citizens to reschedule their test for a time that meets their needs Facilitate effective communication between call centre and local office staff Build the foundations for further service transformation
market segment does the product address? Who are the target customers and users? What problem does the product solve? Which benefit does it provide? What product is it? What makes it stand out? Is it feasible to develop the product? How is the product going to benefit the company? What are the business goals? THE PRODUCT VISION BOARD What is your purpose for creating the product? Which positive change should it bring about? This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License www.romanpichler.com Template version 05/17
GOAL The reason for creating the new release FEATURES The high-level features necessary to meet the goal METRICS The metrics to determine if the goal has been met This work is licensed under a Creative Commons THE GO PRODUCT ROADMAP Date or timeframe Features Metrics Goal Date or timeframe Features Metrics Goal Date or timeframe Features Metrics Goal Date or timeframe Features Metrics Goal NAME The name of the new release www.romanpichler.com Template version 10/16