What is a chatbot?
A chatbot is a computer program that is designed to simulate human conversation. Chatbots are often used in online customer service environments, but can also be found in other areas such as sales and marketing.
Chatbots are typically used to handle simple, repetitive tasks that would otherwise require human interaction.
Learn more about chatbot lifecycle here.
Role of augmented reality in business communication
Virtual reality and augmented reality are two cutting edge technologies that are beginning to have a major impact on businesses across a wide range of industries. These technologies offer new ways for businesses to communicate with their customers and employees, and they are already starting to change the way businesses operate.
Augmented reality is a technology that allows users to view computer-generated images superimposed onto their real-world surroundings. This can be used in a number of ways, such as overlaying navigation directions onto a person's view of the world around them, or providing information about products in a store.