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プロダクトアウトな新規事業立ち上げのリアル
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Hirofumi Tanahashi
November 13, 2019
Business
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4.8k
プロダクトアウトな新規事業立ち上げのリアル
Product Manager Conference 2019の登壇資料です。
Hirofumi Tanahashi
November 13, 2019
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Transcript
1 ϓϩμΫτΞτͳ ৽نࣄۀ্ཱͪ͛ͷϦΞϧ ɹɹʛɹɹ© 2019 PLAID Inc. 2019.11.13ɹɹʛɹɹProduct Manager Conference
2019ɹɹʛɹ גࣜձࣾϓϨΠυ ୨ڮ จ
2 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. •
PMͷׂɺٻΊΒΕΔεΩϧʹ͍ͭͯΓ͍ͨɺͱ͍͏χʔζ͕ଟͦ͏ Day1ʹࢀՃͯ͠ࢥͬͨ͜ͱ • ϓϩμΫτϚωʔδϟʔʹٻΊΒΕΔ͜ͱɺࣄۀಛੑɺձࣾͷϑΣʔζɺ ΧϧνϟʔɺҰॹʹಇ͘ਓͨͪʹΑͬͯมΘΔ Ͱ • Α͛͞ͳϑϨʔϜ͋Γͦ͏ • ͭ·Γɺ͍ΖΜͳύλʔϯ͕͋Δ • ͔ͦ͜Βڞ௨߲Λݟ͚ͭʹߦ͜͏ͱ͢ΔͱɺநతʹͳΔ • ݁Ռɺʮ۩ମతͳΠϝʔδ͕͔ͭͳ͍ʯͱͳΔ
3 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. •
PMͷׂఆٛɺϑϨʔϜɺநߴΊͷڞ௨߲͓ͬͯ͘ํ͕Α͍ʢߟ ͑ΛਂΊΔىʹͳΔʣ Ͳ͏ͨ͠Β͍͍ΜͩΖ͏ʁ ͦΕ͕Ͱ͖Δͷ͕ɺPM Conference • ͩͬͨΒɺ༷ʑͳέʔε/ύλʔϯ(n=1)Λݸผʹ͓ͬͯ͘͜ͱʹՁ͕ ͋ΔͷͰ • ͰͦΕ͕៉ྷʹ·Δέʔεͷ΄͏͕গͳ͍ʢ͜ͱΛ͓ͬͯ͘ʣ
4 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. •
ελʔτΞοϓ / ৽نࣄۀ • ϓϩμΫτΞτ • BtoB ͱ͍͏Θ͚Ͱ Case: ϓϨΠυ x KARTE
5 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Sli.doͰ࣭ߘ
͓ئ͍͠·͢ 1. Sli.doʹΞΫηε 2. # pmplaid 3. ࣭ߘɾ͍͍Ͷʢಗ໊Մʣ https://www.sli.do OR PM Tanahashi TechLead Kadowaki
6 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ୨ڮ
จ Hirofumi Tanahashi • ָఱ → ϏζϦʔν → ϓϨΠυ • ϓϨΠυͰKARTE for Appͷ্ཱͪ͛ ͔ΒܞΘΓɺݱࡏࣄۀऀ݉PM • PMۀtoCͰ4ɺtoBͰ2 Sli.do: #pmplaid
7 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. גࣜձࣾϓϨΠυ
౦ژதԝ۠ۜ࠲6-10-1 GINZA SIX 10F ઃཱɿ201110݄ ैۀһɿ150໊
