Medley Philippines Candidate Guide

Learn more about Medley and Medley Philippines. This guide provides prospective candidates with an overview of our business, how Medley Philippines helps drive Medley’s global growth, available positions, benefits, the hiring process, and what to expect when applying.

Updated June 2026

Transcript

1. Shaping the future of healthcare Introduction to Ver. A
2. Copyright© Medley, Inc. ALL RIGHTS RESERVED. Who Are We? Since 2009, Medley has been committed to shaping the future of healthcare through innovative products and services—including one of Japan's largest healthcare hiring platforms, now used by healthcare providers nationwide. Backed by a multidisciplinary team of engineers, physicians, and other healthcare professionals, Medley develops and delivers a wide range of online and AI-powered SaaS solutions that support patients, healthcare professionals, providers, and society as a whole. 2
3. Copyright© Medley, Inc. ALL RIGHTS RESERVED. 3 • 17 years since the company's founding • Headquartered in Tokyo, Japan • Listed on the TSE Prime Market, the leading market of Tokyo Stock Exchange • 13 offices across Japan, the U.S., and the Philippines • 1,815 Employees as of December 2025 — 22% annual employee growth • 26% annual sales growth • Sustained growth investments, with continued profitability Company Overview
4. Copyright© Medley, Inc. ALL RIGHTS RESERVED. HR Platform Since starting as a recruiting platform covering a wide range of healthcare professions, our business has evolved to support healthcare workers through training, hiring, and skill development. 4 Our Business Medical Platform Since starting as a telemedicine service addressing regional healthcare disparities, the business has evolved into a comprehensive platform that advances digital transformation in healthcare. The platform provides operational support tools, including an electronic health record (EHR) system paired with a telehealth system, and caters to a wide range of healthcare providers. Patient & Individuals Healthcare Providers Healthcare Professionals HR Platform Medical Platform Patient Integration Platform Healthcare recruiting Healthcare recruiting Online training Healthcare recruiting (US) Online medical encyclopedia Comprehensive healthcare app Menstrual cycle tracking app For medical clinics For hospitals For pharmacies For dental clinics SaaS Next-generation medical platform connecting providers and patients
5. Copyright© Medley, Inc. ALL RIGHTS RESERVED. 5 Medley Group Overview Medley Provides SaaS solutions for healthcare, serves as Medley’s global headquarters Tokyo, Japan Medley Philippines Opened in 2024, operation hub to drive Medley’s global business growth BGC, Taguig, Philippines Medley US In 2023, Medey ventured into the US market to operate “Jobley”as the first step in its global expansion. Bellevue, WA, U.S.A
6. About Medley Philippines
7. Copyright© Medley, Inc. ALL RIGHTS RESERVED. 7 Medley Philippines Overview • Opened and began operations in 2024 • Located in Bonifacio Global City (BGC), Taguig • Drives Medley's global growth, in collaboration with international teams • Currently plays a key role in advancing Medley’s U.S. business, Work Setup • Full-time • One-site • Graveyard shift • Must be within commuting distance Note: Relocation support is not included for any roles. A Day in the Role Example: Sales Representative • Conduct outbound calls to generate leads and drive sales • Promote relevant products/services to prospects • Identify customer needs and provide solutions • Collaborate with internal teams to improve operational workflows • Meet performance targets and KPIs • Contribute to process improvements Our Behavioral Principles Our Essentials →
8. Copyright© Medley, Inc. ALL RIGHTS RESERVED. 　　　　　　 　　　　 ✓ Required ✓ Preferred Not Required ROLE Inside Sales Representative Sales Lead Sales Manager Sales Onboarding / Training Specialist Career Support Assoc. (Account Management) Career Support Assoc. (Recruitment) Career Support Lead Career Support Manager Career Support Sr. Manager Good Comms ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Recruit- ment ✓ ✓ ✓ ✓ Persuasion / Influence ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Sales CRM / Systems ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Team Supervision ✓ ✓ ✓ ✓ ✓ Teams Management ✓ ✓ ✓ Dept Management ✓ Note: All roles require strong communication and leadership. More senior roles require broader ownership across teams and departments. Open Roles and Requirements 8 Account Mgmt ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Training ✓ ✓ ✓ ✓ ✓ ✓ Process Improvement ✓ ✓ ✓ ✓ Medley PH Application Form Apply here or QR code →
