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ファシリテーションの難しさと楽しさ
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yohhatu
January 10, 2019
Business
1
15k
ファシリテーションの難しさと楽しさ
Regional Scrum Gathering Tokyo2019 での発表資料 #RSGT2019
yohhatu
January 10, 2019
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Transcript
ϑΝγϦςʔγϣϯͷ ͠͞ͱָ͠͞ ΪϧυϫʔΫε தଜɹ༸ !ZPIIBUV IUUQTVOTQMBTIDPNQIPUPT54HXCVNBOV& 3FHJPOBM4DSVN(BUIFSJOH5PLZP
ɾதଜɹ༸ Α͏ ɾΪϧυϫʔΫε ɾݱίʔνΞδϟΠϧίʔν ɾೝఆεΫϥϜϚελʔ ɾ%FW-07&ؔ ɾ!ZPIIBUV IUUQBCPVUNFZPIIBUV ࣗݾհ
ΪϧυϫʔΫε ✔ԾઆݕূܕͷαʔϏεاը։ൃɺݱ վળ͢ΔݱίʔνͳͲͰΫϥΠΞϯτͷ ࣄۀΛਪਐ͢Δ ✔ϛογϣϯʮਖ਼͍͠ͷΛਖ਼ͭ͘͘͠ ΔʯɺՁʮӽڥʯ ✔શࠃ֤ͷΤϯδχΞ ɺσβΠφʔͱΈɺ ద࣌దνʔϜΛ࣮ݱ͍ͯ͠Δ
IUUQTWJTVBMIVOUDPNGQIPUPG ݱίʔνͱʁ
ϛογϣϯ ʮਖ਼͍͠ͷΛਖ਼ͭ͘͘͠Δʯ ݱΛ૿͢
ؔΘͬͨݱ ࣾ IUUQTWJTVBMIVOUDPNQIPUP
ؔΘͬͨνʔϜ νʔϜ IUUQTWJTVBMIVOUDPNQIPUP
None
✔ϑΝγϦςʔγϣϯΛΔ࣌ͷམͱ ݀͠ ✔ݱίʔν͕ߟ͑ΔϑΝγϦςʔγϣ ϯΛ͏·͘ΔͨΊͷώϯτ ࠓಘΒΕΔ͔͠Εͳ͍͜ͱ
✔ΞδϟΠϧͷ ✔4DSVNͷ ✔ݱվળͷ͓ ࠓ͓͠ͳ͍͜ͱ
None
IUUQTWJTVBMIVOUDPNQIPUP ҙ
ҙ ✔͋Δಛఆͷݱͷ͜ͱͰͳ͍Ͱ͢ ✔ࣗͷମݧݟ͔ΒͷҙݟͰ͢ ✔εϥΠυެ։͍ͯ͠·͢
Έͳ͞Μʹ࣭Ͱ͢
✔ϑΝγϦςʔγϣϯΛ͍ͯ͠Δਓʁ ✔ϑΝγϦςʔγϣϯͷΈ͕͋Δ ਓʁ Έͳ͞Μʹ࣭Ͱ͢
࣍ ✔ϑΝγϦςʔγϣϯͱʁ ✔ϑΝγϦςʔγϣϯͷ͠͞ͱʁ ✔ϑΝγϦςʔγϣϯͷָ͠͞ͱʁ ✔ݱίʔν͕ϑΝγϦςʔτ͢Δ࣌ ʹେࣄʹ͍ͯ͠Δͭͷ͜ͱ
