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What is User Experience?

What is User Experience?

A short presentation I gave at Krishna Engineering College, Coimbatore on what exactly is user experience. The audience were both graduate and under-graduate students of engineering.

Pradeep Nayar

April 21, 2012
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  1. ABOUT ME • User Experience Principal at Tribune Company, Chicago

    • Worked on several websites, web apps, mobile websites, iPad/iPhone/Android/Win 7 phone & tablet apps • 1999: Graduated with a B.E (Computer Science) • 2002: Gradated with a M.S (Computer Science) • Worked as a back-end Java developer • Moved to front-end (Ajax) development • Stumbled upon this thing called “User Experience”. • Obsessed about product design, user interfaces and solving problems @designonmymind
  2. TOPICS I WILL COVER... • What is USER EXPERIENCE? •

    Core UX principles • What is User-Centered Design? • Parts of UX • Some examples • How do you get in to the field of UX?
  3. UX is the art & science of making products, systems

    or services for consumers that are usable, useful and enjoyable.
  4. UX is the art & science of making products, systems

    or services for consumers that are usable, useful and enjoyable.
  5. Develops product • Code reusability • Maintainability Gives requirements Developer

    Consumer Business Owner • Business goals • How to make $$$$
  6. What the %&^%!? • Code reusability • Maintainability Gives requirements

    Developer Consumer Business Owner • Business goals • How to make $$$$ Develops product
  7. Who focuses on the consumer? • Code reusability • Maintainability

    Gives requirements Developer Consumer Business Owner • Business goals • How to make $$$$ Develops product
  8. • Code reusability • Maintainability Gives requirements Developer Consumer Business

    Owner • Business goals • How to make $$$$ UX Professional Develops product
  9. • Consumer needs • Bridges consumer needs, business goals &

    technical feasibility UX Professional • Code reusability • Maintainability Gives requirements Developer Consumer Business Owner • Business goals • How to make $$$$ Develops product
  10. UCD - USER CENTERED DESIGN UCD is the art &

    science of making products around the consumers.
  11. PRODUCT DEVELOPMENT CYCLE Discovery User Research Content Strategy Information Architecture

    Usability Engineering Visual Design Interaction Design Definition Development Deployment
  12. PRODUCT DEVELOPMENT CYCLE Discovery User Research Content Strategy Information Architecture

    Usability Engineering Visual Design Interaction Design Definition Development Deployment • Surveys • User Interviews • Competitive Analysis
  13. PRODUCT DEVELOPMENT CYCLE Discovery User Research Content Strategy Information Architecture

    Usability Engineering Visual Design Interaction Design Definition Development Deployment • Content Inventory • Copy writing
  14. PRODUCT DEVELOPMENT CYCLE Discovery User Research Content Strategy Information Architecture

    Usability Engineering Visual Design Interaction Design Definition Development Deployment • Site maps • Wireframes • User Flows
  15. PRODUCT DEVELOPMENT CYCLE Discovery User Research Content Strategy Information Architecture

    Usability Engineering Visual Design Interaction Design Definition Development Deployment • User Flows • Prototypes
  16. PRODUCT DEVELOPMENT CYCLE Discovery User Research Content Strategy Information Architecture

    Usability Engineering Visual Design Interaction Design Definition Development Deployment • Usability Testing • Cognitive walkthrough • Heuristic Evaluation
  17. PRODUCT DEVELOPMENT CYCLE Discovery User Research Content Strategy Information Architecture

    Usability Engineering Visual Design Interaction Design Definition Development Deployment • Design Mockups • Style Guides
  18. PRODUCT DEVELOPMENT CYCLE Discovery User Research Content Strategy Information Architecture

    Usability Engineering Visual Design Interaction Design Definition Development Deployment
  19. PRODUCT DEVELOPMENT CYCLE Discovery User Research Content Strategy Information Architecture

    Usability Engineering Visual Design Interaction Design Definition Development Deployment
  20. PRODUCT DEVELOPMENT CYCLE Discovery User Research Content Strategy Information Architecture

    Usability Engineering Visual Design Interaction Design Definition Development Deployment • Site Metrics • Surveys • User Interviews
  21. HOW DO YOU GET IN TO UX? • Consider incorporating

    UX in your projects. • Read about it (Books, Blogs, Podcasts, Videos) • Higher education (Masters, Certifications from HFI)