プロダクトアウトな新規事業立ち上げのリアル

Product Manager Conference 2019の登壇資料です。

Transcript

1. 1 ϓϩμΫτΞ΢τͳ ৽نࣄۀ্ཱͪ͛ͷϦΞϧ ɹɹʛɹɹ© 2019 PLAID Inc. 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ גࣜձࣾϓϨΠυ ୨ڮ ׮จ
2. 2 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. • PMͷ໾ׂ΍ɺٻΊΒΕΔεΩϧʹ͍ͭͯ஌Γ͍ͨɺͱ͍͏χʔζ͕ଟͦ͏ Day1ʹࢀՃͯ͠ࢥͬͨ͜ͱ • ϓϩμΫτϚωʔδϟʔʹٻΊΒΕΔ͜ͱ͸ɺࣄۀಛੑɺձࣾͷϑΣʔζɺ ΧϧνϟʔɺҰॹʹಇ͘ਓͨͪʹΑͬͯ΋มΘΔ Ͱ΋ • Α͛͞ͳϑϨʔϜ͸͋Γͦ͏ • ͭ·Γɺ͍ΖΜͳύλʔϯ͕͋Δ • ͔ͦ͜Βڞ௨߲Λݟ͚ͭʹߦ͜͏ͱ͢Δͱɺந৅తʹͳΔ • ݁Ռɺʮ۩ମతͳΠϝʔδ͕͔ͭͳ͍ʯͱͳΔ
3. 3 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. • PMͷ໾ׂఆٛɺϑϨʔϜɺந৅౓ߴΊͷڞ௨߲͸஌͓ͬͯ͘ํ͕Α͍ʢߟ ͑ΛਂΊΔى఺ʹͳΔʣ Ͳ͏ͨ͠Β͍͍ΜͩΖ͏ʁ ͦΕ͕Ͱ͖Δͷ͕ɺPM Conference • ͩͬͨΒɺ༷ʑͳέʔε/ύλʔϯ(n=1)Λݸผʹ஌͓ͬͯ͘͜ͱʹՁ஋͕ ͋ΔͷͰ͸ • Ͱ΋ͦΕ͕៉ྷʹ͸·Δέʔεͷ΄͏͕গͳ͍ʢ͜ͱΛ஌͓ͬͯ͘ʣ
4. 4 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. • ελʔτΞοϓ / ৽نࣄۀ • ϓϩμΫτΞ΢τ • BtoB ͱ͍͏Θ͚Ͱ Case: ϓϨΠυ x KARTE
5. 5 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Sli.doͰ࣭໰౤ߘ ͓ئ͍͠·͢ 1. Sli.doʹΞΫηε 2. # pmplaid 3. ࣭໰౤ߘɾ͍͍Ͷʢಗ໊Մʣ https://www.sli.do OR PM Tanahashi TechLead Kadowaki
6. 6 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ୨ڮ ׮จ Hirofumi Tanahashi • ָఱ → ϏζϦʔν → ϓϨΠυ • ϓϨΠυͰ͸KARTE for Appͷ্ཱͪ͛ ͔ΒܞΘΓɺݱࡏ͸ࣄۀ੹೚ऀ݉PM • PMۀ຿͸toCͰ4೥ɺtoBͰ2೥൒ Sli.do: #pmplaid
7. 7 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. גࣜձࣾϓϨΠυ ౦ژ౎தԝ۠ۜ࠲6-10-1 GINZA SIX 10F ઃཱɿ2011೥10݄ ैۀһɿ150໊
8. 8 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. σʔλʹΑͬͯ ਓͷՁ஋Λ ࠷େԽ͢Δ OUR MISSION
9. 9 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Humanization ൃ૝ͷΫϥ΢υԽ Πϯλʔωοτͷߏ଄తܽؕ Action Graph KEY CONTEXTS MISSIONͷഎܠͱΞΠσΞ Sli.do: #pmplaid
