Management 3.0 取り組み例

-5αΠόʔΤʔδΣϯτ  ΞυςΫελδΦʹ͓͚Δ  .BOBHFNFOUͷऔΓ૊Έྫ )PXUP$IBOHFUIF8PSME ʙϚωδϝϯτ͕ੈքΛม͑Δʙ ԣಓູ

ࣗݾ঺հ w ԣಓູʢ!ZLND@EFWʣ w αΠόʔΤʔδΣϯτΞυςΫελδΦ w "*νϟοτϘοτʮ"*.FTTFOHFSʯ  ΤϯδχΞϦϯάɾϚωʔδϟʔ  ݉ϓϩμΫτɾΦʔφʔ

1PEDBTU΍ͬͯ·͢ IUUQMFBOBHJMFGN

ࣄྫ ͱ͍͏΄Ͳ͓͓͛͞Ͱ͸ͳ͘ɺ  ͜Μͳ෩ʹ.ϓϥΫςΟεࢼͯ͠Έͯ·͢Αɺతͳ ݱ৔Ͱ͍Ζ͍Ζ΍ָ͍ͬͯͯ͠Ͱ͢Αɺతͳ

.PWJOH.PUJWBUPSTͱ͸ ಺ൃతಈػ͕Ͳ͜ʹ͋Δ͔ɺ Λࣗ਎Ͱߟ͑ͯɺڞ༗͢ΔΧʔ υήʔϜ IUUQTNBOBHFNFOUDPNQSBDUJDFNPWJOHNPUJWBUPST

.PWJOH.PUJWBUPST ։ൃ߹॓ΞΠεϒϨΠΫ w ։ൃ߹॓ͬͯɺࠜ٧ΊͨΓ͕ͪͳͷͰɺ  ࠷ॳ΍్தʹΞΠεϒϨΠΫͱͯ͠ w ඇ೔ৗͳͷͰɺ  ීஈ࿩͞ͳ͍Α͏ͳ͜ͱ΋  ҧ࿨ײগͳ͘࿩ͤΔ

.PWJOH.PUJWBUPST POʢίʔνϯάηογϣϯʣʹͯ w ίʔνϯάηογϣϯͷॳճʹɺ͓ޓ͍Λ஌ΔͨΊʹɻ w ݸਓʹ͋ͬͨ໨ඪઃఆɺʹܨ͛΍͍͢ ˞ͨͩ͠ɺઈରʹ  ݁ՌΛ৭؟ڸͱͯ͠࢖ͬͯ  ͸͍͚ͳ͍ɻ  ର࿩ʹ͓͚Δຊਓͷؾ͖ͮΛ 
ϕʔεʹ͢Δɻ

)BQQJOFTT%PPSͱ͸ ϛʔςΟϯά΍ษڧձͳͲɺ ͦͷձΛ؆୯ʹৼΓฦΔ υΞʹషͬͱ͍ͯɺऴΘͬͨ ޙʹϥΠτʹϑΟʔυόοΫ IUUQTNBOBHFNFOUDPNQSBDUJDFIBQQJOFTTEPPS

)BQQJOFTT%PPS w ຖिͷεϓϦϯτϨτϩε ϖΫςΟϒͱ͸ผͰϥΠτ ʹɻ.5(ͷ࣭Λ্͛Δɻ w ͖ͭ·ͱ͏  ʮΞφϩάΊΜͲ͍ʯ w 4MBDLͷ3FBDUJPOͱ
5ISFBEͰ΍Δɻָνϯ Ͱ͍͍Ͷɺ͏Μɻ  ʢͪͳΈʹϨτϩ΋4MBDLͰ΍ͬͯ·͢ʣ

1FFSUP1FFS#POVT4ZTUFNͱ͸ ैۀһؒͰ૬ޓʹ৆༩ΛૹΓ͋͏γεςϜɻ  ʮϞνϕʔγϣϯʯຊʹ΋ಉ༷ͷ΋ͷ͕ग़ͯ͘Δɻ IUUQTXXXGPSCFTDPNTJUFTKVSHFOBQQFMPUIFQFFSUPQFFSCPOVT TZTUFNG

1FFSUP1FFS#POVT4ZTUFNͱ͸

1FFSUP1FFS'FFECBDL4ZTUFN w ͪΐͬͱ͓ۚͷ΍ΓऔΓ͸ձ੍ࣾ౓తʹΉ͔͔ͣͬͨ͠ w ͤΊͯQQͷධՁϝοηʔδΛɻ w (PPHMFϑΥʔϜ౤ߘˠ4MBDL௨஌ˠάϥϑਤ

