Operations can be tough, but can be even tougher at cloud scale! There must be some way we can make it better, more engaging and dare I say it - fun! Let's have a look at what tools we have over at AWS Systems Manager what can help us overcome the Operational Overhead we may have. Look at things that can help replace our Hop Boxes, a place where we can store parameters and secrets, understand the health and status of our workloads all in a single place.