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Ask vs. Offer Culture

Katherine Wu
February 12, 2021

Ask vs. Offer Culture

Presented at WE Ignite 2021

Katherine Wu

February 12, 2021
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  1. @kwugirl “I’ll just tell them no.” “Ugh, this puts me

    in a difficult position.” Ask Culture Guess Culture
  2. @kwugirl litmus test overview of cultures a few examples pros/cons

    further considerations strategies for handling work situations
  3. @kwugirl litmus test overview of cultures a few examples pros/cons

    further considerations strategies for handling work situations overview of cultures
  4. @kwugirl it’s OK to ask for anything + you’re OK

    getting ‘no’ for an answer ASK
  5. @kwugirl litmus test overview of cultures a few examples pros/cons

    further considerations strategies for handling work situations a few examples
  6. @kwugirl “Hmm, I don’t have time to make lunch 


    for next week.” “Could you make extra meals so I have lunch for the week?” Dan hears
  7. @kwugirl “I’m going to cook 2 meals this weekend.” “That’s

    so weird, Dan’s planning to make an extra meal this weekend, but ok.” What I did not say: “Oh, you don’t have to do that.” I think
  8. @kwugirl End Result “Why do we have so much food

    in the fridge?” “I’m such a good husband.”
  9. @kwugirl litmus test overview of cultures a few examples pros/cons

    further considerations strategies for handling work situations pros/cons
  10. @kwugirl Ask Culture Prioritizes efficiency No ambiguity Gets what you

    want (in the short-term) More open conflict Can make people feel uncomfortable
  11. @kwugirl Offer Culture Prioritizes not hurting feelings More polite Hard

    if you’re bad at reading social cues Can feel like no one is listening to you
  12. @kwugirl requests granted explicit verbal requests + implicit requests! proportion

    of requests granted requests granted explicit verbal requests
  13. @kwugirl litmus test overview of cultures a few examples pros/cons

    further considerations strategies for handling work situations further considerations
  14. @kwugirl litmus test overview of cultures a few examples pros/cons

    further considerations strategies for handling work situations strategies for handling
  15. @kwugirl If you’re from Ask Culture… Make an Offer Culture

    close friend Listen more closely Apologize if you realize >1 interpretation
  16. @kwugirl If you’re from Offer Culture… Remember that people might

    be unaware of “the rules” Resist the urge to “soften” a “No”
  17. @kwugirl litmus test overview of cultures a few examples pros/cons

    further considerations strategies for handling work situations work situations
  18. @kwugirl general things to consider useful phrasings example situations use

    your strengths work situations general things to consider
  19. @kwugirl general things to consider useful phrasings example situations use

    your strengths work situations useful phrasings
  20. @kwugirl “it’s ok if you’re busy…” “I understand if you’re

    busy…” “Hey, I have a question, but it’s totally ok if you want to say no.”
  21. @kwugirl general things to consider useful phrasings example situations use

    your strengths work situations example situations
  22. @kwugirl Ask Manager & Offer Report positive reinforcement for saying

    “no” be extremely wary of giving illusion of choice don’t default processes to people needing to ask PAY ATTENTION
  23. @kwugirl “People assume that if their boss is assigning them

    a ton of work, there’s no point in speaking up” https://www.thecut.com/2017/05/ask-a-boss-how-do-i-get-more-attention-from-my-boss.html
  24. @kwugirl additional situations to consider publish vs. pull managers https://medium.com/@wiredferret/publish-vs-pull-managers-e2b52a45d7e9

    non-native language speakers https://medium.com/@mollyclare/taming-the-steamroller-how-to-communicate-compassionately-with-non-native-english-speakers-d95d8d1845a0 retros formats of messaging (phone call vs. Slack)
  25. @kwugirl general things to consider useful phrasings example situations use

    your strengths work situations use your strengths