10. Πϯλʔωοτ͸ϢʔβʔΛѻ͑ΔΑ͏ʹઃܭ͞Ε ͍ͯͳ͍ྺ࢙తͳഎܠ͕͋Γ·͢ɻϓϩτίϧͦͷ ΋ͷʹ͸Ϣʔβʔ͸ఆٛ͞Εͳ͍ͨΊɺcookie/ sessionΛ࢖ͬͯαΠτӡӦऀ͸ಠࣗʹઃܭ/ӡ༻͢ Δඞཁ͕͋Γ·͢ɻ ࠓࣗ෼ͷαΠτʹདྷ͍ͯΔϢʔβʔ͕ॳΊͯͳͷ ͔ɺ10ճҎ্ͳͷ͔͢ΒɺӡӦऀͷ࣮૷ʹ೚͞Εͯ ͍·͢ɻͦͯ͠΄ͱΜͲͷαΠτͰ͸ͦΕ͢Β஌Β ͣʹӡ༻͞Ε͍ͯ·͢ɻΠϯλʔωοτͷRequest/ ResponseͷؒʹೖΓɺϢʔβʔϨΠϠʔΛ౷Ұ͠ ͯѻ͏͜ͱ͕Ͱ͖Δബ͍ϛυϧ΢ΣΞͷΑ͏ͳϓϨ ΠϠʔ͕ඞཁͩͱߟ͍͑ͯ·͢ɻ 10 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Humanization ൃ૝ͷΫϥ΢υԽ Πϯλʔωοτͷߏ଄తܽؕ Action Graph KEY CONTEXTS MISSIONͷഎܠͱΞΠσΞ Sli.do: #pmplaid
11. 11 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. CX(ސ٬ମݧ)ϓϥοτϑΥʔϜ
12. 12 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ֬ೝ͢Δ جຊαʔϏε΍͝ར༻ํ๏Λ͝঺հ͠·͢ɻ ͓ಘͳಛయ΍໾ཱͭ৘ใ͕ຬࡌͰ͢ɻ ॳΊͯͷํ΁ ְתּׅ然钠ׅ׷ 6*رؠ؎ش٦׌ֽוזַזַ♳麦׃זְծ➙ ״׶إٔؗ،حف׃׋ְהְֲ倯䗳铣דׅկ UIرؠ؎ش٦ָ濼׏גֶֻץֹ 7אךرؠ؎ٕٝ٦ٕ DESIGN RULES » CHECK ׆׏ה⢪ִ׷،؎ذي׌ֽ׾䲧ִת׃׋կ ֿך堣⠓׾ֶ鋅鷕׃זֻկ 窫㼎ծ 妜׃ְ ౙͷओ໾ɺ Ξ΢λʔ COLLECTION OUTER 嗚稊勴⟝׾㼰׃㢌刿ׅ׷׌ֽדծ֮ז׋ך椚 䟝ך暟⟝ח⳿⠓ִ׷〳腉䚍ָ넝ֻז׶תׅկ 勴⟝׾㢌ִג嗚稊׃ג׫גֻ׌ְׁկ ׀䋞劄ך暟⟝כ 鋅אַ׶תׇ׿ד׃׋ַ ꟗׄ׷ ҰਓҰਓʹ߹Θͤͨ ސ٬ମݧΛఏڙ ΢Σϒ΍ΞϓϦͷ๚໰ऀͷߦಈΛ
 ސ٬͝ͱʹϦΞϧλΠϜʹղੳ CX(ސ٬ମݧ)ϓϥοτϑΥʔϜ
13. 13 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ղੳUU਺ 41.5ԯɹ ഑৴ΞΫγϣϯ਺ 133ԯ ೥ؒղੳྲྀ௨ֹۚ 9,719ԯ CX(ސ٬ମݧ)ϓϥοτϑΥʔϜ ※1 ϩʔϯν͔Β2019೥2݄·ͰͷUU਺ͷ࣮੷ ※2 2019೥2݄·Ͱͷ୯೥ͷ઀٬αʔϏεͷ഑৴਺ͷ࣮੷ ※3 ECྖҬʹ͓͚Δղੳྲྀ௨ֹۚɻ2019೥2݄·Ͱͷ୯೥ͷ࣮੷ ※1 ※2 ※3 Sli.do: #pmplaid
14. 14 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Google Cloud SaaS Partner ೔ຊͷاۀͱͯ͠ॳΊͯɺάϩʔόϧͰͷSaaS Partner Program ʹ࠾༻ Sli.do: #pmplaid
15. 15 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Google Cloud Next '19 in San FranciscoͰɺ CTOͷ຀໺͕ొஃ Sli.do: #pmplaid
16. 16 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. KARTE͸ʮσʔλͰਓͷՁ஋Λ࠷େԽ͢Δʯͱ͍͏ϛο γϣϯ͔ΒɺϓϩμΫτΞ΢τͰ࡞ΒΕ͍ͯΔ Sli.do: #pmplaid
17. 17 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. AGENDA ϓϩμΫτΞ΢τͱϚʔέοτΠϯ BtoCͱBtoB ελʔτΞοϓ/৽نࣄۀͷPM Sli.do: #pmplaid
