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Luís Ferreira
June 04, 2016
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Design Sprints
Luís Ferreira
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Transcript
Design Sprints
GOALS of a design sprint
Produce a prototype with a solution for the job to
be done, based on real world information and validate it with potencial customers
EMPATHY
CREATIVITY
RATIONALITY
Symptoms that you need a DS
Build the wrong thing Waste of time and resources Months
building before having real clients to learn from
Build the wrong thing Waste of time and resources Months
building before having real clients to learn from
Build the wrong thing Waste of time and resources Months
building before having real clients to learn from
Build the wrong thing Waste of time and resources Months
building before having real clients to learn from
! Understand Diverge Converge Prototype Test
Understand
Ideal
CUSTOMER has a lot of data from market research has
a product already, with analytics has related products where to get customer data from is expert in the area, or brings one
What we usually have
CUSTOMER has little to no data bases decisions on assumptions
is just starting the business and is not the expert we would want him to be
What we can do to help
COMPANY base all ideas on data point out and question
assumptions gather as much real world data and expertise as possible CUSTOMER
Warning: If we need more than 2 days of research,
we are NOT ready for a design sprint
How to do it?
Team UX/Product Lead UI Designer Developer Project Manager Client Associate*
Project Manager* *optional
Exercises
Intros Idea Parking Lot Explain agenda and design sprint Pitch
Practice #1 Goals and anti-goals Existing products, competitors and substitutes Facts and assumptions Problem statement (JTBD) Who-do Personas Customer interviews Journey map Daily retrospective (plus/delta) Team drinks
None
None
Diverge
GOAL
Mind mapping Crazy eights Silent critique Storyboard
None
None
CONVERGE
GOAL
Assumptions Table Identify conflicts Testing plan Final storyboard
None
None
PROTOTYPE
GOAL
Physical Marvel or Invision (clickable prototype) Video HTML/CSS
Test !
5 interviews scheduled
Test Plan
While some build the prototype, the rest of the team
can work on getting everything ready for the tests
2 people, 1 talks Practice not asking leading questions Finish
the assumptions board
After the Tests
If everything on the prototype stays and all assumptions are
met, there is a high chance the tests were biased
After the DS
Create a capture document with photos
Things that worked all most some none
Things that worked all most some none most
Tune prototype and get to work
Things that worked all most some none some
Smaller design sprint
Things that worked all most some none none
Start over
TL; DR
Accelerate Learning
Design Sprints