9. Copyright© Medley, Inc. ALL RIGHTS RESERVED. 9 Benefits Our Essentials Incentive Values-based incentive • For employees who consistently demonstrate reliability, professionalism, and positive workplace behavior • Eligibility during the probationary period Performance Reviews & Salary Increase Continuous performance evaluation & growth • Semiannual reviews in June and December • Evaluation of KPI performance, behavior, and collaboration Leave Credits Vacation & sick leave benefits • 24 annual leave credits (12 Vacation + 12 Sick Leave) • Accrues from Day 1, usable upon regularization • Up to 10 unused credits convertible yearly HMO Coverage Healthcare & medical support • Day 1 HMO coverage from the start of employment • Up to 2 dependents covered under Etiqa (Maybank Group) Government Benefits Mandatory employee benefits • SSS • Pag-IBIG • PhilHealth • 13th-Month Pay • Holiday premium pay Performance & Sales Incentives Performance-based incentive For employees who demonstrate • Consistent achievement of targets • Strong sales performance and conversions • Quality output and productivity • Contribution to team and business growth We value employees who demonstrate strong performance, reliability, and commitment. Regular employees are provided with benefits, incentives, and growth opportunities that support both professional development and overall well-being.
10. Copyright© Medley, Inc. ALL RIGHTS RESERVED. Our Hiring Process 10 X STEP 1 Application • Review qualifications, experience, and role fit • Initial alignment with our work setup and culture STEP 2 Phone Screening • Background overview • Initial communication skills assessment • Work setup confirmation • Location verification STEP 3 Virtual Interview • Behavioral & role-based questions • Problem-solving & communication assessment STEP 4 Final Virtual Interview • Deeper assessment of fit and expectations STEP 5 Offer • Offer discussion • Benefits overview STEP 6 Onboarding • Background & medical checks • Legal document collection • Onboarding guidance and preparation A structured process to help you learn more about the role and expectations while both sides determine whether it’s the right fit.
11. Copyright© Medley, Inc. ALL RIGHTS RESERVED. 11 Sales Background Q: Tell me about your experience handling sales or targets. We look for: • Ownership of targets • Measurable achievements • Consistency in performance Communication Skills Q: Describe a time you handled a difficult customer. We look for: • Clarity and confidence • Ability to manage conflict • Customer-focused approach Influence & Persuasion Q: Tell me about a time you convinced someone to make a decision. We look for: • Understanding of customer needs • Logical and emotional persuasion • Ability to close Work Commitment Q: Are you willing to work on-site on a graveyard shift? We look for: • Clear and confident commitment • Awareness of schedule expectations Startup Mindset Q: How can you add value to a growing company? We look for: • Initiative and ownership • Flexibility • Willingness to contribute beyond your role Problem Solving Q: Tell me about a challenging problem you solved. We look for: • Structured thinking • Initiative • Results orientation Interview Questions Sample questions to help you understand what we’re looking for and prepare with confidence.
12. Appendix About Jobley
13. Copyright© Medley, Inc. ALL RIGHTS RESERVED. • Jobley, launched in February 2023, is Medley’s U.S. business. • Jobley is a hiring platform for US healthcare professionals. At our current stage, we focus on dental jobs including dentists, dental hygienists, dental assistants, and administrative staff. • Our dedicated team offers comprehensive support to streamline the hiring process for dental practices, helping them quickly hire high-quality talent. What’s Jobley ? 13
14. Copyright© Medley, Inc. ALL RIGHTS RESERVED. 14 How Jobley Works Jobley efficiently and effectively connects healthcare employers with professionals through its innovative online hiring platform. Candidates apply Employers post jobs Healthcare professionals Healthcare practices • Jobley recommends jobs that match candidates’ preferences • Employers discover candidates’ profiles via Jobley • Jobley provides professional guidance and support • Jobley recommends candidates who fit employers’ hiring needs • Candidates find and apply to jobs that match their goals Medley PH’s Role • Serves as a core operational function behind Jobley's platform • Delivers personalized expert support for both employers & professionals • Leverages technology to drive better matching and hiring success
15. Copyright© Medley, Inc. ALL RIGHTS RESERVED. 15 Our Reach • As of June 2026, Jobley support dental hiring across 44 states and D.C. • By creating a more efficient hiring experience, Jobley helps dental practices build stronger teams while helping dental professionals find roles where they can thrive. Jobley is active in 44 states and D.C.
16. Shaping the future of healthcare