible work environment! Policies & Environment Flextime system Remote work One-hour flexible break time Free address seating Private booths Social insurance Commuting allowance Employee referral program Internal job postings 1-on-1 policies Free alcohol after work Welcome lunch Stock options planned Work styles can be discussed to better suit your lifestyle.
26. １ 2 3 Unique job role based trainings Variable program lengths Optional learning programs for skill development Training Program 25 A dedicated training team to support you! At TableCheck, a dedicated training team provides role- specific programs tailored to each position. We offer structured support to help employees gain the knowledge and skills needed to succeed in their roles.
27. New hires / All roles Sales & Marketing Onboarding, Customer Success & Support Startup Program Besides general onboarding, training includes our MVV, product, and basic foodservice knowledge. New hires can acquire key company insights and foundational skills to succeed at TableCheck. We teach essential product knowledge, proposal skills, and troubleshooting. You’ll acquire what’s needed to confidently start your role fully prepared. Skill-Up Program Professional Program 26 Role-specific training ensures even those with less experience can start confidently. You’ll also deepen your business understanding through cross-functional exposure. Acquire specialized knowledge and project management skills for customer support through step-by-step role-playing. Covers basic to advanced system onboarding and support, ready for practical work. For All Employees Optional Online Training We offer a broad range of training, from practical skills and communication to advanced knowledge and management for career growth. All courses are optional, so you can choose what fits your interests and goals. Training Program
28. 27 We hold a monthly “Welcome Party” to greet new hires! It’s a casual, voluntary event for mingling across departments while enjoying food and drinks. We also have club activities like fishing, hiking, futsal, and cooking contests. At TableCheck, with many international members, we match language learners and teachers every month! The 1-on-1 format allows casual conversations where you can learn languages like English or Japanese and enjoy cross-cultural exchange. Participation is voluntary and easy to join. Company events Monthly language exchange Cross-department borderless communication opportunities
29. 10th year A culture where diverse personalities are respected and taking on challenges is encouraged. 5th year An environment where you can grow alongside the company. 1st year 1st year 6th year International environment with great people. Both a Japanese and an international company. A flat and open culture where everyone can speak up. 1st year A diverse culture. Close connections with all members, both physically and psychologically. An environment where you can take on cross- team challenges of your own choosing. 2nd year A culture where everyone feels free to share ideas, no matter their role or experience 3rd year A NOW & ALL culture. Open to all opinions, acting fast together to solve problems. 9th year Ambitious goals, pursued with integrity and sincere action. 9th year No limits to what you can do! 28 What Our People Feel As “TableCheck-ness”
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31. STEP 01 STEP 02 STEP 03 STEP 04 STEP 05 STEP 06 Q&A for Hiring Process: https://adhesive-badge-1ac.notion.site/TableCheck-1ec92f60da29801e93c0d84c7b5badbe 30 Hiring Process Casual Interview Document Screening ※Selection process may change depending on the job role ※Conducted as needed ※Online ※Face to Face ※Offer interviews may be conducted as needed 1st Interview Aptitude Test ＆ Reference Check Offer 2nd Interview
32. Thank you for reading through to the end. We look forward to receiving your applications!