Agile Singapore - An Introduction to Systems Thinking

In this slides, Chandra & Vignesh from Titansoft share their learnings from a recent workshop on Systems Thinking by Richiiro Oda who is a trained Systems Thinker himself.

Transcript

1. Introduction to Systems Thinking By Chandra S & Vignesh R – TITANSOFT Based on Riichiro Oda System Thinking Workshop in Singapore April 2019
2. What can you expect from this sharing?
3. INTRODUCTION
4. Outline What is System Thinking? Iceberg Model System Archetype Summary
7. My own explanation about system thinking A systematic way to understand how system work by observing: 1. Relation between each component. 2. Believe/Policies that affecting each decision. 3. Pattern observed over time
8. ICEBERG MODEL
9. Serious Production Bug. Fish depletion. What has influence the pattern? What are the assumptions, beliefs, and values?
10. Let’s go deeper.
11. 7 Fishing companies One Goal • Making $$$ Fishing Area • Shared Area Starting Point • 2010 • Start with 4 Fish ships Facts Known • Fish growth population rate. • Shipping Cost
12. Iceberg: Events Many companies closed
13. 0 10 20 30 40 50 60 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total Ships For All Companies Ships -100,000.00 -80,000.00 -60,000.00 -40,000.00 -20,000.00 0.00 20,000.00 40,000.00 60,000.00 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total 7 Companies Profit/Year Profit / Year 0 10 20 30 40 50 60 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total Ships Went to Sea Ships Went To The Sea 0 10 20 30 40 50 60 70 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total Fishes Catch (100K) Ships Went To The Sea Iceberg: Pattern of Behavior / Behavior over time
14. Ice Berg: Structure of the System. Tools: Causal Loop Diagram. A causal loop diagram (CLD) is a causal diagram that aids in visualizing how different variables in a system are interrelated.
15. Ice Berg: Structure of the System. Tools: Casual Loop Diagram.
16. Ice Berg: Structure of the System. Tools: Casual Loop Diagram. Reinforcing loop Balancing loop
17. Let’s draw 7 companies behavior over time into CLD.
25. Where’re the mental models?
26. • More ships – More Fishes – More money • Everyone also buys more ships. • This fish ecosystem won’t last longer – Less Ship/Fishing – Less Cost
27. Okay! So what’s next?
31. Patterns
32. ACME Software House Started in 2006 Team of 4 people 2x growth
38. Limits to success
41. Patterns System Archetypes
42. If we think each system as a story, system archetypes are the classical stories that we keep seeing over and over again.
43. Why do we need System Archetypes?
44. Points of intervention
47. Let’s look at another example
50. Fixes that fail
51. • Accidental Adversaries • Balancing Loop • Drifting Goals • Escalation • Fixes That Fail • Growth and Underinvestment • Limits to Success • Reinforcing Loop • Shifting the Burden • Success to the Successful • Tragedy of the Commons
53. Lets revisit our original problem
55. • Limit you’re the number of ships. • Monopolize the sea • Create your own fish farming.
56. Summary
57. Recap • What is system thinking? • Iceberg Model • Events • Behavior over time • Causal Loop Diagram • Mental models • System Archetypes
58. Recommended Reading
60. Our advice • Take it slow • Practice, practice, practice • Seek to understand your own mental model • Validate intervention with model
61. “We don’t need better solutions; we need better thinking about problems.”
62. Any questions?