8 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. σʔλʹΑͬͯ
ਓͷՁΛ ࠷େԽ͢Δ OUR MISSION
9 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Humanization
ൃͷΫϥυԽ Πϯλʔωοτͷߏతܽؕ Action Graph KEY CONTEXTS MISSIONͷഎܠͱΞΠσΞ Sli.do: #pmplaid
ΠϯλʔωοτϢʔβʔΛѻ͑ΔΑ͏ʹઃܭ͞Ε ͍ͯͳ͍ྺ࢙తͳഎܠ͕͋Γ·͢ɻϓϩτίϧͦͷ ͷʹϢʔβʔఆٛ͞Εͳ͍ͨΊɺcookie/ sessionΛͬͯαΠτӡӦऀಠࣗʹઃܭ/ӡ༻͢ Δඞཁ͕͋Γ·͢ɻ ࠓࣗͷαΠτʹདྷ͍ͯΔϢʔβʔ͕ॳΊͯͳͷ ͔ɺ10ճҎ্ͳͷ͔͢ΒɺӡӦऀͷ࣮ʹ͞Εͯ ͍·͢ɻͦͯ͠΄ͱΜͲͷαΠτͰͦΕ͢ΒΒ ͣʹӡ༻͞Ε͍ͯ·͢ɻΠϯλʔωοτͷRequest/ ResponseͷؒʹೖΓɺϢʔβʔϨΠϠʔΛ౷Ұ͠
ͯѻ͏͜ͱ͕Ͱ͖Δബ͍ϛυϧΣΞͷΑ͏ͳϓϨ ΠϠʔ͕ඞཁͩͱߟ͍͑ͯ·͢ɻ 10 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Humanization ൃͷΫϥυԽ Πϯλʔωοτͷߏతܽؕ Action Graph KEY CONTEXTS MISSIONͷഎܠͱΞΠσΞ Sli.do: #pmplaid
11 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. CX(ސ٬ମݧ)ϓϥοτϑΥʔϜ
12 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ֬ೝ͢Δ
جຊαʔϏε͝ར༻ํ๏Λ͝հ͠·͢ɻ ͓ಘͳಛయཱͭใ͕ຬࡌͰ͢ɻ ॳΊͯͷํ ְתּׅ然钠ׅ 6*رؠ؎ش٦ֽוזַזַ♳麦׃זְծ➙ ״إٔؗ،حف׃ְהְֲ倯䗳铣דׅկ UIرؠ؎ش٦ָ濼גֶֻץֹ 7אךرؠ؎ٕٝ٦ٕ DESIGN RULES » CHECK ׆ה⢪ִ،؎ذيֽ䲧ִת׃կ ֿך堣⠓ֶ鋅鷕׃זֻկ 窫㼎ծ 妜׃ְ ౙͷओɺ Ξλʔ COLLECTION OUTER 嗚稊勴⟝㼰׃㢌刿ֽׅדծ֮זך椚 䟝ך暟⟝ח⳿⠓ִ〳腉䚍ָ넝ֻזתׅկ 勴⟝㢌ִג嗚稊׃גגְֻׁկ ׀䋞劄ך暟⟝כ 鋅אַתׇד׃ַ ꟗׄ ҰਓҰਓʹ߹Θͤͨ ސ٬ମݧΛఏڙ ΣϒΞϓϦͷ๚ऀͷߦಈΛ ސ٬͝ͱʹϦΞϧλΠϜʹղੳ CX(ސ٬ମݧ)ϓϥοτϑΥʔϜ
13 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ղੳUU
41.5ԯɹ ৴ΞΫγϣϯ 133ԯ ؒղੳྲྀ௨ֹۚ 9,719ԯ CX(ސ٬ମݧ)ϓϥοτϑΥʔϜ ※1 ϩʔϯν͔Β20192݄·ͰͷUUͷ࣮ ※2 20192݄·Ͱͷ୯ͷ٬αʔϏεͷ৴ͷ࣮ ※3 ECྖҬʹ͓͚Δղੳྲྀ௨ֹۚɻ20192݄·Ͱͷ୯ͷ࣮ ※1 ※2 ※3 Sli.do: #pmplaid
14 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Google
Cloud SaaS Partner ຊͷاۀͱͯ͠ॳΊͯɺάϩʔόϧͰͷSaaS Partner Program ʹ࠾༻ Sli.do: #pmplaid
15 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Google
