outcomes? USER GOALS. What do we know about our target users? What are the impact to the users? TEAM. Who needs to be involved? STRATEGY. Why will people choose this over the alternative? CURRENT WORKFLOWS. What are the current workflows? Can you show the steps and URLs? OUTCOMES. What outcome do you want? Design is problem solving
month after launch) - 25% more than in the year before. -2016 Intranet Design Annual (Repsol) 64% of staff using intranet either daily or at least several times per week. -2016 Intranet Design Annual (American Cancer Society) 570% more clicks on news articles per month. -2016 Intranet Design Annual (Dorma + Kaba) INCREASED USER SATISFACTION Users are happy with the new intranet. 97.86% of employee visited the new intranet to access tools for work. -2016 Intranet Design Annual (Repsol) 71% of staff rated the intranet the most useful communications channel. -2016 Intranet Design Annual (American Cancer Society) TIME AND COST SAVINGS More than 50% time saving for publishing topical content (news, events, and articles) after new intranet launch. -2016 Intranet Design Annual (Repsol) 2.79 more page views per visit and 2 min 38 sec less on each time of visit, which implies time and productivity improvement, thus cost savings. -2016 Intranet Design Annual (Repsol) Reduced the costs of servers needed to house the content by 62%. -2016 Intranet Design Annual (American Cancer Society) INCREASED EFFICIENCY ON INFORMATION FINDABILITY Retire 54% of old content. -2016 Intranet Design Annual (NAV Canada) Reduced code by 67% (.2 million lines of custom code) -2016 Intranet Design Annual (Enbridge Inc.) Design is problem solving
Ready Data RAW DATA Sample automation steps 1. GET DATA 2. RUN ANALYSIS 3. COPY RESULTS 4. NOTIFY OWNER AUTOMATION OF STEPS PIPELINE PIPELINE PROCESSED DATA PROCESSED DATA PROCESSED DATA PROCESSED DATA Quality Control Design is a communication
workflow ! Record procedure and results ! method ! amplify ! purify ! Record Kits ! Record Params! Record Results! Record Samples Indexes! Run QC workflow! Record procedure and findings ! Sequencing Procedure Start! Preparation for Sequencing Procedure! Measure & Record! pools ! Record Kits ! -> to load ! cBOT ! Record Settings! Record Flow cell id! Data Analysis ! Goal : Execute an order Functional Genomics : Lab Operator
STAKEHOLDERS AS CUSTOMERS 90 minutes Now that we have an understanding of skills, people, projects, orgs, let’s try and find the quick wins 1. Start with stakeholder jobs. 2. Add pains and gains of stakeholders. 3. Describe your products/services (the products/services you provide to stakeholders). ACTIVITY: VALUE PROPOSITION CANVAS