Voice User Interface の歴史と未来 – 人類は VUI にたどり着き、どこへ向かうのか #cmdevio2017

クラスメソッドが運営するIT系技術ブログ Developers.IO のカンファレンスイベント Developers.IO 2017 で発表したセッション「Voice User Interface の歴史と未来」の登壇資料です。

ブログはこちらです。
http://dev.classmethod.jp/event/history-and-future-of-vui/

Transcript

1. History and future of Voice User Interface Ϋϥεϝιουגࣜձࣾ
   
   ϞόΠϧΞϓϦαʔϏε෦
   
   ਡ๚
   ༔ل %FWFMPQFST*0
   2017 
   Session C-4 
   2017.07.01
2. YUKI SUWA Technical Manager Classmethod, Inc.
3. ຊηογϣϯͷ಺༰ wਓྨ͕7PJDF
   6TFS
   *OUFSGBDFʹͨͲΓண͘·Ͱͷ
 ಓͷΓΛ୳ࡧ͠Α͏
   ‣Կͷҝʹੜ·ΕɺͲͷΑ͏ʹ੒௕͍ͯ͠Δͷ͔ʁ
   w7PJDF
   6TFS
   *OUFSGBDF͕໨ࢦ͍ͯ͠ΔະདྷΛ஌Ζ͏
   ‣ࢲͨͪιϑτ΢ΣΞɾϕϯμʔ͸
 7PJDF
   6TFS
   *OUFSGBDFͱ͍͏ٕज़Λ࢖ͬͯ
 Ͳ͏ͷΑ͏ͳ69ΛఏڙͰ͖Δఏڙ͢΂͖ͳͷ͔ʁ
4. Agenda w7PJDF
   6TFS
   *OUFSGBDFͱ͸
   w6TFS
   *OUFSGBDFͷྺ࢙
   w7PJDF
   6TFS
   *OUFSGBDFͷٕज़ͷྺ࢙
   w7PJDF
   6TFS
   *OUFSGBDFͷະདྷ
   w·ͱΊ 5 min 15 min 15 min 5 min 5 min
5. Voice User Interface (VUI) ͱ͸
6. Voice User Interfaceͱ͸ w੠ʹΑΔΠϯλʔ ϑΣʔ ε
   w࢖͍खͷ੠Ͱೖྗ͠ɺ࢖͍खʹ੠Ͱग़ྗ͢Δ
 ͍ͣΕ͔ͷΈͷ৔߹΋͋Δ
   wର࿩తͳ΍ΓͱΓͰίϯϐϡʔλΛૢ࡞͢Δ
7. ۙ͝ΖͷVoice User Interface is Personal Assistant
18. ࡢࠓͷ
    VUI ࣄ৘͸·͞ʹ
    େ
    PersonalAssistant ࣌୅
19. ਓྨ͕76*ʹͨͲΓண͘·Ͱ
    History of User Interface
20. User Interfaceͱ͸ wਓؒͱίϯϐϡʔλؒͰ৘ใΛ΍ΓऔΓ͢Δ઀఺
21. CUI
    Character User Interface wจࣈྻʹΑΔ΍ΓऔΓΛߦ͏Πϯλʔ ϑΣʔ ε
    w͍ΘΏΔࠇ͍ը໘
    wΩʔϘʔυͳͲ͔ΒจࣈྻΛೖྗ͠ɺ
 ΢Πϯυ΢ʹจࣈྻΛग़ྗ͢Δ
    w$-*
    ͱ΋ݴ͏
23. CUIͷͭΒ͞ wجຊతʹ։ൃऀ͕࢖͏΋ͷ
    wҰൠϢʔβ޲͚Ͱ͸ͳ͍
    wίϚϯυΛ֮͑Δඞཁ͕͋Δ
    w௚ײతͰ͸ͳ͍
24. wίϯϐϡʔλɾάϥϑΟοΫεΛ༻͍ͯ΍ΓऔΓΛ ߦ͏Πϯλʔ ϑΣʔ ε
    w৘ใΛάϥϑΟΧϧʹදݱ
    wΑΓ௚ײతͳදݱʹ GUI
    Graphical User Interface
25. First GUI Xerox Star Apple Lisa Xerox Alto
26. w%FTLUPQ
    .FUBQIPS
    w4LFVNPSQIJTN
    %FTJHO
    w'MBU
    %FTJHO
    w.BUFSJBM
    %FTJHO History of GUI Design
32. wΑΓࣗવମͳೖग़ྗΛߦ͏Πϯλʔ ϑΣʔ ε
    wࣗવͳಈ࡞ͰίϯϐϡʔλΛૢ࡞͢Δ
    wը໘ʹ௚઀৮ΕͨΓɺ਎ମΛಈ͔͢
    wޒײʹಇ͖͔͚ΔϑΟʔυόοΫ NUI
    Natural User Interface
39. δΣενϟʔͷͭΒ͞ wख͕ർΕΔ
    w৔ॴΛऔΔ
    w͕͔͔࣌ؒΔ
    wޡૢ࡞͠΍͍͢
    wήʔϜ͸ָ͍͠
    wλεΫΛ͜ͳ͢ͷ͸ࠔ೉
40. NUI going to VUI w੠͸ը໘ʹґଘ͠ͳ͍
    w੠͸ࣗવʹൃ͢Δ͜ͱ͕Ͱ͖Δ
    wԻ͸ࣗવʹฉ͘͜ͱ͕Ͱ͖Δ
    w͍ͭͰ΋ɺͲ͜Ͱ΋࢖͑Δ
41. ίϯϐϡʔλΛ࢖͍ͬͯΔ
    ͱ͍͏ײ͕֮ബΕ͖͍ͯͯΔ
43. VUIΛऔΓרٕ͘ज़ͷྺ࢙
44. VUIͷΞʔΩςΫνϟ https://lekta.ai/blog/talking-to-machines-more-naturally-than-ever-before-voice- interface-for-lekta-nlp/ ԿΛೖྗͤ͞Δ͔ʁ Ͳ͏൓Ԡ͢Δ͔ʁ
45. VUIͷΞʔΩςΫνϟ ԿΛೖྗͤ͞Δ͔ʁ
46. History of Speech Recognition 1952 Audery by Bell Labs 1962 Shoebox by IBM 1970 Hidden Markov Model 1971 SUR Program by DARPA 1980s IVR by Speechworks 1990s Dragon Dictate by Nuance Communications 2000s Siri by Siri Voice Search by Google ਺ࣈ
    
