rights reserved. Navigating the SaaS Transformation Journey Jon Topper (He/Him) C U S T O M E R T R A C K - I N N O V A T I O N Founder & CEO The Scale Factory
rights reserved. 62% of European enterprises studied are prioritising migrating more workloads to the cloud this year. (Flexera 2023 State of the Cloud Report)
rights reserved. What is SaaS? • Software (usually web or app based) • Hosted in the cloud • For multiple tenants (customers) • Provided over the internet • Billed on a subscription basis
rights reserved. AWS Services Analytics Application Integration Blockchain Business Applications Cloud Financial Management Compute Contact Center Containers Customer Enablement Database Developer Tools End User Computing Front-End Web & Mobile Games Internet of Things Machine Learning Management & Governance Media Services Migration & Transfer Networking & Content Delivery Quantum Technologies Robotics Satellite Security, Identity, & Compliance Serverless Storage VR & AR
rights reserved. Platform Responsibilities (SaaS) Security DB Admin Backups App Code App Deployment Monitoring Network Design OS Patching Data Centre Ops Vendor (You) AWS
rights reserved. Make the most of your cloud platform • Adopt as serverless an approach as you can. • Use managed services where possible. • Take advantage of Availability Zones & Regions for DR.
rights reserved. Vend new accounts automatically • Removes human error from the deployment process • Makes it quicker and easier to create demo environments • Makes it quicker and easier to on-board new customers • Integrates with AWS marketplace
rights reserved. Sell on AWS Marketplace • No need to start new procurement agreements with your buyer • 75% reduction in onboarding effort • Build a Go To Market plan with AWS, reach 310K+ active customers • Marketplace handles metering, billing, and payments.
rights reserved. Engage with an AWS partner • New delivery models require new skills • Partners have a great depth of knowledge with the platform • Partner funding programs can reduce project risk