ΈΜͳͰֶͿ w ͱΓ͋͑ͣΈΜͳͰֶΜͰΈΔ  .ϓϥΠϕʔτݚम΍ͬͯ΋Βͬͨ w νʔϜͷϚωʔδϟʔ  ʴಉ͡νʔϜͷ୭໊͔࿈Εͯ͘Δ  ͱ͍͏ϧʔϧͰ΍ͬͨ  ΄Μͱ͸શһͰड͚͔͚ͨͬͨͲ
wڞ༗ೝࣝɺڞ௨༻ޠΛ࡞Δ  ʮͦΕͬͯ͡ΌͶʁʯ

ΈΜͳͰֶͿ

θϛ੍౓!ΞυςΫελδΦ ࣗ਎͕औΓ૊Έ͍ͨݚڀྖҬʹରͯ͠ɺ૊৫͔Β༧ࢉ͕͓Γɺ Ұఆͷۀ຿͕࣌ؒ࢖͑Δ੍౓ IUUQTXXXDZCFSBHFOUDPKQGFBUVSFTEFUBJMJE

θϛ੍౓!ΞυςΫελδΦ w ͳΜͰతͩͱࢥͬͯΔ͔ w θϛ௕͸ཱީิˍࣗ෼Ͱ੒Ռఆٛͯ͠  ༧ࢉΛ૊ΜͰ໾һΛઆಘ͢Δɻ w θϛੜ΋ཱީิɻ w ӡӦ͔Β͸ɺ౎౓ΞυόΠε͕΋Β͑Δ 
੒Ռͷఆٛ΍ɺࠔ͍ͬͯΔ͜ͱͷ૬ஊɻ  ͋͘·Ͱ΋ΞυόΠεɻ w ૊৫͸੍౓Λఏڙɻ  ૊৫ϝϦοτ΋צҊͯ͠ɺঝೝ͑͞औΕ͹ɺେ͖ͳݖݶ͕༩͑ΒΕΔɻ

·ͱΊ w ͱΓ͋͑ͣΈΜͳɺಉ྅࿈Εͯ.ݚमड͚ͯΈΑ͏  ແྉϫʔΫγϣοϓ΋΍ͬͯΔΑʂ  <13>.BOBHFNFOU w ͦ͏ͩɺαΠόʔΤʔδΣϯτΞυςΫελδΦʹߦ͜͏  <13>ΞυςΫελδΦ

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Management 3.0 取り組み例

Management 3.0 取り組み例

Minoru YOKOMICHI

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-5αΠόʔΤʔδΣϯτ  ΞυςΫελδΦʹ͓͚Δ  .BOBHFNFOUͷऔΓ૊Έྫ )PXUP$IBOHFUIF8PSME ʙϚωδϝϯτ͕ੈքΛม͑Δʙ ԣಓູ

ࣗݾ঺հ w ԣಓູʢ!ZLND@EFWʣ w αΠόʔΤʔδΣϯτΞυςΫελδΦ w "νϟοτϘοτʮ".FTTFOHFSʯ  ΤϯδχΞϦϯάɾϚωʔδϟʔ  ݉ϓϩμΫτɾΦʔφʔ

1PEDBTU΍ͬͯ·͢ IUUQMFBOBHJMFGN

ࣄྫ ͱ͍͏΄Ͳ͓͓͛͞Ͱ͸ͳ͘ɺ  ͜Μͳ෩ʹ.ϓϥΫςΟεࢼͯ͠Έͯ·͢Αɺతͳ ݱ৔Ͱ͍Ζ͍Ζ΍ָ͍ͬͯͯ͠Ͱ͢Αɺతͳ

.PWJOH.PUJWBUPSTͱ͸ ಺ൃతಈػ͕Ͳ͜ʹ͋Δ͔ɺ Λࣗ਎Ͱߟ͑ͯɺڞ༗͢ΔΧʔ υήʔϜ IUUQTNBOBHFNFOUDPNQSBDUJDFNPWJOHNPUJWBUPST

.PWJOH.PUJWBUPST ։ൃ߹॓ΞΠεϒϨΠΫ w ։ൃ߹॓ͬͯɺࠜ٧ΊͨΓ͕ͪͳͷͰɺ  ࠷ॳ΍్தʹΞΠεϒϨΠΫͱͯ͠ w ඇ೔ৗͳͷͰɺ  ීஈ࿩͞ͳ͍Α͏ͳ͜ͱ΋  ҧ࿨ײগͳ͘࿩ͤΔ

