A talk I gave at the annual global Ada's List conference 2020, based on my experiences of leading product and platforms at Citizens Advice national charity.
https://www.adaslist.co/speakers-2020/kylie-havelock
the BBC 4 in 10 people have used Citizens Advice at some point in their lives For every £1 spent we benefit our clients by £13 7 in 10 people have their problem solved
the BBC 4 in 10 people have used Citizens Advice at some point in their lives For every £1 spent we benefit our clients by £13 7 in 10 people have their problem solved
the BBC 4 in 10 people have used Citizens Advice at some point in their lives For every £1 spent we benefit our clients by £13 7 in 10 people have their problem solved
the BBC 4 in 10 people have used Citizens Advice at some point in their lives For every £1 spent we benefit our clients by £13 7 in 10 people have their problem solved
1980s Two recessions: growth in poverty Debt, housing and employment issues increase 2000s COVID hits 2020 2010s Child poverty continues to rise in working families