18. 18 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. AGENDA ϓϩμΫτΞ΢τͱϚʔέοτΠϯ BtoCͱBtoB ελʔτΞοϓ/৽نࣄۀͷPM Sli.do: #pmplaid
19. 19 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ϓϩμΫτΞ΢τͱ͸ اۀϛογϣϯʹج͖ͮɺࣗ෼͕ͨͪେࣄʹ͍ͯ͠Δࢥ૝͔Βੜ·ΕΔՁ஋ Λੈͷதʹԡ͠෇͚͍ͯ͘ͱ͍͏ߟ͑ํ ϚʔέοτΠϯͱ͸ ސ٬ͷ՝୊΍χʔζʹج͖ͮɺͦΕΒΛղܾ͢Δ/Ԡ͑ΔͨΊͷՁ஋Λఏڙ͠ ͍ͯ͘ͱ͍͏ߟ͑ํ ࠓ೔ͷϓϨθϯͷதͰͷղऍ Sli.do: #pmplaid
20. 20 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ͜ͷΑ͏ͳϛογϣϯɺࢥ૝Λ࣋ͬͨձࣾͰɺ࣮ࡍʹͲͷΑ͏ʹϓϩμΫτ ։ൃ͕ߦΘΕ͍ͯΔ͔ɻ2ͭͷ৽ػೳ։ൃ࣌ͷΤϐιʔυΛ͝঺հ͠·͢ɻ Sli.do: #pmplaid
21. 21 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Case1. Visual Tracking for “KARTE for App” ը໘දࣔ΍ϘλϯλοϓͳͲͷҰ࿈ͷૢ࡞ϩά͔Βɺ؅ཧը໘্Ͱ௚ײతʹ ΠϕϯτൃՐ৚݅Λ࡞੒͠ɺΞϓϦͷΞοϓσʔτͳ͠ʹ৚݅ʹ߹கͨ͠Π ϕϯτΛτϥοΩϯά͢Δ͜ͱ͕Ͱ͖Δػೳ Sli.do: #pmplaid
22. 22 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc.
23. 23 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ͲͷΑ͏ʹੜ·Ε͔ͨ
24. 24 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ϙΤϜ͔Βੜ·Εͨ
25. 25 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. PDD (Poem Driven Development)
26. 26 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. • CPO͕͋Δͱ͖ಥવSlackʹ౤ߘͨ͠ϙΤϜ͔Βɺ։ൃνʔϜ͕ಈ͖ग़͠ɺ ࣮૷͠ɺϦϦʔε͞Εɺ࢖ΘΕΔػೳʹͳΔ • ٕज़Λਂ͘ཧղ͍ͯ͠ΔɺΤϯδχΞͷൃ૝ • ϛογϣϯ͔ΒɺϓϩμΫτΞ΢τͰੜ·Εͨػೳ Case1. Visual Tracking for “KARTE for App” Sli.do: #pmplaid
27. 27 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Case2. Retention Report for “KARTE for App” ϢʔβʔͷϦςϯγϣϯ཰ʢܧଓ཰ʣͷมԽ΍ࠩҟΛɺ༷ʑͳ੾ΓޱͰ෼ੳ Ͱ͖Δػೳ Sli.do: #pmplaid
28. 28 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Sli.do: #pmplaid
29. 29 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ͲͷΑ͏ʹੜ·Ε͔ͨ • ΞϓϦͰ͸ܧଓ཰ΛKPIͱ͍ͯ͠Δέʔε ͕ଟ͍ʢχʔζʣ • ࣗ෼ͨͪͰܧଓ཰Λ༷ʑͳ੾ΓޱͰ෼ੳ ͢Δͷ͸೉͍͠ʢ՝୊ʣ • ཁ݅੔ཧ -> PRD • ϓϩτλΠϓ -> ϑΟʔυόοΫ • ຊ࣮૷ -> ϦϦʔε • վળɺػೳ௥Ճ ΫϥΠΞϯτχʔζ/՝୊͔ΒɺϚʔ έοτΠϯͰੜ·Εͨػೳ Sli.do: #pmplaid