    
    
    ͷԻ੠ೝࣝ ୯ޠͷԻ੠ೝࣝ ୯ޠͷԻ੠ೝࣝ Ի੠ೝࣝͷੑೳͷ޲্ IVRͷىݯ ࿈ଓͨ͠Ի੠ೝࣝ Personal Assistantͷىݯ
47. Shoebox
    IBM 1962
48. Hidden Markov Model wͦΕ·ͰͷԻ੠ೝٕࣝज़ͷ՝୊Λղܾ͢Δํ๏
    w౷ܭσʔλΛݩʹ֬཰తʹσʔλΛѻ͏
    w࣌ؒมԽ΋ؚΊͯԻ੠Λ౷ܭతʹදݱͰ͖Δ http://www.tel.co.jp/museum/magazine/human/120709_topics_03/index.html
49. IVR
    Interactive Voice Response
50. Twilio
51. Amazon Connect
52. Siri
    Siri 2007
53. Siri … ?
54. Speech Interpretation and Recognition Interface
55. Voice Search
    Google 2008
56. AI & Chat Bot
57. VUIͷΞʔΩςΫνϟ Ͳ͏൓Ԡ͢Δ͔ʁ
58. History of Chat Bot 1966 ELIZA 1972 PARRY 1988 JABBERWACKY 1995 A.L.I.C.E. 2010 Siri 2012 Google Now ੈքॳͷࣗಈԠ౴ ҙݟΛ࣋ͭ&-*;" ݴޠͱจ຺͔ΒԠ౴Λ࡞੒ ΦʔϓϯιʔεԽ εϚϗͰಈ࡞͢ΔBot
59. ػց࿦
    René Descartes ఱީ΍஍ܗɺੜ໋ͳͲͷॾʑ ͷࣗવݱ৅Λͦͷ෦෼͍҃ ͸ཁૉͷܾఆ࿦తͳҼՌؔ ܎ͷΈɺಛʹݹయྗֶతͳ ҼՌ࿈࠯ͷΈͰɺղऍͰ͖ શମͷৼΔ෣͍΋༧ଌͰ͖ Δͱ͢Δཱ৔
60. ELIZA wδϣηϑɾϫΠθϯό΢ϜʹΑͬͯൃ໌
    wདྷஊऀத৺ྍ๏Λߦ͏ͨΊʹ࡞ΒΕͨ
    w؆୯ͳύλʔϯϚονϯάٕ๏ʹΑΔࣗવݴޠॲཧ
63. ਓʹدΓఴ͏Α͏ʹ
    ਐԽ͖ͯͨ͠
64. VUIͷະདྷ
65. ੜ׆ͷதͰࣗવʹ࢖͑ΔΑ͏ʹ wΑΓࣗવମͳձ࿩
    wΑΓεϚʔτͳࢧԉ
    wΑΓଟ͘ͷ෼໺Ͱͷ׆༻
66. ΑΓࣗવମͳձ࿩ wձ࿩ͷίϯςΩετΛཧղ͢Δ
    w࿩ͷྲྀΕΛཧղ͢Δ
    wର࿩૬खʢϢʔβʔʣͷ͜ͱΛཧղ͢Δ
    wঢ়گΛཧղ͢Δ
67. ΑΓεϚʔτͳࢧԉ w༧ଌม׵
    w$6*
    ΍
    (6*
    ͱͷ૊Έ߹Θͤ
    wϋʔυ΢ΣΞ΋ؚΊͨ૯߹తͳମݧ
68. ΑΓଟ͘ͷ෼໺Ͱͷ׆༻
69. VUI
    ͔Β͞ΒͳΔະདྷ΁
70. w෺ཧతʹܗঢ়͕มԽ͢ΔΠϯλʔ ϑΣʔ ε
    wػೳͱܗଶ͕ҰମԽ͢Δ
    wίϯϐϡʔλ͕ΑΓੜ׆ʹ༹͚ࠐΜͰ͍͘ OUI
    Organic User Interface
77. ·ͱΊ w͍ͭͷ࣌୅΋ੜ׆Λ๛͔ʹ͢Δ͜ͱ͕໨త
    wίϯϐϡʔλ͕ɺΑΓੜ׆ʹ༹͚ࠐΜͰ͍͘
    wਓؒΛஔ͖׵͑Δଘࡏʹ
    w76*Λ׆༻ͯ͠ͲͷΑ͏ʹੜ׆Λ๛͔ʹͰ͖Δ͔
 Λߟ͑ͯ࡞Ζ͏