Cloud Next '19 in San FranciscoͰɺ CTOͷ͕ొஃ Sli.do: #pmplaid
16 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. KARTEʮσʔλͰਓͷՁΛ࠷େԽ͢Δʯͱ͍͏ϛο
γϣϯ͔ΒɺϓϩμΫτΞτͰ࡞ΒΕ͍ͯΔ Sli.do: #pmplaid
17 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. AGENDA
ϓϩμΫτΞτͱϚʔέοτΠϯ BtoCͱBtoB ελʔτΞοϓ/৽نࣄۀͷPM Sli.do: #pmplaid
18 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. AGENDA
ϓϩμΫτΞτͱϚʔέοτΠϯ BtoCͱBtoB ελʔτΞοϓ/৽نࣄۀͷPM Sli.do: #pmplaid
19 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ϓϩμΫτΞτͱ
اۀϛογϣϯʹج͖ͮɺ͕ࣗͨͪେࣄʹ͍ͯ͠Δࢥ͔Βੜ·ΕΔՁ Λੈͷதʹԡ͚͍ͯ͘͠ͱ͍͏ߟ͑ํ ϚʔέοτΠϯͱ ސ٬ͷ՝χʔζʹج͖ͮɺͦΕΒΛղܾ͢Δ/Ԡ͑ΔͨΊͷՁΛఏڙ͠ ͍ͯ͘ͱ͍͏ߟ͑ํ ࠓͷϓϨθϯͷதͰͷղऍ Sli.do: #pmplaid
20 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ͜ͷΑ͏ͳϛογϣϯɺࢥΛ࣋ͬͨձࣾͰɺ࣮ࡍʹͲͷΑ͏ʹϓϩμΫτ
։ൃ͕ߦΘΕ͍ͯΔ͔ɻ2ͭͷ৽ػೳ։ൃ࣌ͷΤϐιʔυΛ͝հ͠·͢ɻ Sli.do: #pmplaid
21 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Case1.
Visual Tracking for “KARTE for App” ը໘දࣔϘλϯλοϓͳͲͷҰ࿈ͷૢ࡞ϩά͔Βɺཧը໘্Ͱײతʹ ΠϕϯτൃՐ݅Λ࡞͠ɺΞϓϦͷΞοϓσʔτͳ͠ʹ݅ʹ߹கͨ͠Π ϕϯτΛτϥοΩϯά͢Δ͜ͱ͕Ͱ͖Δػೳ Sli.do: #pmplaid
22 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc.
23 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ͲͷΑ͏ʹੜ·Ε͔ͨ
24 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ϙΤϜ͔Βੜ·Εͨ
25 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. PDD
(Poem Driven Development)
26 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. •
CPO͕͋Δͱ͖ಥવSlackʹߘͨ͠ϙΤϜ͔Βɺ։ൃνʔϜ͕ಈ͖ग़͠ɺ ࣮͠ɺϦϦʔε͞ΕɺΘΕΔػೳʹͳΔ • ٕज़Λਂ͘ཧղ͍ͯ͠ΔɺΤϯδχΞͷൃ • ϛογϣϯ͔ΒɺϓϩμΫτΞτͰੜ·Εͨػೳ Case1. Visual Tracking for “KARTE for App” Sli.do: #pmplaid
27 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Case2.
