有系統最安心？科技手段的正當程序 / “Trust the System?” Due Process Considerations of Algorithmic Decision-Making

身處資訊社群中，我們往往會不經意的試圖自動化許多流程——從工作分配的方式、會議時間的敲定、工作人員的招募與財務報支，有太多行政手續是可以用電子化表單甚至系統取代的了。然而在追求便利、統一、效率的同時，我們又交換掉了什麼呢？這場議程將會用類似讀書心得分享的方式，跟大家談談對數位系統自動化的反思與過程中應當納入考量的各式正當程序 (due process) 保障。

The session will reflect on necessary procedural safeguards of information systems in a relaxed manner.

For us developers, there is often an unconscious urge to automate whatever process we have on hand. From mundane tasks, like meeting time arrangement, to the extent of handling staff recruitment or financial aid, there are numerous administrative procedures that can be replaced with electronic forms or even complex systems. In our ultimate pursuit of convenience, uniformity, and efficiency, however, seldom do we look back and ask “what is the catch?” This session will engage in a study group-like discussion to explore on the consequences of automating digital systems and the necessary due process considerations before and after such implementation.

2023/7/30 Talk @ COSCUP 2023, National Taiwan University of Science and Technology (NTUST), Taipei, Taiwan.

Transcript

1. RSChiang @ COSCUP 2023, CC BY - SA 4.0 “TRUST THE SYSTEM?” 有系統最安⼼？科技⼿段的正當程序 DUE PROCESS CONSIDERATIONS 
 OF ALGORITHMIC DECISION-MAKING
2. 姜柏任 RSChiang hi@poren.tw / @ RSChiang@g0v.social Photo by Passionfruit @ g0v.tw Flickr, CC BY 2.0.
3. 這個議程要講什麼？
4. 議程⼤綱 系統⾃動化出了什麼問題？ 可能會與哪些原理原則衝突？ 我們要的未來是什麼？
5. ⾃動化系統
7. ◂ 混合系統 ◂ 僅提供⾃動化建議 ◂ ⾃動判斷、⼈⼯裁量 ◂ ⾃動決策、⼈⼯受理申訴 ◂ ⾃動系統
8. ⾃動化了，然後呢？
9. • 程式設計者轉譯有所偏誤， 
 創造了原先規則裡沒有的限制 • ⾃動化偏⾒： 
 ⼈⼯審核者傾向相信電腦計算的結果 • 更正錯誤與事前知情困難 ⾃動化系統的五四三
10. 「電腦揀ê哦？」 愛之味 ⽜奶花⽣ 阿婆篇40秒 ( 1998 ) on YouTube
11. • 正當程序：揭露決策過程 • 可課責性：為個別決策負責 • 比例原則：⼿段公平適當且合乎⽬的 General Principles of Good Administration 良好⾏政的⼀般原則
13. 分類化
14. https://volunteer.coscup.org/setting/pro f ile
15. ⾃動化決策與暗⽰
16. https://www.facebook.com/toomore/posts/10228806521929121
17. https://github.com/COSCUP/COSCUP - Volunteer/blob/main/module/applyreview.py
19. 推⼒ Nudging
20. https://volunteer.coscup.org/tasks/2023
21. Photo by Daisuke @ g0v.tw on Flickr, CC BY 4.0
22. 在⾃動化以前 
 思索需要與未來
23. RSChiang @ COSCUP 2023, CC BY - SA 4.0 THANKS! 有系統最安⼼？科技⼿段的正當程序 “TRUST THE SYSTEM?” DUE PROCESS CONSIDERATIONS 
 OF ALGORITHMIC DECISION-MAKING Arrow icon sourced from COSCUP GitHub repo, released under MIT license.