The Digital Transformation of the public administration in Italy started years later than in most European countries. All the more reason why this process of long-term transformation must involve strong political governance and technology skills, citizen-focused service design and process management. Now that we have a clear strategy set out by the Three-Year Plan, the Presidency of the Council of Ministers must lead the Digital Transformation, which, first and foremost, is a political, cultural and process-based transformation.
It’s day one!
Based on the experience gained over the 24 months of operating, we suggest the following initiatives.
This document was translated by Artificial Intelligence.