Retention Report for “KARTE for App” ϢʔβʔͷϦςϯγϣϯʢܧଓʣͷมԽࠩҟΛɺ༷ʑͳΓޱͰੳ Ͱ͖Δػೳ Sli.do: #pmplaid
28 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Sli.do:
#pmplaid
29 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ͲͷΑ͏ʹੜ·Ε͔ͨ
• ΞϓϦͰܧଓΛKPIͱ͍ͯ͠Δέʔε ͕ଟ͍ʢχʔζʣ • ࣗͨͪͰܧଓΛ༷ʑͳΓޱͰੳ ͢Δͷ͍͠ʢ՝ʣ • ཁ݅ཧ -> PRD • ϓϩτλΠϓ -> ϑΟʔυόοΫ • ຊ࣮ -> ϦϦʔε • վળɺػೳՃ ΫϥΠΞϯτχʔζ/՝͔ΒɺϚʔ έοτΠϯͰੜ·Εͨػೳ Sli.do: #pmplaid
30 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. •
ϓϩμΫτΞτ or ϚʔέοτΠϯɺͲ͕ͬͪॏཁʁͱ͍͏Ͱͳ͍ • ͦΕΒՁఏڙͷͨΊͷखஈͰ͔͠ͳ͍ • ྆ํͷߟ͑ํΛͬͯɺఏڙՁͷ࠷େԽΛਐΊΔ͖ ϓϩμΫτΞτͱϚʔέοτΠϯ Sli.do: #pmplaid
31 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ϓϩμΫτΞτͰ͋Γଓ͚ΔͨΊʹେࣄͳ͜ͱʁ
• ϛογϣϯࢥϨϕϧͷઢΛ߹ΘͤΔ • յ͢͜ͱΛڪΕͳ͍ • ࣦഊ͔Βֶश͢Δ Sli.do: #pmplaid
32 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ϓϩμΫτΞτ͕ڧ͍ͱ
ϓϩμΫτͱϏδωεͱͷ͕͕ؒΔͷͰʁ • ϓϩμΫτΞτͰੜ·ΕͨͷΛϏδωεͱͯ͠ՁԽ͢ΔʢʹϓϩμΫ τͱϏδωε͕ඥͮ͘෦Λݟ͚ͭΔʣ • ސ٬՝Λଊ͑ɺຊ࣭త͔ͭ൚༻తͳղΛݟ͚ͭɺϓϩμΫτΛΞοϓ σʔτ͍ͯ͘͠ ϓϩμΫτϚωδϝϯτͷ Sli.do: #pmplaid
33 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. AGENDA
ϓϩμΫτΞτͱϚʔέοτΠϯ BtoCͱBtoB ελʔτΞοϓ/৽نࣄۀͷPM Sli.do: #pmplaid
34 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Q.
BtoCͱBtoBͷҧ͍ͳʹʁ ʢϓϩμΫτϚωδϝϯτ㲈ࣄۀͮ͘Γͷ؍Ͱʣ A. ѻ͏ൣғ͕ҧ͏ Sli.do: #pmplaid
35 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. BtoC:
ϓϩμΫτͱίϯςϯπ BtoB: ϓϩμΫτͱίϯςϯπͱϏδωεΦϖϨʔγϣϯ ൣғͱ Sli.do: #pmplaid
36 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Marketing
Sales Onboarding Customer Success SaaSͷϏδωεΦϖϨʔγϣϯ Sli.do: #pmplaid
37 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Marketing
Sales Onboarding Customer Success Product × ֻ͚߹ΘͤͯఏڙՁΛ࠷େԽ͢Δ ࣌ؒ࣠ͱॱংΛߟ͑ɺఏڙՁΛ࠷େԽ͢Δ Sli.do: #pmplaid
38 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. BtoBͷಛ
• ϓϩμΫτͱίϯςϯπʹՃ͑ɺϏδωεΦϖϨʔγϣϯ͕ ॏཁ • ͲͷϑΣʔζͰԿʹྗ͢Δͷ͔ɺ͕ࣄۀεϐʔυʹେ ͖͘Өڹ͢Δ Sli.do: #pmplaid
39 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. AGENDA
ϓϩμΫτΞτͱϚʔέοτΠϯ BtoCͱBtoB ελʔτΞοϓ/৽نࣄۀͷPM Sli.do: #pmplaid
40 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. KARTE
for Appͷࢥߟ։͔࢝Βݱࡏ·Ͱͷ2͖ؒͬͯͨ͜ͱ Sli.do: #pmplaid
41 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. 1.