30. 30 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. • ϓϩμΫτΞ΢τ or ϚʔέοτΠϯɺͲ͕ͬͪॏཁʁͱ͍͏࿩Ͱ͸ͳ͍ • ͦΕΒ͸Ձ஋ఏڙͷͨΊͷखஈͰ͔͠ͳ͍ • ྆ํͷߟ͑ํΛ࢖ͬͯɺఏڙՁ஋ͷ࠷େԽΛਐΊΔ΂͖ ϓϩμΫτΞ΢τͱϚʔέοτΠϯ Sli.do: #pmplaid
31. 31 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ϓϩμΫτΞ΢τͰ͋Γଓ͚ΔͨΊʹେࣄͳ͜ͱ͸ʁ • ϛογϣϯ΍ࢥ૝Ϩϕϧͷ໨ઢΛ߹ΘͤΔ • յ͢͜ͱΛڪΕͳ͍ • ࣦഊ͔Βֶश͢Δ Sli.do: #pmplaid
32. 32 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ϓϩμΫτΞ΢τ͕ڧ͍ͱ ϓϩμΫτͱϏδωεͱͷ͕ؒ޿͕ΔͷͰ͸ʁ • ϓϩμΫτΞ΢τͰੜ·Εͨ΋ͷΛϏδωεͱͯ͠Ձ஋Խ͢ΔʢʹϓϩμΫ τͱϏδωε͕ඥͮ͘෦෼Λݟ͚ͭΔʣ • ސ٬՝୊Λଊ͑ɺຊ࣭త͔ͭ൚༻తͳղΛݟ͚ͭɺϓϩμΫτΛΞοϓ σʔτ͍ͯ͘͠ ϓϩμΫτϚωδϝϯτͷ࿩ Sli.do: #pmplaid
33. 33 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. AGENDA ϓϩμΫτΞ΢τͱϚʔέοτΠϯ BtoCͱBtoB ελʔτΞοϓ/৽نࣄۀͷPM Sli.do: #pmplaid
34. 34 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Q. BtoCͱBtoBͷҧ͍͸ͳʹʁ ʢϓϩμΫτϚωδϝϯτ㲈ࣄۀͮ͘Γͷ؍఺Ͱʣ A. ѻ͏ൣғ͕ҧ͏ Sli.do: #pmplaid
35. 35 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. BtoC: ϓϩμΫτͱίϯςϯπ BtoB: ϓϩμΫτͱίϯςϯπͱϏδωεΦϖϨʔγϣϯ ൣғͱ͸ Sli.do: #pmplaid
36. 36 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Marketing Sales Onboarding Customer Success SaaSͷϏδωεΦϖϨʔγϣϯ Sli.do: #pmplaid
37. 37 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Marketing Sales Onboarding Customer Success Product × ֻ͚߹ΘͤͯఏڙՁ஋Λ࠷େԽ͢Δ ࣌ؒ࣠ͱॱংΛߟ͑ɺఏڙՁ஋Λ࠷େԽ͢Δ Sli.do: #pmplaid
38. 38 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. BtoBͷಛ௃ • ϓϩμΫτͱίϯςϯπʹՃ͑ɺϏδωεΦϖϨʔγϣϯ͕ ॏཁ • ͲͷϑΣʔζͰԿʹ஫ྗ͢Δͷ͔ɺ͕ࣄۀ੒௕εϐʔυʹେ ͖͘Өڹ͢Δ Sli.do: #pmplaid
39. 39 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. AGENDA ϓϩμΫτΞ΢τͱϚʔέοτΠϯ BtoCͱBtoB ελʔτΞοϓ/৽نࣄۀͷPM Sli.do: #pmplaid