.PWJOH.PUJWBUPST POʢίʔνϯάηογϣϯʣʹͯ w ίʔνϯάηογϣϯͷॳճʹɺ͓ޓ͍Λ஌ΔͨΊʹɻ w ݸਓʹ͋ͬͨ໨ඪઃఆɺʹܨ͛΍͍͢ ˞ͨͩ͠ɺઈରʹ  ݁ՌΛ৭؟ڸͱͯ͠࢖ͬͯ  ͸͍͚ͳ͍ɻ  ର࿩ʹ͓͚Δຊਓͷؾ͖ͮΛ

)BQQJOFTT%PPSͱ͸ ϛʔςΟϯά΍ษڧձͳͲɺ ͦͷձΛ؆୯ʹৼΓฦΔ υΞʹషͬͱ͍ͯɺऴΘͬͨ ޙʹϥΠτʹϑΟʔυόοΫ IUUQTNBOBHFNFOUDPNQSBDUJDFIBQQJOFTTEPPS

)BQQJOFTT%PPS w ຖिͷεϓϦϯτϨτϩε ϖΫςΟϒͱ͸ผͰϥΠτ ʹɻ.5(ͷ࣭Λ্͛Δɻ w ͖ͭ·ͱ͏  ʮΞφϩάΊΜͲ͍ʯ w 4MBDLͷ3FBDUJPOͱ

1FFSUP1FFS#POVT4ZTUFNͱ͸ ैۀһؒͰ૬ޓʹ৆༩ΛૹΓ͋͏γεςϜɻ  ʮϞνϕʔγϣϯʯຊʹ΋ಉ༷ͷ΋ͷ͕ग़ͯ͘Δɻ IUUQTXXXGPSCFTDPNTJUFTKVSHFOBQQFMPUIFQFFSUPQFFSCPOVT TZTUFNG

1FFSUP1FFS#POVT4ZTUFNͱ͸

1FFSUP1FFS'FFECBDL4ZTUFN w ͪΐͬͱ͓ۚͷ΍ΓऔΓ͸ձ੍ࣾ౓తʹΉ͔͔ͣͬͨ͠ w ͤΊͯQQͷධՁϝοηʔδΛɻ w (PPHMFϑΥʔϜ౤ߘˠ4MBDL௨஌ˠάϥϑਤ

ΈΜͳͰֶͿ w ͱΓ͋͑ͣΈΜͳͰֶΜͰΈΔ  .ϓϥΠϕʔτݚम΍ͬͯ΋Βͬͨ w νʔϜͷϚωʔδϟʔ  ʴಉ͡νʔϜͷ୭໊͔࿈Εͯ͘Δ  ͱ͍͏ϧʔϧͰ΍ͬͨ  ΄Μͱ͸શһͰड͚͔͚ͨͬͨͲ

ΈΜͳͰֶͿ

θϛ੍౓!ΞυςΫελδΦ ࣗ਎͕औΓ૊Έ͍ͨݚڀྖҬʹରͯ͠ɺ૊৫͔Β༧ࢉ͕͓Γɺ Ұఆͷۀ຿͕࣌ؒ࢖͑Δ੍౓ IUUQTXXXDZCFSBHFOUDPKQGFBUVSFTEFUBJMJE

θϛ੍౓!ΞυςΫελδΦ w ͳΜͰతͩͱࢥͬͯΔ͔ w θϛ௕͸ཱީิˍࣗ෼Ͱ੒Ռఆٛͯ͠  ༧ࢉΛ૊ΜͰ໾һΛઆಘ͢Δɻ w θϛੜ΋ཱީิɻ w ӡӦ͔Β͸ɺ౎౓ΞυόΠε͕΋Β͑Δ

·ͱΊ w ͱΓ͋͑ͣΈΜͳɺಉ྅࿈Εͯ.ݚमड͚ͯΈΑ͏  ແྉϫʔΫγϣοϓ΋΍ͬͯΔΑʂ  <13>.BOBHFNFOU w ͦ͏ͩɺαΠόʔΤʔδΣϯτΞυςΫελδΦʹߦ͜͏  <13>ΞυςΫελδΦ

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