lϑΝγϦςʔγϣϯzͱʁ IUUQTVOTQMBTIDPNQIPUPTX;7.X8E"CCH
ϑΝγϦςʔγϣϯͱɺਓʑͷ׆ಈ͕༰қʹ Ͱ͖ΔΑ͏ࢧԉ͠ɺ͏·͘͜ͱ͕ӡͿΑ͏औ Γ͢Δ͜ͱɻ ूஂʹΑΔղܾɺΞΠσΞɺڭҭɺֶ शɺ͋ΒΏΔࣝ׆ಈΛࢧԉ͠ଅਐͯ͠ ͍͘ಇ͖Λҙຯ͠·͢ɻ ͦͷׂΛ୲͏ਓ͕ϑΝγϦςʔλʔͰ͋Γɺ ձٞͰݴ͑ਐߦʹ͋ͨΓ·͢ɻ ఆٛ IUUQTXXXGBKPSKQGBDJMJUBUJPO
ձٞɺϛʔςΟϯάͷͰɺൃݴࢀՃΛଅͨ͠Γɺ ͷྲྀΕΛཧͨ͠ΓɺࢀՃऀͷೝࣝͷҰகΛ֬ೝ͠ ͨΓ͢ΔߦҝͰհೖ͠ɺ߹ҙܗ૬ޓཧղΛαϙʔ τ͢Δ͜ͱʹΑΓɺ৫ࢀՃऀͷ׆ੑԽɺڠಇΛଅ ਐͤ͞ΔϦʔμʔͷ࣋ͭೳྗͷ̍ͭɻίϛϡχέʔ γϣϯεΩϧҎ֎ʹɺϧʔϧ͕ඞཁͳ߹ͷ༰ઃ ఆิॿɺϓϩάϥϜͷσβΠϯɺਐΊํɺ͞Βʹ ձٞͷॴࢀՃऀͷબɺఔͷσβΠϯͳͲɺΦʔ ΨφΠβʔϦʔμʔͷػೳΛ୲͏ɻձٞͷʹݶఆ ͞ΕΔػೳͱ͢ΔͷޡΓͰ͋ΓɺৗͰͷ৫ίϛϡ
χέʔγϣϯશൠʹ͓͍ͯɺϑΝγϦςʔγϣϯٕज़ ׆༻͞ΕΔɻ ఆٛ IUUQCJUMZ1R&82
ʲͷσβΠϯͷεΩϧʳ Λͭ͘Γɺͭͳ͛Δ ɾνʔϜઃܭ ɾϓϩηεઃܭ ɾΞΠεϒϨΠΫ ʲରਓؔͷεΩϧʳ ड͚ࢭΊɺҾ͖ग़͢ ɾௌͱ࣭ ɾඇݴޠϝοηʔδ ɾඇ߈ܸతࣗݾओு
ʲߏԽͷεΩϧʳ ͔Έ߹Θͤɺཧ͢Δ ɾཧίϛϡχέʔγϣϯ ɾϑΝγϦςʔγϣϯάϥϑΟοΫ ɾϑϨʔϜϫʔΫ ʲ߹ҙܗͷεΩϧʳ ·ͱΊͯɺ͔Γ߹͏ ɾҙࢥܾఆख๏ ɾίϯϑϦΫτϚωδϝϯτ ɾϑΟʔυόοΫ ڞ༗ ൃࢄ ܾఆ ऩଋ
4DSVNͷதͰʁ IUUQTVOTQMBTIDPNQIPUPTGUW+YXM3:
4DSVN(VJEF εΫϥϜϚελʔɺ͞·͟·ͳܗͰ։ൃνʔϜΛ ࢧԉ͢Δɻ ɾඞཁʹԠͯ͡εΫϥϜΠϕϯτΛϑΝγϦςʔ τ͢Δɻ
ΤοηϯγϟϧεΫϥϜ ʮεΫϥϜϚελʔɺϑΝγϦςʔλʔͱ͠ ͯɺνʔϜ͕՝Λղܾ͠εΫϥϜͷར༻Λվ ળͰ͖ΔΑ͏ʹखॿ͚Λ͢Δɻʯ
ϑΝγϦςʔγϣϯεΫϥϜϚε λʔʹͱͬͯඞཁͳεΩϧͷͭ IUUQXXXCBSSZPWFSFFNDPNUIFTUBODFTPGBTDSVNNBTUFSOEFEJUJPO
ݱίʔνͱͯ͠ͷ ϑΝγϦςʔγϣϯ IUUQTWJTVBMIVOUDPNGQIPUPCDD
✔͕ࣗϑΝγϦςʔτ͢Δ ✔ผͷਓͷϑΝγϦςʔγϣϯΛݟΔ ✔ϑΝγϦςʔγϣϯΛڭ͑Δ ίʔ νؚΉ ϑΝγϦςʔγϣϯͱͷؔΘΓํ