40. 40 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. KARTE for Appͷࢥߟ։͔࢝Βݱࡏ·Ͱͷ໿2೥ؒ΍͖ͬͯͨ͜ͱ Sli.do: #pmplaid
41. 41 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. 1. Ϋϩʔζυβظ 2. ϩʔϯνޙΧΦεظ 3. ࢓૊Έͮ͘Γظ 4. ΧελϚʔαΫηε஫ྗظɹˡɹΠϚίί 4ͭͷ࣌ظ Sli.do: #pmplaid
42. 42 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Biz ops Prod uct 1. Ϋϩʔζυβظʢ2໊ʣ • Ϛʔέοτௐࠪ • ΫϥΠΞϯτ਺ࣾʹβఏڙ • ϑΟʔυόοΫϧʔϓ • αʔϏεαΠτઃܭɺPR४උ • ਖ਼ࣜϩʔϯν • ΤϯδχΞͱ2ਓͰ࢝ಈ • ϕʔλ൛։ൃ • ϒϥογϡΞοϓʢվળɺbug fixʣ 2. ϩʔϯνޙΧΦεظʢ9໊ʣ • ࠷ॳͷେ೾ɺڧ͍ϝϯόʔूΊΔ • ͱʹ͔͘৽ن֫ಘ • Onboarding͕ՐΛਧ͕͘ɺଐਓରԠಥഁ • ܖ໿਺͸ͲΜͲΜ૿͑ɺଐਓతͳରԠͩͱ ۤ͘͠ͳΔʢඇޮ཰ʣ • ࢓૊Έͮ͘Γ͕ಘҙͦ͏ͳϝϯόʔͷ֫ಘ ʹಈ͘ • ৽ػೳ։ൃᶃ • ϒϥογϡΞοϓʢվળɺbug fixʣ • ֎෦࿈ܞ x 3 Sli.do: #pmplaid
43. 43 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. 3. ࢓૊Έͮ͘Γظʢ12-14໊ʣ • ·ͣ͸Onboarding Program੔උ͔Βணख • OnboardingΛൈ͚ɺຊ֨ར༻ʹਐΉΫϥ ΠΞϯτ͕૿͑Δ • CS͸ଐਓରԠͱฒߦ͠ɺ࢓૊Έ࡞Γ΋ணख • τοϓϥΠϯ΋৳͹͞ͳ͍ͱ͍͚ͳ͍ͷ ͰɺSalesۀ຿ΛଞνʔϜʹ֦େ • ৽ػೳ։ൃᶄ • ϒϥογϡΞοϓʢվળɺbug fixʣ 4. CS஫ྗظʢ12-14໊ʣ • CSશମͷ࢓૊Έͮ͘Γʢސ٬෼ྨ΍ϔϧε νΣοΫ΍ΞϥʔςΟϯάʣ • Ϣʔεέʔεͷਂ͞ͱ෯Λଐਓతʹ޿͛Δ • ίϯςϯπ࡞੒ • ίϛϡχςΟӡӦ • ৽ػೳ։ൃᶅ • ϒϥογϡΞοϓʢվળɺbug fixʣ Biz ops Prod uct Sli.do: #pmplaid
44. 44 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ͜ͷΑ͏ͳมԽͷதͰɺPM͕Կʹ஫ྗ͖͔ͯͨ͠ Sli.do: #pmplaid
45. 45 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Biz ops Prod uct 1. Ϋϩʔζυβظʢ2໊ʣ • Ϛʔέοτௐࠪ • ΫϥΠΞϯτ਺ࣾʹβఏڙ • ϑΟʔυόοΫϧʔϓ • αʔϏεαΠτઃܭɺPR४උ • ਖ਼ࣜϩʔϯν • ΤϯδχΞͱ2ਓͰ࢝ಈ • ϕʔλ൛։ൃ • ϒϥογϡΞοϓʢվળɺbug fixʣ 2. ϩʔϯνޙΧΦεظʢ9໊ʣ • ࠷ॳͷେ೾ɺڧ͍ϝϯόʔूΊΔ • ͱʹ͔͘৽ن֫ಘ • Onboarding͕ՐΛਧ͕͘ɺଐਓରԠಥഁ • ܖ໿਺͸ͲΜͲΜ૿͑ɺଐਓతͳରԠͩͱ ۤ͘͠ͳΔʢඇޮ཰ʣ • ࢓૊Έͮ͘Γ͕ಘҙͦ͏ͳϝϯόʔͷ֫ಘ ʹಈ͘ • ৽ػೳ։ൃᶃ • ϒϥογϡΞοϓʢվળɺbug fixʣ • ֎෦࿈ܞ x 3 ϓϩμΫτ։ൃ ϓϩμΫτ։ൃ ηʔϧε Sli.do: #pmplaid