Ϋϩʔζυβظ 2. ϩʔϯνޙΧΦεظ 3. Έͮ͘Γظ 4. ΧελϚʔαΫηεྗظɹˡɹΠϚίί 4ͭͷ࣌ظ Sli.do: #pmplaid
42 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Biz
ops Prod uct 1. Ϋϩʔζυβظʢ2໊ʣ • Ϛʔέοτௐࠪ • ΫϥΠΞϯτࣾʹβఏڙ • ϑΟʔυόοΫϧʔϓ • αʔϏεαΠτઃܭɺPR४උ • ਖ਼ࣜϩʔϯν • ΤϯδχΞͱ2ਓͰ࢝ಈ • ϕʔλ൛։ൃ • ϒϥογϡΞοϓʢվળɺbug fixʣ 2. ϩʔϯνޙΧΦεظʢ9໊ʣ • ࠷ॳͷେɺڧ͍ϝϯόʔूΊΔ • ͱʹ͔͘৽ن֫ಘ • Onboarding͕ՐΛਧ͕͘ɺଐਓରԠಥഁ • ܖͲΜͲΜ૿͑ɺଐਓతͳରԠͩͱ ۤ͘͠ͳΔʢඇޮʣ • Έͮ͘Γ͕ಘҙͦ͏ͳϝϯόʔͷ֫ಘ ʹಈ͘ • ৽ػೳ։ൃᶃ • ϒϥογϡΞοϓʢվળɺbug fixʣ • ֎෦࿈ܞ x 3 Sli.do: #pmplaid
43 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. 3.
Έͮ͘Γظʢ12-14໊ʣ • ·ͣOnboarding Programඋ͔Βணख • OnboardingΛൈ͚ɺຊ֨ར༻ʹਐΉΫϥ ΠΞϯτ͕૿͑Δ • CSଐਓରԠͱฒߦ͠ɺΈ࡞Γணख • τοϓϥΠϯ৳͞ͳ͍ͱ͍͚ͳ͍ͷ ͰɺSalesۀΛଞνʔϜʹ֦େ • ৽ػೳ։ൃᶄ • ϒϥογϡΞοϓʢվળɺbug fixʣ 4. CSྗظʢ12-14໊ʣ • CSશମͷΈͮ͘Γʢސ٬ྨϔϧε νΣοΫΞϥʔςΟϯάʣ • Ϣʔεέʔεͷਂ͞ͱ෯Λଐਓతʹ͛Δ • ίϯςϯπ࡞ • ίϛϡχςΟӡӦ • ৽ػೳ։ൃᶅ • ϒϥογϡΞοϓʢվળɺbug fixʣ Biz ops Prod uct Sli.do: #pmplaid
44 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ͜ͷΑ͏ͳมԽͷதͰɺPM͕Կʹྗ͖͔ͯͨ͠
Sli.do: #pmplaid
45 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Biz
ops Prod uct 1. Ϋϩʔζυβظʢ2໊ʣ • Ϛʔέοτௐࠪ • ΫϥΠΞϯτࣾʹβఏڙ • ϑΟʔυόοΫϧʔϓ • αʔϏεαΠτઃܭɺPR४උ • ਖ਼ࣜϩʔϯν • ΤϯδχΞͱ2ਓͰ࢝ಈ • ϕʔλ൛։ൃ • ϒϥογϡΞοϓʢվળɺbug fixʣ 2. ϩʔϯνޙΧΦεظʢ9໊ʣ • ࠷ॳͷେɺڧ͍ϝϯόʔूΊΔ • ͱʹ͔͘৽ن֫ಘ • Onboarding͕ՐΛਧ͕͘ɺଐਓରԠಥഁ • ܖͲΜͲΜ૿͑ɺଐਓతͳରԠͩͱ ۤ͘͠ͳΔʢඇޮʣ • Έͮ͘Γ͕ಘҙͦ͏ͳϝϯόʔͷ֫ಘ ʹಈ͘ • ৽ػೳ։ൃᶃ • ϒϥογϡΞοϓʢվળɺbug fixʣ • ֎෦࿈ܞ x 3 ϓϩμΫτ։ൃ ϓϩμΫτ։ൃ ηʔϧε Sli.do: #pmplaid
46 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. 3.