✔ͮ͘Γ άϥϯυϧʔϧɺΞδΣϯμɺࢀՃऀΛબͿFUD ✔ձͷަ௨ཧ ٞͷݟ͑ΔԽɺᝦͳͲͷಓ۩ɺϑϨʔϜϫʔ ΫFUD ✔తʹΛ͏ μϒϧϧʔϓɺӽڥɺมԽʹదԠ͢Δ ݱίʔνͱͯ͠
IUUQTNFEJVNDPN!UBNBLJUFUTVNPUPFYIBVTUJPOMPPQTPGEBUBUFBNEDF ͭͷྫ
ϑΝγϦςʔγϣϯͷ͠͞ͱʁ IUUQTWJTVBMIVOUDPNQIPUP
ϑΝγϦςʔγϣϯͷ͠͞ ✔Αͦ͞͏ͳղ͕Θ͔ΓͮΒ͍ ✔͙͢ʹঢ়گ͕มΘΔ ✔ϑΝγϦςʔγϣϯʹప͢Δ͜ͱ
Αͦ͞͏ͳղ͕Θ͔ΓͮΒ͍ ✔ͷత͕ୡ͞ΕͨΑ͏ʹҰݟݟ͑ͯɺ ͦͷޙͷߦಈม༰͕ى͖ͳ͍͜ͱ͋Δɻ ✔৫ͷจ຺ͰมԽ͕࣌ؒࠩͰͬͯ͘Δ͜ ͱଟ͘ϑΟʔυόοΫΛ͙͢ʹಘʹ͍͘ɻ ✔ͬͱ͏·͘ϑΝγϦςʔτ͕Ͱ͖ͨͷͰ ͳ͍͔ʁͱৗʹࣗࣗ͢Δɻ
͙͢ʹঢ়گ͕มΘΔ ✔දɺઢɺଶͳͲͷඇݴޠίϛϡχέʔ γϣϯͪΐͬͱͨ͠ҰݴͰͦΕ·Ͱͷ৺ཧత ҆શੑ͕ߴ͔͕ͬͨҰม͢Δ͜ͱ͕͋Δɻ ✔͕ͨ͠Γͷਓ͕ଟ͍ఔɺؔ৺͝ͱ͕ ඈΜͩΓɺෳࡶʹབྷΈ߹͍ɺަ௨ཧͲ͜Ζ͔ɺ ݱࡏҐஔΛݟࣦ͏ɻ
ϑΝγϦςʔγϣϯʹప͢Δ͜ͱ ✔͍͍͕ͭͭࣗਓͷࢀՃऀͱͯ͠ͷࢠΛ ͔Ϳͬͯ͠·͍ɺٞʹࢀՃͯ͠͠·͏ɻ ✔ऴΘͬͨޙʹ͕͗ͯ͢͠ס͍͍ͯΔͷɺ ͠ա͔͗͠Εͳ͍ɻ
ϑΝγϦςʔγϣϯͷָ͠͞ IUUQTVOTQMBTIDPNQIPUPT[JW3P"18:
ϑΝγϦςʔγϣϯͷָ͠͞ ✔ಥഁޱ͕ݟ͔ͭͬͨ࣌ ✔͍͕ੜ·Εͨ࣌ ✔ϑΝγϦςʔτ͕ෆཁʹͳͬͨ࣌
νʔϜ͕ࣗݾ৫Խ͠ɺ લਐ͍ͯ͠Δ࣌ IUUQTWJTVBMIVOUDPNQIPUP
ݱίʔν͕ϑΝγϦςʔτ͢Δ࣌ʹ େࣄʹ͍ͯ͠Δͭͷ͜ͱ IUUQTVOTQMBTIDPNQIPUPT.,YCHRDD
ݱίʔν͕ϑΝγϦςʔτ͢Δ࣌ʹ େࣄʹ͍ͯ͠Δͭͷ͜ͱ ✔తʹΛ͏ ✔ೖ೦ͳ४උ ✔;Γ͔͑Γ
Copyright (c) 2014 Guild Works Inc. తʹΛ͏ IUUQTWJTVBMIVOUDPNQIPUP
తʹΛ͏ ✔ͦͷతʹΛ͏͜ͱ͕େࣄ ✔ͳΜͱͳ͘ͳงғؾͰਐΜͰ͍Δײ͕͋Δ࣌ ʹࢹ࠲Λม͑Δ͍͔͚Λͨ͠Γͯ͠ɺӽڥ Λଅ͢ ✔zΛऴΘΒͤΔ͜ͱzʹྲྀΕͳ͍Α͏ʹ͢Δ
None
Copyright (c) 2014 Guild Works Inc. ೖ೦ͳ४උ IUUQTVOTQMBTIDPNQIPUPT.TT&J6.