46. 46 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. 3. ࢓૊Έͮ͘Γظʢ12-14໊ʣ • ·ͣ͸Onboarding Program੔උ͔Βணख • OnboardingΛൈ͚ɺຊ֨ར༻ʹਐΉΫϥ ΠΞϯτ͕૿͑Δ • CS͸ଐਓରԠͱฒߦ͠ɺ࢓૊Έ࡞Γ΋ணख • τοϓϥΠϯ΋৳͹͞ͳ͍ͱ͍͚ͳ͍ͷ ͰɺSalesۀ຿ΛଞνʔϜʹ֦େ • ৽ػೳ։ൃᶄ • ϒϥογϡΞοϓʢվળɺbug fixʣ 4. CS஫ྗظʢ12-14໊ʣ • CSશମͷ࢓૊Έͮ͘Γʢސ٬෼ྨ΍ϔϧε νΣοΫ΍ΞϥʔςΟϯάʣ • Ϣʔεέʔεͷਂ͞ͱ෯Λଐਓతʹ޿͛Δ • ίϯςϯπ࡞੒ • ίϛϡχςΟӡӦ • ৽ػೳ։ൃᶅ • ϒϥογϡΞοϓʢվળɺbug fixʣ Biz ops Prod uct OnboardingͱCS(ଐਓత) ϦΫϧʔςΟϯά νʔϜϏϧσΟϯά ϓϩμΫτ։ൃ ΧελϚʔαΫηε࢓૊Έͮ͘Γ νʔϜϏϧσΟϯά Sli.do: #pmplaid
47. 47 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. Q. ͜ΕͬͯϓϩμΫτϚωʔδϟʔͷ໾ׂ ͳͷʁ A. Θ͔Γ·ͤΜɻ Sli.do: #pmplaid
48. 48 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. • ΍͍ͬͯΔ͜ͱʹ࿮΍ܕ͸ͳ͍ • ϓϩμΫτͱϏδωεͷؒͰɺͦͷϑΣʔζ͝ͱʹɺࣄۀ੒௕ʹ࠷΋Ϩό Ϩοδ͕ޮ͘ͱࢥ͏͜ͱΛ΍Γଓ͚Δ • Ͱ͖Δ͚ͩϓϩμΫτͰղܾ͢Δ͜ͱΛߟ͑Δɺฒߦͯͦ͠ΕҎ֎ͷબ୒ ࢶ΋ͨ͘͞Μߟ͓͑ͯ͘ ܦݧ͔Βಘֶͨͼ Sli.do: #pmplaid
49. 49 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. • ѹ౗తͳ౰ࣄऀҙࣝɺओମੑ • ࣄۀ੒௕΁ͷίϛοτϝϯτ • ࿮ΛܾΊͣʹɺϑΣʔζຖʹࣄۀ੒௕ʹ΋ͬͱ΋ϨόϨοδ͕ޮ͘ͱࢥ͏ ͜ͱΛ΍Γଓ͚Δ͜ͱ • ܦӦऀࢹ఺ ελʔτΞοϓ/৽نࣄۀͰͷPMͰॏཁͳ͜ͱ Sli.do: #pmplaid
50. 50 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. • PMɺΤϯδχΞɺσβΠφʔืूதʂʂ • ͱͯ΋େ͖ͳ՝୊ʹɺ୭΋΍͍ͬͯͳ͍ΞϓϩʔνͰ௅ΜͰ͍Δࣄۀ • ࣄۀਐḿ͸2%
51. 51 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. ʮϓϨΠυͷ૊৫ͮ͘ΓʯͰݕࡧ • νʔϜฤ੒Λݻఆͤͣɺ্࢘෦Լͷؔ܎͕ͳ͍ • ۈଵ؅ཧπʔϧΛಋೖ͍ͯ͠ͳ͍ • ϙδγϣϯผ࠾༻Λ͍ͯ͠ͳ͍ • ੜ࢈ੑ޲্ͷͨΊͷ෱རްੜ • ࣄۀͱͷ֞ࠜΛ༹͔͢λϨϯτΦϯϘʔσΟϯά • πʔϧ׆༻ʹΑΔੜ࢈ੑ޲্ • 2ϲ݄୯ҐͰνʔϜ͕૊ΈมΘΔʮϑΥʔΧεʯ • ୹ظతͳࢹ఺ΛʮҰ୴๨ΕΔʯͨΊͷ݄1ΦϑαΠτ • Ξοϓσʔτ͍ͯ͘͠ΦϑΟε https://note.mu/kaorijo/n/n547257d4158c Sli.do: #pmplaid
52. 52 2019.11.13ɹɹʛɹɹProduct Manager Conference 2019ɹɹʛɹ ɹɹʛɹɹ© 2019 PLAID Inc. • 14:10~14:40 • Room2-2 B-Side • ։ൃମ੍ͱϓϩηε • νʔϜؒͷ࿈ܞ • PMͷόϦϡʔͷग़͠Ͳ͜Ζ • Q&A ”PM͸ͲͷΑ͏ʹόϦϡʔΛ ग़͍ͯ͘͠ͷ͔” PM Tanahashi TechLead Kadowaki Sli.do: #pmplaid
53. ͝ਗ਼ௌ͋Γ͕ͱ͏͍͟͝·ͨ͠