Έͮ͘Γظʢ12-14໊ʣ • ·ͣOnboarding Programඋ͔Βணख • OnboardingΛൈ͚ɺຊ֨ར༻ʹਐΉΫϥ ΠΞϯτ͕૿͑Δ • CSଐਓରԠͱฒߦ͠ɺΈ࡞Γணख • τοϓϥΠϯ৳͞ͳ͍ͱ͍͚ͳ͍ͷ ͰɺSalesۀΛଞνʔϜʹ֦େ • ৽ػೳ։ൃᶄ • ϒϥογϡΞοϓʢվળɺbug fixʣ 4. CSྗظʢ12-14໊ʣ • CSશମͷΈͮ͘Γʢސ٬ྨϔϧε νΣοΫΞϥʔςΟϯάʣ • Ϣʔεέʔεͷਂ͞ͱ෯Λଐਓతʹ͛Δ • ίϯςϯπ࡞ • ίϛϡχςΟӡӦ • ৽ػೳ։ൃᶅ • ϒϥογϡΞοϓʢվળɺbug fixʣ Biz ops Prod uct OnboardingͱCS(ଐਓత) ϦΫϧʔςΟϯά νʔϜϏϧσΟϯά ϓϩμΫτ։ൃ ΧελϚʔαΫηεΈͮ͘Γ νʔϜϏϧσΟϯά Sli.do: #pmplaid
47 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Q.
͜ΕͬͯϓϩμΫτϚωʔδϟʔͷׂ ͳͷʁ A. Θ͔Γ·ͤΜɻ Sli.do: #pmplaid
48 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. •
͍ͬͯΔ͜ͱʹܕͳ͍ • ϓϩμΫτͱϏδωεͷؒͰɺͦͷϑΣʔζ͝ͱʹɺࣄۀʹ࠷Ϩό Ϩοδ͕ޮ͘ͱࢥ͏͜ͱΛΓଓ͚Δ • Ͱ͖Δ͚ͩϓϩμΫτͰղܾ͢Δ͜ͱΛߟ͑Δɺฒߦͯͦ͠ΕҎ֎ͷબ ࢶͨ͘͞Μߟ͓͑ͯ͘ ܦݧ͔Βಘֶͨͼ Sli.do: #pmplaid
49 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. •
ѹతͳࣄऀҙࣝɺओମੑ • ࣄۀͷίϛοτϝϯτ • ΛܾΊͣʹɺϑΣʔζຖʹࣄۀʹͬͱϨόϨοδ͕ޮ͘ͱࢥ͏ ͜ͱΛΓଓ͚Δ͜ͱ • ܦӦऀࢹ ελʔτΞοϓ/৽نࣄۀͰͷPMͰॏཁͳ͜ͱ Sli.do: #pmplaid
50 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. •
PMɺΤϯδχΞɺσβΠφʔืूதʂʂ • ͱͯେ͖ͳ՝ʹɺ୭͍ͬͯͳ͍ΞϓϩʔνͰΜͰ͍Δࣄۀ • ࣄۀਐḿ2%
51 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ʮϓϨΠυͷ৫ͮ͘ΓʯͰݕࡧ
• νʔϜฤΛݻఆͤͣɺ্࢘෦Լͷ͕ؔͳ͍ • ۈଵཧπʔϧΛಋೖ͍ͯ͠ͳ͍ • ϙδγϣϯผ࠾༻Λ͍ͯ͠ͳ͍ • ੜ࢈ੑ্ͷͨΊͷརްੜ • ࣄۀͱͷ֞ࠜΛ༹͔͢λϨϯτΦϯϘʔσΟϯά • πʔϧ׆༻ʹΑΔੜ࢈ੑ্ • 2ϲ݄୯ҐͰνʔϜ͕ΈมΘΔʮϑΥʔΧεʯ • ظతͳࢹΛʮҰ୴ΕΔʯͨΊͷ݄1ΦϑαΠτ • Ξοϓσʔτ͍ͯ͘͠ΦϑΟε https://note.mu/kaorijo/n/n547257d4158c Sli.do: #pmplaid
52 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. •
14:10~14:40 • Room2-2 B-Side • ։ൃମ੍ͱϓϩηε • νʔϜؒͷ࿈ܞ • PMͷόϦϡʔͷग़͠Ͳ͜Ζ • Q&A ”PMͲͷΑ͏ʹόϦϡʔΛ ग़͍ͯ͘͠ͷ͔” PM Tanahashi TechLead Kadowaki Sli.do: #pmplaid
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