How visualization helps us navigate our complex environment

In knowledge work, many things are typically invisible or opaque, ranging from our process, the actual work items, to our models for making sense of these.
These are therefore open to assumption and misunderstanding, stemming partly from a variety of different perspectives.

At Spotify, we aim to build shared views and models to reduce unnecessary ambiguity and improve our understanding, allowing us to more effectively navigate in a Complex environment.

In this talk I share some examples of how Spotify is using Visual techniques to learn and respond faster, including stories of our learnings along the way.

Transcript

1. How Visualization helps us navigate our Complex Environment Cliff Hazell Agile Coach @ixhd
3. Knowledge Work is Complex and hard to navigate
4. An Opportunity Discover what others aren’t by learning faster
5. How?
6. Identify Combine Remind
7. Identify Options and help us sense quicker
9. Ambiguous Value? A short story
10. Combine Diverse perspectives and increased coherence
14. Remind Like vacation photo’s Fast context switching
20. BIG Reusable Easily changed Persistent Some Tips
22. Thank you cliff@spotify.com @ixhd on twitter