ೖ೦ͳ४උ ✔ͷڥΛ֬ೝ͢Δ ɹۭؒͷ͞ڥͳͲΛѲ͢Δɻ ✔ظΛ͢Γ߹ΘͤΔ ɹεςʔΫϗϧμʔڧ͍ԿΒ͔ͷҙࢥΛ࣋ͬ ͨਓͱώΞϦϯάΛ͢Δɻ ✔ΞδΣϯμΛ͓ͭͬͯ͘͘ ɹϑΝγϦςʔτ͢Δࡍͷಓے͕ݟ͑ΔԽͰ͖ɺ ࢀՃऀͷ҆৺ײΛߴΊΔ͜ͱ͕Ͱ͖Δɻ
ࢀߟɿΞδΣϯμͷྫ ʲతʳ͜ͷ͕ͳΜͷͨΊʹ͋Δͷ͔ʁ ʲΰʔϧʳ͜ͷ͕ऴΘͬͨ࣌ʹͲ͏ͳ͍ͬͯΔͷ͔ʁ ʲίϯςϯπʳΰʔϧʹͨͲΓணͨ͘ΊʹΔ͜ͱͱॴཁ࣌ؒɻ ʲ४උ͓ͯ͘͜͠ͱʳεϜʔζʹਐΊΔͨΊʹࣄલʹ͓ͬͯ ͘͜ͱͳʹ͔ʁ ʲࢀՃऀͱͦͷׂʳࢀՃඞਢͷਓ୭ͰɺͦΕͧΕͲ͏͍͏ ׂ ظ
͔ʁ IUUQTEFWUBCKQFOUSZJOUFSOBM
;Γ͔͑Γ
;Γ͔͑Γ ✔͍Ζ͍Ζͳࢹɺ؍͔ΒͷϑΟʔυ όοΫΛड͚ͯͷ;Γ͔͑Γ ʹࢀՃͨ͠ਓୡʹʮ͕ࣗͲ͏ײ͔ͨ͡ʁʯ Λฉ͘ όσΟͷ֎Ͱ؍͍ͯͨ͠ਓʹ;Δ·͍ʹ ҙݟΛΒ͏ ࣗͰলͰͷײઓΛ͢Δ
ࢀߟɿόσΟϖΞίʔν ݱίʔνͰόσΟΛΉ͜ͱͷҙٛ IUUQTEFWUBCKQFOUSZJOUFSOBM ϖΞίʔνϯάϊεεϝ IUUQTKFJXPSLTDPNBSDIJWFTFOKPZQBJS DPBDIJOH
Copyright (c) 2014 Guild Works Inc. IUUQTXXXqJDLSDPNQIPUPTTUPNQZ ࢀߟॻ੶
ࢀߟॻ੶ ✔ϑΝγϦςʔγϣϯೖ IUUQTBN[OUP%-#ZQ IUUQTBN[OUP2O&,NK ✔ϑΝγϦςʔγϣϯɾάϥϑΟο ΫʕٞΛʮݟ͑ΔԽʯ͢Δٕ๏ IUUQTBN[OUP%+%R ✔ϑΝγϦςʔλʔཆߨ࠲ʕਓͱ ৫Λಈ͔͢ྗ͕ʹͭ͘
Copyright (c) 2014 Guild Works Inc. ·ͱΊ IUUQTVOTQMBTIDPNQIPUPTLW*"L+@"D
ϑΝγϦςʔγϣϯͷ͠͞ ✔Αͦ͞͏ͳղ͕Θ͔ΓͮΒ͍ ✔͙͢ʹঢ়گ͕มΘΔ ✔ϑΝγϦςʔγϣϯʹప͢Δ͜ͱ
ϑΝγϦςʔγϣϯͷָ͠͞ ✔ಥഁޱ͕ݟ͔ͭͬͨ࣌ ✔͍͕ੜ·Εͨ࣌ ✔ϑΝγϦςʔτ͕ෆཁʹͳͬͨ࣌
ݱίʔν͕ϑΝγϦςʔτ͢Δ࣌ʹ େࣄʹ͍ͯ͠Δͭͷ͜ͱ ✔తʹΛ͏ ✔ೖ೦ͳ४උ ✔;Γ͔͑Γ
ϑΝγϦςʔγϣϯͷ ώϯτʹͳΕ͍Ͱ͢ IUUQTVOTQMBTIDPNQIPUPTZGF@*86