CISA Series Information Systems Operations Part 5B

Business resilience is about more than recovering from disruption — it is about preparing for uncertainty, protecting critical operations, and restoring services with minimal impact.

In Part 5B of the CISA Domain 4 series, we walk through the key business resilience concepts relevant to Information Systems Operations and the CISA exam, including:

• Business Impact Analysis (BIA)
• System Resilience
• Data Backup, Storage and Restoration
• Business Continuity Planning (BCP)
• Disaster Recovery Planning (DRP)
• Recovery priorities including RTO and RPO
• Auditor focus areas and practical evidence examples
• Technology and AI considerations across resilience processes
• Key exam points and practical takeaways

These slides links theory to practical business scenarios and highlights what auditors typically look for when assessing resilience, continuity and recovery capabilities.

Whether you are preparing for the CISA exam, working in audit, risk, governance or information security, these concepts remain highly relevant in real-world environments.

Transcript

1. CISA Series – Part 5B Domain 4 Information Systems Operations and Business Resilience Business Resilience Operational Resilience, Continuity and Recovery
2. Why Business Resilience is Important Business resilience protects critical operations when systems fail, incidents occur, or unexpected disruptions impact the organisation. Downtime has real consequences — financial loss, customer dissatisfaction, reputational damage and compliance risk. Preparation reduces impact. Organisations that plan, test and practise recovery respond faster and recover with less disruption. Resilience supports trust. Customers, regulators and leadership expect essential services to remain available and recover quickly. Auditors assess more than documentation — they look for evidence that recovery plans are practical, tested and aligned to business priorities.
14. Key Takeaway Business resilience ensures the organization can anticipate disruption, continue critical operations, protect essential data and systems, and recover quickly with minimal impact. For the CISA exam, remember the flow: identify what is critical through the Business Impact Analysis, strengthen resilience, protect and restore data, maintain continuity, and recover IT services effectively
15. Disclaimer Based on practical experience and interpretation Based on practical experience and interpretation Not affiliated with any organization Not affiliated with any organization • Like • Share • Subscribe • Follow the series Thank You Thank You